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Wyndham Boston Chelsea

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1,012 Reviews from our TripAdvisor Community

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Showing 973: English reviews
Shannon
Reviewed 11 June 2015

This hotel is in an industrial area.There is a small shopping mall across the road but that's about it. It has a shuttle service to the airport, about 30 mins away, which is convenient if you are not driving. It is quite a way outside of Boston itself. Rom was clean and well serviced. Service for breakfast and dinner was...

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Helpful?
Thank Laburnum1
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

I do apologize for the service in our restaurant. I will look at our staffing levels to make adjustments and improvements. I’m very happy to hear you enjoyed the guest room. We hope to see you back soon.

New Brunswick, New Jersey
Reviewed 4 June 2015

Review collected in partnership with Wyndham Hotel and Resorts
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Thank drmariadelcr
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

Vancouver, Canada
Reviewed 3 June 2015

We wanted a reasonably-priced hotel for a one-night stopover in Boston and this is what Hotwire came up with. Very pleasant room, friendly and attentive staff, and a free ride back to the airport later the next day. Not impressed that our view was of the roof of the main floor of the hotel. The area around the hotel is...

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Thank Don_G_Wright
Eugene, Oregon
Reviewed 1 June 2015

I stayed here for one night after arriving at Logan on a late flight. The shuttle to the hotel was OK, but I had to call first to summon it. The ride to the hotel was OK, through back streets, but only about 10-15 min. I had made a reservation through GroupOn, but when I got to the hotel, they...

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Helpful?
2Thank Gary J
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

Thank you for sharing your comments about your recent stay. I’m glad that our location worked well for your trip. I do apologize for any confusion and delay regarding your reservation. I will look into to see what caused this error. We appreciate your business and we look forward to see you again at our hotel.

Cologne
Reviewed 29 May 2015

We chose this hotel since we were Wyndham Rewards members, we managed a last-minute deal at 20% off, and they advertised a free shuttle from the airport. And we didn’t have to wait too long for the shuttle after arriving but the ride to the hotel seemed very long down streets with lots of bumps and holes – not exactly...

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1Thank GermanJody
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

I do appreciate you taking the time to share your experience at our hotel. I do regret that your stay was not completely satisfactory and I’m disappointed that we were not able to meet your expectations. I meet with my staff regularly and review all our guests’ feedback so that we can continue to improve our operation. We will utilize...

Boston, Massachusetts
Reviewed 27 May 2015

CRuise used this hotel. It was fine for overnight, food so so, but not expensive, one restaurant next door more appealing. room/bathroom were quite good; it's the Chelsea neighborhood that isn't suitable for longer stays, unless one is driving I guess.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank carol v
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

Thank you for your feedback and I’m glad our location worked well for your pre-cruise accommodation. I will discuss your comments with our department managers so that we can continue to improve our operation. Thanks again, and we hope to see you back soon at our hotel.

ossining, new york
Reviewed 27 May 2015

Was a real value during the Graduation Semester; when other hotels had their prices going through the roof, the Wyndham Chelsea was an oasis for visiting family in the area. We had two meals in the hotel: breakfast and dinner. Meals were good; the neighborhood is in the midst of re-vitalization so the in-hotel service was a real value.

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Helpful?
Thank trafalgar007
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

Thank you for your business during your recent college graduation visit. I’m very happy to hear that our location and our amenities worked well for your stay. We appreciate your business and we look forward to having you back soon.

Shorewood, Wisconsin
Reviewed 27 May 2015

The shuttle to and from the airport was convenient and quick. We came on a day when the hotel was packed with guests and it was clear that the staff and the hotel itself was overwhelmed. Sheets were threadbare, the room was clean but worn out, and check-out was impossible.

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Thank travelbug53211
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

I’m disappointed to hear that your stay fell below expectations. We continuously review our staffing levels to make sure that we have the appropriate numbers of associates in all our departments. Thank you for your feedback. We will use your input to improve our service and our overall operation.

Austin, Texas
Reviewed 26 May 2015

There was nothing really wrong, but the rooms are shabby and not too clean. It took so long for the water to heat up that I thought the water heater was broken. Shuttle to the airport was good though. I should've paid less for what I got.

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Helpful?
Thank nata_lie_rt
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

Natalie, I do apologize that you felt that the value received did not meet the level of the room rate paid. I will discuss your comments with my management staff so that we can make necessary adjustments and improvements. I do hope that you’ll return to us when your travels bring you through our area so that we can welcome...

Altamont, New York
Reviewed 19 May 2015

The Boston Wyndham Chelsea needs a makeover. The location was convenient to my conference, but the decor was dated and the hotel amenities left much to be desired. The service in the dining room was fine despite the absence of a hostess for seating, but the food was pretty awful and came out way too fast to have been freshly...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Stacy S
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

Thank you for your comments and I have reviewed your feedback with my staff. I do apologize that your stay fell below expectations and we are constantly making improvements to address our operation and improve our services. We are in the process of reviewing our room décor to make upgrades in the near future. Thank you again and we hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Wyndham Boston Chelsea is conveniently located 3 miles from Logan International Airport, as well as 3 miles to downtown Boston.When arriving at Logan, please call us for a complimentary shuttle ride from the airport to the hotel. The Wyndham Boston Chelsea has 180 newly renovated guest rooms. All of our guest rooms come complete with Wyndham Be Well Bedding as well as a 32 inch flat screen television offering on-demand movies. Take advantage of our in-roomwelcome center complete with a coffeemaker, refrigerator, microwave, and complimentary bottled water. Dont forget we offer free parking as well as complimentary WiFi throughout the hotel. Take advantage of our indoor pool, whirlpool, and fitness center. Our restaurant, the Terranova Bar&Grille offers breakfast, lunch and dinner. End the evening with a night cap in the Terranova Lounge. ... more   less 

Additional Information about Wyndham Boston Chelsea

Address: 201 Everett Avenue, Chelsea, MA 02150
Region: United States > Massachusetts > Chelsea
Price Range: ₹ 9,208 - ₹ 18,550 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Boston Chelsea 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Wyndham Chelsea Hotel Chelsea
Chelsea Wyndham
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Boston Chelsea staff and other travellers.
12 questions
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Questions? Get answers from Wyndham Boston Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When you are tired just ask for a quiet room.”
 of 5 bubbles Bunny19682014, 8 Jan 2017 | Read review
“Rooms all nice with Microwaves and fridges. Accessible rooms on request”
 of 5 bubbles ColinD519, 14 Dec 2016 | Read review
“Loved the corner room”
 of 5 bubbles 542dannym, 17 Oct 2016 | Read review
“Ask room far from lift, ask to see the room first.”
 of 5 bubbles nagibtajdin, 16 Oct 2016 | Read review
“Check for bed bugs!”
  • This chair should be thrown out.
 of 5 bubbles NJDebster, 8 Oct 2016 | Read review
5 of 5