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Residence Inn Boston Logan Airport/Chelsea

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Traveller (163)
Room & Suite (107)
Dining (13)
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Overview
  • Excellent69%
  • Very good25%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“logan airport”(48 reviews)
“full kitchen”(35 reviews)
“front desk”(91 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Boston Logan Airport/Chelsea
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Offers from Residence Inn Boston Logan Airport/Chelsea
Special Offer: Book Now, Save for Summer
Hotel packages
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (623)
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Traveller rating
410
154
23
13
5
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410
154
23
13
5
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All reviewslogan airportfull kitchenfront deskburner stovemarket basketgreat hotelshuttle takesthe shuttle driverfree shuttlefree breakfastearly flightrental caran extended staycomfortable bedone bedroom suiteblue lineliving area
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1 - 5 of 605 reviews
Reviewed 3 weeks ago

We stayed here two nights in early April and were very impressed with the quality and the appearance of the hotel. Decor in the lobby is beautiful - very high-end and nicer than most Residence Inns. Person who checked us in was very friendly and...More

Thank Rosemarie C
Reviewed 3 weeks ago via mobile

The staff was the rudest staff I’ve ever encountered and the most unprofessional. Please stay away from this hotel at alll cost. They never return your payment as you can see from all other reviews , I will never ever stay here again

1  Thank Tiffany H
Response from Jon M, General Manager at Residence Inn Boston Logan Airport/ChelseaResponded 3 weeks ago

Tiffany H, Thank you for taking the time to let us know about your previous stay at our hotel. Your feedback is appreciated and we are always striving to provide the best experience possible to our guests.

Reviewed 4 weeks ago via mobile

The staff was truly horrible and rude , I would never stay here I left and didn’t even spend the night. I called previous to continue I could have visitors and they were rude to them once they got there. Not to mention the staff...More

2  Thank tiffany h
Response from ColwenHotels-MGMT, Guest Relations Manager at Residence Inn Boston Logan Airport/ChelseaResponded 1 week ago

Dear Tiffany Thank you for your recent comments regarding your stay at our property in Boston. Our sincerest apologies for your experience and we would love to be able to help you with this issue. Please do call the General Manager of the property as...More

Reviewed 15 April 2018

Came up from Florida to ride the Trams for a few days. Nice thing about this hotel is the free shuttle from the airport. Also only 2 blocks from the train station that takes you to Boston, North Station. Not a lot of restaurants however.

2  Thank elindoo
Reviewed 13 April 2018 via mobile

For my first visit to Boston this hotel was in a good location. Not far from the city and places of interest nor was it far from the airport. Parking was welcomed and free which is always a plus. The room was clean and very...More

1  Thank Nicholas A
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast included
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 210 - US$ 417 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Details
Price range
US$ 210 - US$ 417 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (163)
Room & Suite (107)
Dining (13)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Pam W
1 May 2017|
AnswerShow all 5 answers
Response from oregonnative_10 | Reviewed this property |
yes call when you land and they will let you know how soon they will pick you up, the hotel is very close to the commuter rail that will take you into Boston or Salem
2
Votes
Philomena B
27 December 2016|
AnswerShow all 7 answers
Response from ColwenHotels-MGMT | Property representative |
Good afternoon Philomena B, There is not a subway station within walking distance of the hotel. However, our complimentary airport shuttle stops at the Airport Station for the Blue Line of the subway system. Our shuttle... More
2
Votes
ellarosewilliams96
3 December 2016|
AnswerShow all 2 answers
Response from ColwenHotels-MGMT | Property representative |
Ella, Our minimum age requirement to be a guest at our hotel is 21 years old. If you are of age and would like to book a stay, please do not hesitate to contact us at 617-889-9990.
0
Votes
Room Tips
"Higher floors are best"
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"They free parking"
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"Stay on a higher floor; quieter and better view"
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"Get a room at the end of the hall to avoid the noise."
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