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DoubleTree by Hilton Hotel Boston North Shore

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DoubleTree by Hilton Hotel Boston North Shore
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1,085 Reviews from our TripAdvisor Community

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Showing 1,070: English reviews
Level Contributor
11 reviews
Reviewed 6 days ago NEW

Great hotel stay! Will highly recommend it to friends and family. Restaurant was super convenient for breakfast. Room was spotless and the staff was very friendly. Health club and pool were AWESOME!! Great location for my needs. Really enjoy the hotel and I will be back for sure.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank gooserocksbeachme
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your feedback. We look forward to your return! More 

Winter Park, United States
Level Contributor
159 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 days ago NEW via mobile

Overall, this hotel ALMOST has it all. Pros: It's conveniently located off the highway, is attached to a water park, has by far the biggest fitness facility I've ever utilized and/or seen worldwide, and the rooms are decently sized. Food and beverage staff is very hospitable. Cons: rooms are a bit outdated and carpets were pretty worn down. Executive lounge... More 

Helpful?
Thank Andrew T
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you, Andrew, for sharing your feedback. Please accept my apology for the unacceptable customer service you received. It was a very busy weekend for us and we missed the mark. I hope you'll return so we can Make it Right. More 

New York City, New York
1 review
Reviewed 1 week ago

Rooms look good on the app or web page but once you get in it is disappointing over how old the place is. lay out is very confusing and there are not enough maps or indication as to where rooms, exits and restaurants are located.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank robertvB6062SA
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for your comments about our property. More 

Washington DC, District of Columbia
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 weeks ago

One staff member explained to me that the Danvers Boubletree had started out as a place for travelers looking for a place to sleep, and then decided to become an event center/meeting place--and then added a water park. It is tryig to do all three, it's not easy. I was a traveler, and was assigned to the older part of... More 

Helpful?
Thank hillretiree
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your feedback as it will certainly help us improve. More 

Franklin, Connecticut
1 review
Reviewed 2 weeks ago

The staff was friendly and helpful. The hotel itself and rooms were impeccably clean. Breakfast was delicious. Except for the fact that there was a distance to travel to get to anything noteworthy to visit (which wasn't my purpose anyway), I would highly recommend staying here.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 986yvettef
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your feedback. It is much appreciated and will be shared with my whole team. More 

Richmond, Virginia
1 review
Reviewed 2 weeks ago

For $135.00 per night a much better value would be Motel 6. For being an honors member for years I gave this place a shot and it was a disappointment. I will return in a few weeks and stay somewhere else.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank thomasdW7739SO
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Dear thomasdW7739SO Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again... More 

Connecticut
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Stayed here 3 nights while attending an engineering conference. I arrived in the pouring rain around 8pm and could not find place to park out front while checking in. Parking lots were all very full which didn't help. I had booked a room with a king bed but none were available. I did reserve a room 4 days earlier arriving... More 

Helpful?
Thank Fred B
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your thorough review. Although I am happy that the conference went well and you were pleased with our food and beverage selections, I am sorry to hear about the difficulty with your guest room. It is our priority to Make it Right with each and every guest and I apologize that we weren't able to... More 

Philadelphia, PA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We booked this property about a year ago despite somewhat negative reviews. The manager assured me that they were working on the issues noted in the reviews so we booked it due to location and the physical property. I worked with Caitlyn in Sales and she could not have been more accommodating. The customer service was great. We were able... More 

Helpful?
Thank amos640
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your feedback about your wedding room block at our hotel. I agree that Caitlin is a fantastic asset to our property. Come back for an anniversary stay! More 

Carmel, New York
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

We stayed here over the weekend for a wedding and while the room was nothing to write home about, the customer service stood out to us. They granted us both an early check-in and late check-out with no hesitation. They assisted my husband in tie-tying and promptly sent up extras that we requested (shampoo, blanket, etc). The food in the... More 

Helpful?
Thank Michelle P
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your detailed review, Michelle. It sounds like we hit the mark in some areas and could use some improvement in others. Your comments are incredibly helpful and I hope you'll stay with us again. More 

Novato, California
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

Being a huge fan of Hilton Brand hotels, we gave this location another try with our family vacation this year. Nothing has changed since our last visit, except now we are given fewer towels (two towels for a family of four) and slow service with attitude from staff when we asked for more towels. The kids complained about sore backs... More 

Helpful?
Thank Finny S
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for taking the time to share your comments with us. Your feedback will certainly help us improve. Please know that our pool just got a full renovation! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The DoubleTree by Hilton Boston North Shore is just 19 miles from downtown Boston and Logan International Airport (BOS), and a short drive from historic Salem. Ideally located for meetings, weddings, business travel and families, our Danvers, MA hotel offers 363 spacious guest rooms & suites (newly renovated in 2013) featuring contemporary decor and excellent amenities. Savor a warm, freshly baked DoubleTree cookie and make the most of our comforting amenities, including our business center, lobby coffee shop where we proudly serve Starbucks(R), full service restaurant and lounge, and on-site Atlantis Sports Club & Spa. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Boston North Shore

Address: 50 Ferncroft Road, Danvers, MA 01923
Region: United States > Massachusetts > Danvers
Price Range: ₹ 9,459 - ₹ 12,818 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston North Shore 3.5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, Priceline and Odigeo so you can book your DoubleTree by Hilton Hotel Boston North Shore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Ferncroft Hotel
Sheraton Danvers
Danvers Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Boston North Shore staff and other travellers.
4 questions
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New York City, New York
over a year ago
Manchester, New Hampshire

See all questions (4)

Questions? Get answers from DoubleTree by Hilton Hotel Boston North Shore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have mobility problems, ask for a tower room near an elevator”
 of 5 bubbles hillretiree, 18 Nov 2016 | Read review
“Try for room facing West, East side has HVAC equipment which can be noisy at times.”
 of 5 bubbles CT55AND56, 13 Nov 2016 | Read review
“The suites were very nice. Ask for a higher floor to get a better view.”
 of 5 bubbles amos640, 9 Nov 2016 | Read review
“My tip for DoubleTree Danvers - go somewhere else!”
 of 5 bubbles 105finnys, 7 Nov 2016 | Read review
“Room #122 gets noise early in the morning if there is a conference on.”
 of 5 bubbles timcT7307HO, 1 Nov 2016 | Read review
5 of 5
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