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This hotel is not up to Marriott standards. Fortunately, after leaving after one night of an intended three night stay, we learned that the property was just purchased and is planning a renovation. It is desperately needed.
To start, the room was small and had...More
1 Thank jacknmichaelsmom
Response from Alexander L, General Manager at Residence Inn Boston DedhamResponded 21 February 2017
Thank you for taking the time to review our property on TripAdvisor. We are sorry for a less than perfect stay, and are continuously working on improving our product.
The staff and I hope you had safe travels back home, and would love another...More
My two sons and I traveled down for a Patriots playoff game last weekend (Jan. 14th) we arrived early and were able to check in early, which we appreciated as we wanted to head to Gillette. Upon a great and friendly check in we went...More
1 Thank Jennifer D
Response from Alexander L, General Manager at Residence Inn Boston DedhamResponded 22 January 2017
Thank you for taking the time to share your thoughts with TripAdvisor. I am truly sorry to hear that your recent experience with us did not meet yours, or our own, expectations.
I have shared your comments with the appropriate hotel teams to...More
This budget hotel is a bit better decorated than others in the area but the thin walls mean we heard every word of the conversation next door. At 2 a.m., people were conversing in the parking lot outside our room and woke us up. You...More
1 Thank BJaneH
Response from Alexander L, General Manager at Residence Inn Boston DedhamResponded 26 January 2017
I am so sorry to hear about your recent experience with us. I noted your concerns regarding the Thermostat with our staff, and I will be sure to use your feedback to improve our product for future guests.
We would love another opportunity shall...More
What a wonderful hotel! I booked this hotel super last minute for an urgent work meeting in Dedham and am so glad I picked this over the other local options. Upon arriving, the front desk staff were super welcoming, asked how my flight was, and...More
Thank Alexandra S
Response from Jeri R, Manager at Residence Inn Boston DedhamResponded 3 December 2016
Thank you so much for taking time to review our hotel. Our team was thrilled to hear you enjoyed your stay. We strive everyday to ensure all of our guests enjoy a warm welcome after long flights, and get good rest in order...More
We only stayed there for one night. But it was everything we could've wanted in a night away. The desk attendant who checked us in was pleasant and helpful. We got in a bit late and he was very knowledgeable of the exact places we...More
Thank A TripAdvisor Member
Response from Jeri R, Manager at Residence Inn Boston DedhamResponded 2 December 2016
Dear Valued Guest,
Thank you for your feedback! We were so happy to hear that we were able to accommodate all of your travel needs! We strive every day to ensure all of our guests needs are met, and expectations exceeded. We hope that you...More
Response from CoachK2525 | Reviewed this property |
It's not impossible.....depends on where and when.....There is a commuter rail station within walking that takes you to South Station......and the other way is walkable to a bus line that takes you to subway and various city... More
It's not impossible.....depends on where and when.....There is a commuter rail station within walking that takes you to South Station......and the other way is walkable to a bus line that takes you to subway and various city lines.....if you are prepared and ready with "Charlie Card" or passes then very do-able....check MBTA website (won't allow me to enter web address)...you will be near Dedham Corporate as far as commuter rail and the 34E Bus line......