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Residence Inn Boston Logan Airport/Chelsea

Traveller (174)
Room & Suite (112)
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Certificate of Excellence
Overview
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200 Maple St, Chelsea, MA 02150-1938 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star accommodation
Additional information
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Offers from Residence Inn Boston Logan Airport/Chelsea
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (645)
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626 results
Traveller rating
418
159
28
14
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418
159
28
14
7
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All reviews logan airport full kitchen front desk market basket great hotel shuttle service free shuttle free breakfast early flight rental car an extended stay comfortable bed living area blue line t station great room rooms are large
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1 - 5 of 626 reviews
Reviewed 3 days ago

hotel is new so everything still looks really good location is not that great, neighborhood is sketchy so I wouldn't go walking around at night... but we did walk to the T in the morning to get over to the city (used Uber to come...More

Date of stay: November 2018
Thank kv_and_sv
Response from Matthew B, General Manager at Residence Inn Boston Logan Airport/ChelseaResponded 3 days ago

Hello kv_and_sv, Please accept our apologies but this was a planned outage due to construction and a letter was distributed to each guest room in the hotel. One elevator was functioning as was emergency lighting to keep everyone safe. The power was down only for...More

Reviewed 5 days ago

Lodging at a Residence Inn was a first for me! This was a downtown/airport location and it had parking! I stayed in a suite and it had a fullsized with island seating. This hotel looked like a remodel, and they did an excellent job with...More

Date of stay: October 2018
Thank lornehobley
Reviewed 1 week ago

Just amazing, Valerie the sales and catering manager was truly one of the best people to work with. She was very informative and quick with her responses everything went off without a hitch. Room was a good size and the staff was on point with...More

Date of stay: January 2019
Thank Brian P
Reviewed 4 weeks ago via mobile

I did not use the shuttle. Surface parking lot is across street and there is very limited adjacent covered parking. Sandwiched between doubletree hotel, fbi building, noisy hwy 1 and commuter train track. Can walk to market basket supermarket and burger king. No perks for...More

Date of stay: December 2018
Thank 633busyt
Response from Matthew B, General Manager at Residence Inn Boston Logan Airport/ChelseaResponded 3 weeks ago

Hello 633busyt, I wanted to personally reach out and thank you for taking the time to post a review for our hotel. Please accept our apologies for the lack of parking, while we work to make some improvements to our property. On the upside unlike...More

Reviewed 12 December 2018 via mobile

Nice from all aspects. Welcoming courteous staff-clean and spacious rooms-well equipped kitchen-good breakfast with plenty of options-very close to public transport-a big food mart and eateries nearby.I would not ask for more during my seven nights stay.

Date of stay: December 2018
Thank Onismatic
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About
Description
You've truly landed when you touch down at the stylish new Residence Inn Boston Logan Airport / Chelsea. This new hotel is located minutes from Logan International Airport, just a bridge away from Downtown Boston and More the City of Cambridge. This historic inner suburban oasis greets you with warm, friendly hospitality. Every detail of our upscale all-suite hotel reflects the energy and vibrancy found in this diverse city. Featuring sophisticated decor, luxurious bedding and an abundance of amenities, our hotel is uniquely suited for business travel, weekend getaways or extended stays away from home. Every suite includes a full kitchen with separate living, working, and sleeping areas and complimentary wireless internet. Relax and unwind in our indoor heated saltwater pool or energize with an invigorating workout in our fully equipped fitness center. In the morning guests can enjoy a complimentary hot breakfast buffet, while evening offers our chic lobby lounge as a great setting to meet friends or co-workers for cocktails. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Beachfront
Room Service
Restaurant
Spa
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Number of rooms
128
Price range
US$ 124 - US$ 307 (Based on Average Rates for a Standard Room)
Location
United States > Massachusetts > Chelsea
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Number of rooms
128
Price range
US$ 124 - US$ 307 (Based on Average Rates for a Standard Room)
Location
United States > Massachusetts > Chelsea
Photos
Traveller (174)
Room & Suite (112)
Dining (15)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all 86 nearby restaurants
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Nearby AttractionsSee all 9 nearby attractions
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Questions & Answers
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Madhukar M
My account here is not a communications error. What I am saying is that during the last year and a half, prior to Matt coming on as the GM, Residence Inn used to run the shuttles every 20-30 minutes but then it was switched to an hourly run on the hour resulting in me waiting at the airport for as long as an hour, wound up taking taxi and Ubers at least 4 times. I shared my experience with John, the previous GM then Matt came on board and I shared my concern with him as well as the problem continued. Matt and the Transportation Manager told me that they were in process of reverting back to the service every 30 mins, which happened after I stopped coming to Residence Inn in Chelsea. I am also disappointed in Marriott corporation because they told me on phone that Matt would call me after I lodged my complain but to this date I have not heard from Matt, which is what has prompted me to write this post on Trip Advisor. Unfortunately, I am coming to Boston at the same frequency for a foreseeable future and started my loyalty with Hilton group next door.
4 October 2018|
Answer
Response from Madhukar M | Reviewed this property |
My account here is not a communications error. What I am saying is that during the last year and a half, prior to Matt coming on as the GM, Residence Inn used to run the shuttles every 20-30 minutes but then it was switched... More
0
Votes
John and Debbie G
1 October 2018|
AnswerShow all 2 answers
Response from Karen P | Reviewed this property |
Hi, I never used the shuttle service from the airport. I came from Portland,ME to the train station and used a taxi to get to the hotel. When I left to the hotel to go to the airport, I used a taxi because my flight was... More
1
Vote
Pam W
1 May 2017|
AnswerShow all 5 answers
Response from oregonnative_10 | Reviewed this property |
yes call when you land and they will let you know how soon they will pick you up, the hotel is very close to the commuter rail that will take you into Boston or Salem
2
Votes
Room Tips
"X-way on one side and airport on the other"
rstev3
28 Nov 2018
Read review
"Noose Ask for a room that does not face the highway"
MaryannL521
10 Oct 2018
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"Try else where, they are riding high with Airlines business"
474madhukarm
1 Oct 2018
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"Higher floors are best"
frankaT6970WS
25 Mar 2018
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