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Holiday Inn Boston-Dedham Hotel & Conference Center

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Holiday Inn Boston-Dedham Hotel & Conference Center
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254 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

I booked on an Employee Rate, so what can I expect, but the Hotel was dirty. It wasn't what I expected simply because my Holiday Inn Express & Suites is much nicer. The staff (Susannah) was very helpful, and I enjoyed her enthusiasm while helping us out. Had to be moved on the first night, because room was unsanitary. I... More 

Helpful?
Thank MPCharette
Port Ewen, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I booked two of our executives here because it was close to a seminar they were attending.I was told to never use this hotel again for them. the hotel need serious updating and both of them had serious rust coming out of the shower when they turned on the water.

Helpful?
Thank PattiB207
IHGService, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear PattiB207, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. However, it is regrettable that the condition of the property fell below your expectations. Your feedback is of great importance to us and allows us to monitor... More 

Atlanta, Georgia
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

Firstly, this hotel is in bad condition, in great need of an update. We requested a handicap accessible room with a roll in shower, queen or King. Yes, you could access the room, but you could not go elsewhere in the room except the bathroom. The sink was equipped with a faucet such as you would find in an airport... More 

Helpful?
Thank localcolor1
HolidayInnDedham, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Valued Guest, We are truly sorry your stay did not meet expectations. We take this type of feedback very seriously and will address those areas of concern. More 

Huntington, New York
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

The room was clean and recently updated, but the building and common areas, especially in the side wing, felt old. The daytime front desk staff was friendly (the evening staff was not) and there was plenty of parking. No refrigerator in room, and breakfast was not free, which was suprising given how expensive the room was (almost $200/night). Housekeeping didn't... More 

Helpful?
Thank Elizabeth R
IHGService, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Elizabeth R, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward the cleanliness of our hotel rooms including our location serving its purpose for your travel needs, It is regrettable to learn that you may not have fully enjoyed your stay for you found some amenities... More 

Taunton, United Kingdom
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago

The hotel is a $60 taxi ride from Logan Airport, but on our return we used the hotel shuttle to Braintree, then the bus to the airport at a cost of a few dollars. The shuttle we used daily to take us to the train station and the driver are excellent, very friendly & helpful.Special thanks go to Geoff, dressed... More 

Helpful?
Thank ubpositive
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2016

I checked in this past weekend 10/21 - 10/23. When we arrived they were able to check us in 2 hours early which I was appreciative of. The journey to room 233 was very long with our luggage because the elevator is way on the other side of the building. I was shocked when we walked in because the room... More 

Helpful?
2 Thank TFLucas
IHGService, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear TFLucas, Thank you for taking the time to write a review of our hotel. It is regrettable that some of our amenities and services did not live up to your expectations. Please allow me to follow up on your concerns and have the opportunity to regain your faith in us. I have sent you a private message in an... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 October 2016

My husband and I stayed at this hotel for one night on October 18th, 2016 in the extended wing on the first floor room numbers in the 130's. We checked in late at 10:00 pm. I noticed that there was an odor in the hallway and when I opened the door to the room it was dingy and musty. When... More 

Helpful?
4 Thank Rina M
IHGService, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Rina M, Thank you for taking the time to write your review. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit with us. We are sincerely sorry for the shortcomings particularly cleanliness of the room was below par. In line with this, we have sent... More 

London, United Kingdom
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 October 2016

Immediately got a good impression based on the very friendly guy on checkin. Was given a bottle of water and a cookie. Lots of footaths for an early morning run on the road behind the hotel. Nice mall across the way with bars and restaurants and footpaths all the way. Only had breakfast in the hotel and it was basic... More 

Helpful?
Thank Tom M
Level Contributor
5 reviews
Reviewed 19 October 2016 via mobile

As a frequent person who stays at hotels for personal and business I have come to find the hotel very enjoyable. Lewis and Hugh, are very personable and kind. Everytime you walk into the hotel you are kindly greeted buy one of these two gentlemen. Makes for a great customer experience. Rooms are clean and quiet overall great experience.

Helpful?
Thank jen l
Lancaster, Pennsylvania
Level Contributor
117 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 6 October 2016

This hotel was one of the cleanest we've stayed at. The gentleman at the front desk was very friendly and helpful on things to do in the area. The breakfast buffet that was included was fresh and included fruit, scrambled eggs, french toast, bacon, potatoes, cereal, breads, yogurt, juice and coffee.

Helpful?
Thank PaHOBO

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Near Holiday Inn Boston-Dedham Hotel & Conference Center

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Boston-Dedham Hotel & Conference Center is just 11 miles from downtown Boston. Whether you are enticed by the excitement of Boston s Faneuil Hall Marketplace, Freedom Trail, and Fenway Park, or you just want to visit some of the local historic towns, the Holiday Inn Dedham is the ideal location to experience all that New England has to offer. This suburban hotel is a three star hotel featuring 200 double and king bedded guests rooms and eight penthouse rooms. Our guest rooms feature on-demand movies and complimentary high-speed wireless Internet access. Check your email or print your boarding pass in our business center. Unwind in our indoor pool, outdoor courtyard or work out in our fitness center. When hunger strikes, head to one of our restaurants - the Breakfast Nook for breakfast or Bamboo, featuring fine Asian cuisine and sushi bar. Don t forget, kids eat free when dining with an adult. As a local extra, Our flexible meeting space can accommodate groups and events up to 450 people. This Greater Boston hotel is conveniently located off Route 128/I-95 with easy access to Boston's attractions, Boston Logan International Airport and Gillette Stadium, home of the New England Patriots and the New England Revolution. ... more   less 

Additional Information about Holiday Inn Boston-Dedham Hotel & Conference Center

Address: 55 Ariadne Road , US 1A &I 95/ 128, Junction of Route 1A & I-95, Dedham, MA 02026
Region: United States > Massachusetts > Dedham
Price Range: ₹ 7,045 - ₹ 12,311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Boston-Dedham Hotel & Conference Center 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Boston-Dedham Hotel And Conference Center
Holiday Inn Boston-Dedham Hotel Dedham
Holiday Inn Dedham
Dedham Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Boston-Dedham Hotel & Conference Center staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Boston-Dedham Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room above the lobby, rather than in the side wing”
 of 5 bubbles elizabethrY8195HV, 1 Nov 2016 | Read review
“7th floor is excecutive”
 of 5 bubbles ubpositive, 1 Nov 2016 | Read review
“Our room was 132 and had very low water pressure.”
 of 5 bubbles lambermom, 18 Sep 2016 | Read review
“Again, as always, choose a room on the upper floors. The upper floors are much more quiet and provide an additional sense of privacy.”
 of 5 bubbles 983dond, 8 Sep 2016 | Read review
“I would try to get a corner room in the tower.”
 of 5 bubbles whalers25, 5 May 2016 | Read review
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