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187 Chelmsford St, Chelmsford, MA 01824
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (30)
Room & Suite (18)
Dining (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 01/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Chelmsford
Location
Cleanliness
Service
Value
GreenLeaders Silver level
At the Best Western Plus Chelmsford Inn you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Chelmsford Inn will stand out among other hotels in Chelmsford,MA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Chelmsford Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
Parking
Wifi
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Safe
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Spanish
395Reviews3Q+A42Room tips
Traveller rating
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Most Recent
Kathleen Nile wrote a review Sep 2022
Chocorua, New Hampshire2 contributions1 helpful vote
I've been staying here for many years. I've seen the service change alot. The front desk staff is excellent. I stayed here recently and the room was definately not totally cleaned. I found 'hairs' in my bed, upon arrival, that were definately not from me. There was an empty tissue box in the bathroom. I had to call for new ones. The shower wasn't fully cleaned. The people that were sitting and smoking on the bench out front were still there 5 hours later. Then we saw them in the cafe for breakfast the next morning. Lots of security guards were up and down one hallway and one sitting outside a room door. The elevator would stop at random floors where nobody was there. We pushed our floor got off on another (didn't notice), went to what we thought was our room. The keys weren't working so a nearby maid came over and asked if we needed help getting in. She didn't even look at our key with the room # on it. She let us in. We were in someone elses room. I didn't like knowing that a stranger could have access to my room/things whenever their 'key' wasn't working. When we backed out and went to our correct room the keys still didn't work. The front desk reset it for me. It still didnt work. We were let in again. We packed quickly and left. It was just an ok experience. It used to be SO much better! Also, there's a coffeemaker in the room. I've recommmended the inclusion of tea pods many times. Not everyone is a coffee drinker. Still hasn't happened. Sad
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Date of stay: September 2022
Value
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Room Tip: Good for a one night stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Navi Bajwa, General Manager at Best Western Plus Chelmsford Inn
Responded 1 week ago
Dear KathleenNile, Thank you for staying at the Best Western Plus Chelmsford. We are sorry that we did not meet your expectations. We will be going through a full renovation very soon possible. We hope that you will stay with us again when you are in the local area. Thanks, Navi Bajwa AGM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marie P wrote a review Apr 2021
Easthampton, Massachusetts53 contributions10 helpful votes
Hotel's Favourite
We have stayed at this hotel before and enjoyed it so much, we returned. I was pleased with the ease of staying during this pandemic. I wouldn't hesitate to stay again. The staff were more than courteous, friendly and welcoming.
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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OtterDaughter wrote a review Sep 2022
Upstate New York77 contributions34 helpful votes
Selected this hotel based on very easy access from the highway, therefore anticipated more traffic noise than heard. Room was clean and well-appointed. Front desk staff was super-nice and courteous! Breakfast area under renovation; pay attention to posted hours, because they do shut down abruptly. Only negative: elevator is incredibly slow!!
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Date of stay: July 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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swanny26 wrote a review Aug 2022
Orangeville, Canada143 contributions49 helpful votes
Was booked here for a business trip, and got the hell out as quick as I could, after spending 1 night with an eye open all night. Place smells like smoke and pot, dirty, rundown, and several down on their luck people inside and out. Clearly still being used as a shelter… should not advertise themselves as a hotel when it’s used for other purposes. Don’t stay if you can avoid
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Date of stay: August 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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MaineInnStay wrote a review Jul 2022
Castine, Maine47 contributions15 helpful votes
This was for a one night stay for one adult. Check in went smooth, no noise, room was clean. I gave it a 5 star because the of gas station that is directly next to this Inn. The cashier had a rough time and was spit on by a patron. This world is a mess. The stay however was great.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: Corner room works well
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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J.J. wrote a review Apr 2022
Ledyard, Connecticut5 contributions
Smelled like smoke and marijuana everywhere in the hotel. The vending machines don't work. The front desk person took 10 minutes to come out of the back room and let me check in. It's also a homeless shelter. Not safe.
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Date of stay: December 2021
Cleanliness
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Sleep Quality
Room Tip: No rooms seem safe here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jamie Hansen, Owner at Best Western Plus Chelmsford Inn
Responded 29 Apr 2022
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
andread19732022 wrote a review Apr 2022
Portland, Maine3 contributions
This hotel is being used as a homeless shelter and halfway house. It reeks of smoke and is loud and unclean. There are security guards and trash in the hallways. The staff is nice. The location is convenient. Nothing else is ok.
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rob51510 wrote a review Feb 2022
1 contribution
Poor rooms that need updating. Our room didn't even look like it was cleaned before we stayed. There was trash under-bed and dog hair everywhere. For someone who wasn't traveling with a dog it was disgusting. The hotel was filled with what seemed like people living there and felt like the only guests.
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Review collected in partnership with Best Western
Date of stay: February 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jamie Hansen, Owner at Best Western Plus Chelmsford Inn
Responded 11 Feb 2022
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kellyaqb wrote a review Aug 2021
Seattle, Washington1 contribution
I did not have a good experience. Here are some of the reasons why: -The front entrance was packed with people smoking cigarettes all hours of the day -The hotel smelled like cigarettes. The room was grimey, especially the bathroom. - There was a lot of suspicious vehicle traffic happening in the parking lot. All and all, this hotel was dirty and smelled. I would never stay here again.
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Review collected in partnership with Best Western
Date of stay: August 2021
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Yardley Traveler wrote a review Jul 2021
Yardley, PA153 contributions82 helpful votes
My friend booked 5 rooms for 7/16-7/17/21. Three couples arrived around 5pm, I arrived around 6pm. First impression was we saw homeless people in front of the hotel, after we entered to the lobby one of my friend came down and complain about smoking in the room, another couple also waiting at same time complain about smoking odor in the room. My other friend also encounter a man on the 3rd floor lobby smoking marijuana. Best Western Plus suppose is a better quality hotel than other Best Western brand, now this hotel turn into homeless shelter. The Manager on duty tried to get us rooms in other hotel, the process was so slow because he was helping other couple. It forced us to decide to drive all the way home, it was a long drive, most of us arrived home midnight around 1-2am . On the website it should mention that the location was provide rooms for homeless, then we will not have to go through all this trouble. We also used gift card, it was not retuned to my account. I had to call this morning and waited 30 minutes in order to speak to the agent.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$150 - $170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus chelmsford hotel chelmsford, chelmsford best western, best western chelmsford hotel
LOCATION
United StatesMassachusettsChelmsford
NUMBER OF ROOMS
114
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Frequently Asked Questions about Best Western Plus Chelmsford Inn
Which popular attractions are close to Best Western Plus Chelmsford Inn?
Nearby attractions include Mrs Nelson's Candy House (1.0 km).
What are some of the property amenities at Best Western Plus Chelmsford Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Plus Chelmsford Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Chelmsford Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Chelmsford Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Chelmsford Inn?
Conveniently located restaurants include Moonstones, Feng Shui, and 110 Grill.
Are there opportunities to exercise at Best Western Plus Chelmsford Inn?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Chelmsford Inn?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Plus Chelmsford Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Chelmsford Inn?
The staff speaks multiple languages, including English and Spanish.