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Fairfield Inn Boston Dedham

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207 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Santa Rosa, California
Reviewed 2 weeks ago

Just completed a 7 night stay at this hotel. We've stayed in the past and were happy, so we returned. Don't know that we'll do so again. There were some positives, but more negatives. On the plus side, the staff is very friendly. The location and price are good. The breakfast is quite good for this kind of establishment. And...

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Helpful?
Thank halor
BOSDH, General Manager at Fairfield Inn Boston Dedham, responded to this review

Dear Valued Guest, Thank you for choosing the Fairfield Inn, Dedham for your lodging needs. I can understand how frustrating the experience you described must have been. I am very sorry for the issues you described in your review. I have posted the points you were promised in your account. Please let me know if you are not seeing them...

Reviewed 23 February 2017 via mobile

I would not recommend this hotel. Filthy, dusty room and dilapidated hotel overall. Small hairs in my bed. The dust in the room made me wonder how many years it had been since cleaned. Noisy appliances waking me up in the middle of the night. Stayed for work, but would opt for another place next time.

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1Thank KSP511
BOSDH, General Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for choosing the Fairfield Inn, Boston-Dedham for your lodging needs. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas....

Maine
Reviewed 12 February 2017

I stay here often for work. Within walking distance to Shopping and Food. Hotel is older but maintained well given it's age. Most top floor rooms have vaulted ceilings which makes the room feel big larger than a those on the main floor. All of the bathrooms are small - but have just what is needed for those on the...

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Helpful?
Thank 280TE_Chick
BOSDH, Front Office Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for your loyalty. We are pleased to continue to serve your needs while traveling for work. Our entire property is in the process of undergoing a complete renovation to update everything from our rooms and décor to our Lobby. This process should be complete by mid-spring as we are staying open to serve our guests. Please feel free...

Mesa, Arizona, United States
Reviewed 19 December 2016

We have stayed here every year for four (4) years for a hockey tournament. It has always been full of hockey players, teams and parents just as it was this year and every year it has been a good place to stay. But this year there was a stain on the bathroom floor and when they cleaned between our two...

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Helpful?
Thank April N
BOSDH, General Manager at Fairfield Inn Boston Dedham, responded to this review

Dear valued guest, Thank you very much for using our hotel for the past 4 years for your hockey tournament. I am very sorry that we fell short of your expectations during your most recent stay. I have shared your feedback with our housekeeping department to ensure that this is an isolated occurrence. I hope you will give us another...

Boston, Massachusetts
Reviewed 27 November 2016

It's a franchise hotel so those are either hit or miss...this one was definitely a miss. The hotel set up is quite interesting. We were given a room at the way back of the hotel. When I arrived with three bags, I had to go put a parking pass in my car then come back in and walk all the...

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2Thank emcarle
BOSDH, General Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for choosing the Fairfield Inn, Dedham for your lodging needs. I am very sorry that you were not pleased with your stay. We give our guests a parking pass at check in so that if they leave the lights on in the car we can contact them. I am very sorry that this caused an inconvenience for you....

Washington DC, District of Columbia
Reviewed 23 November 2016

The Fairfield is a chain motel that looks and feels a little tired. My room was fairly small and the bath quite small, but adequate to my needs, clean and quiet. It appeared well-equipped--reading chair, desk, TV, fridge, microwave--but turned out the fridge and microwave weren't plugged in, and it took some work on my part to plug in the...

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1Thank hillretiree
BOSDH, General Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. Thank you for mentioning that your room was clean and quiet and that the staff was efficient. We will be doing a lot of upgrades over the course of the next several months and I am sure you will be pleased if you decide to stay with us...

Plymouth, New York
Reviewed 18 November 2016

We stayed at this hotel for the first time, and we were pleased with the customer service. Mr. Sayed at the front desk was particularly welcoming and helpful. He was incredibly responsive to our requests. Cody was also helpful in answering our questions about late check-in. Our room was spacious, and the location of the hotel was a benefit. Legacy...

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Thank JJW1169
Prague, Czech Republic
Reviewed 16 November 2016

I have been staying here for many years, since Marriott purchased this property and they were under construction. They had the best maintenance man, Dennis. He not only kept the property in very good condition, he was always greeting guests in the morning. I worked with Mr. Marriott and he would have been very pleased with Dennis. I found that...

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Helpful?
Thank Butterfllyjoyce
BOSDH, General Manager at Fairfield Inn Boston Dedham, responded to this review

Dear Butterflyjoyce, Thank you for your loyalty to the Fairfield Inn, Boston-Dedham. We certainly appreciate your business. I am sorry you are saddened that Dennis is no longer with our hotel team. We have a fantastic, very hard working engineering team that takes pride in this property. We are currently in the process of a full hotel renovation and I...

New York City, New York
Reviewed 10 October 2016

I chose this because I wanted to avoid the ridiculous prices of Central Boston. ($250 to $400/night) This Hotel is equivalent to a Holiday Inn Express. The rooms are fine and breakfast as well. The person preparing breakfast is really good. They have 2 overpriced washing machines and dryers. The key reason I chose this was that it's right outside...

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Helpful?
Thank howardxp1
BOSDH, General Manager at Fairfield Inn Boston Dedham, responded to this review

Dear Valued Guest, Thank you for choosing the Fairfield Inn, Boston-Dedham for your lodging needs. We are very conveniently located just south of Boston and I appreciate you mentioning this convenience in your response. I am sorry we failed to exceed your expectations on this visit. I hope you will give us another opportunity to better serve you in the...

Reviewed 2 October 2016

Kind of dowdy, not well-lit, over-priced. Breakfast was not good - dried eggs, small tasteless muffins, not fresh "fresh fruit," ran out of bacon, sausage was dried out. Windows not operable, so had to use the wall AC unit which was noisy. The only elevator was way at the back of the hotel.

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Helpful?
Thank Susanne P
BOSDH, General Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for choosing the Fairfield Inn, Dedham for your lodging needs. I am very sorry that we failed to meet your expectations. We are in the process of rolling out our new breakfast by the end of the year and I am certain our guests will appreciate the changes we are making. I am very sorry that we do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Fairfield Inn Boston Dedham

Address: 235 Elm St, Dedham, MA 02026-4528
Region: United States > Massachusetts > Dedham
Price Range: ₹ 7,106 - ₹ 15,189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Boston Dedham 2.5*
Number of rooms: 150
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Also Known As:
Fairfield Inn Boston Dedham Hotel Dedham
Fairfield Inn Dedham
Fairfield Dedham
Dedham Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn Boston Dedham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many rooms on top floor have vaulted ceilings.”
 of 5 bubbles 280TE_Chick, 12 Feb 2017 | Read review
“If you want a quiet room, ask--the desk clerk moved me out of tour bus territory when I asked.”
 of 5 bubbles hillretiree, 23 Nov 2016 | Read review
“Good luck with this hotel is not "friendly" if you don't like to take long walks, climb stairs”
 of 5 bubbles Butterfllyjoyce, 16 Nov 2016 | Read review
“If you take the train, it's just 5 minutes or less walking to the property. You can't see it when getting off the train, but it's close by.”
 of 5 bubbles howardxp1, 10 Oct 2016 | Read review
“Have fun trying to get on to the wifi.”
  • room 232 bathroom
  • before shower was used. look at the corner, under the soap dosh.
 of 5 bubbles jetmech80, 10 Aug 2016 | Read review
5 of 5