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Colonial Hotel

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176 Reviews from our TripAdvisor Community

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There are newer reviews for Colonial Hotel
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Showing 174: English reviews
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 September 2016 via mobile

My husband and I checked in after dropping my daughter off at her summer program at Cushing Academy. The parking lot was pretty full but had plenty spots available. It appeared that they were setting up for an outdoor wedding. Check in was very fast, however I must agree with some of the other reviewers when they say that customer... More 

1 Thank Kim P
Worcester, Massachusetts
1 review
Reviewed 31 August 2016

We loved having our August 6th wedding at The Colonial and would highly recommend this as a venue. Our wedding was an amazing dream come true. Mary Whitman was our coordinator and she certainly made our wedding reception unforgettable. She was easy to work with and was so responsive! She would reply to my phone calls email questions sometimes within... More 

Thank sorourk3
nikki149, General Manager at Colonial Hotel, responded to this review

Congratulations!! We are so happy that you had such a wonderful time with us! Your feedback is very important to us and we appreciate you taking the time to write a review. More 

Monmouth, ME
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 August 2016

We used the Colonial as a base for a family wedding that was actually held elsewhere. While the public parts of the hotel are very elegant, the more private areas aren't. The rooms are really quite spartan. If you have a room with two beds, there is hardly any space to move around. No refrigerator, not even any pictures on... More 

1 Thank Chris H
Elk Grove, California
1 review
Reviewed 18 August 2016

We had a great visit nice room. Right next to the pool. I am from Fitchburg. So I new about this place. The ladies at the desk where very helpful. I am sure I will be back. Thank you for everything.the food was good at the restaurant.

Thank magboom
nikki149, General Manager at Colonial Hotel, responded to this review

Thank you for taking the time to write us a review! We are thrilled you had such a wonderful stay and hope you can make it back again soon! More 

Level Contributor
3 reviews
Reviewed 11 August 2016 via mobile

I stayed here for business trip in the area. The room was nice clean and quite. The food was very good. There was a complimentary hot breakfast which was very good and my coffee was always full thanks to great service. I stayed during the week so I'm not sure how the weekends are. I would stay there again.

Thank Marc M
nikki149, General Manager at Colonial Hotel, responded to this review

Thank you for your review of our hotel. We hope that you will join us again next time you are in the area! More 

Belleville, New Jersey
Level Contributor
153 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
Reviewed 29 July 2016 via mobile

We really enjoyed our stay and the restaurant was also very good. Our only complaint was the bathrooms are super small and the signs getting the hotel are small and not lit up at night. Hotel looks beautiful for wedding receptions and banquets. Hotel is very beautiful inside !

1 Thank MrAruba
nikki149, General Manager at Colonial Hotel, responded to this review

Thank you for taking the time to review our property. We appreciate the feedback, and will certainly take it into consideration. We hope you will join us again soon! More 

Toledo Area
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 July 2016

This hotel was so nice and the staff really know how to make you feel welcome. We arrived late at night and yet found our rooms waiting for us. The lobby is very inviting with a large staircase in the center of it. The rooms are quite large and very well maintained.They also have a very nice breakfast that is... More 

Thank Catherine H
nikki149, General Manager at Colonial Hotel, responded to this review

Thank you very much for the kind review and we are happy that you enjoyed your stay with us! We hope that you will join us again this winter. More 

Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 July 2016 via mobile

This is the perfect venue for a wedding! They have it all! The chapel, reception area, gardens and stairs for pics, etc. However we weren't there for a wedding, we only stayed overnight. The room was very nice, comfortable bed, nice couch, good water pressure. There is a restaurant that is expensive for dinner but was very good. In the... More 

Thank lovemydog12
nikki149, General Manager at Colonial Hotel, responded to this review

Thank you so much for your review. We appreciate you taking the time to let other potential travelers know about your experience. Please visit us again soon! More 

Boston, Massachusetts
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 June 2016

Well, we were here for a wedding. We had to cancel a room on a Thursday before a Friday wedding. The wedding planner and the front desk person said it was OK and that the general manager would call me back to confirm. I called at least 4 times, asking to speak to the GM, and went to the the... More 

5 Thank Lynnew612

Travellers are raving about these Gardner hotels

Portland, Maine
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 May 2016

I stayed at the Colonial Hotel for a friends wedding and was exceptionally disappointed with the customer service. The hotel staff were blah at best in every encounter. Furthermore, the hotel has a no alcohol policy (related to their liquor license). This is fine, except no one told me about the policy. I went to the package store in the... More 

6 Thank n0ule

54 photos of this hotel

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Hotel & Grounds (4)
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Management photos: Courtesy of the property manager

All Management Photos (45)
Hotel & Grounds (11)
Room/Suite (24)
Bathroom (2)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning

Additional Information about Colonial Hotel

Address: 625 Betty Spring Road, Gardner, MA 01440
Region: United States > Massachusetts > Gardner
Price Range: ₹ 7,387 - ₹ 11,217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Colonial Hotel 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Colonial Hotel Gardner
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Questions & Answers

Here's what travellers have asked, with answers from Colonial Hotel staff and other travellers.
2 questions
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Springfield, Massachusetts
over a year ago

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Questions? Get answers from Colonial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Selection of room - when busy (summer time?) try to be up on the first floor. Overlooking the parking lot is not the maximum.”
 of 5 bubbles U4009YOjohnf, 22 Nov 2016 | Read review
“Try to get a room close to the stairs or elevator - it can be a very long walk!”
 of 5 bubbles cocoa845, 18 Aug 2016 | Read review
“We were on the first floor and found it very nice.”
 of 5 bubbles 98catherineh, 23 Jul 2016 | Read review
“First floor is kind of gloomy - try for upper floor”
 of 5 bubbles Lynnew612, 10 Jun 2016 | Read review
“The double queen room as a good size with sample room for a cot for the third guest.”
 of 5 bubbles 711hildab, 20 Apr 2016 | Read review
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