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Holiday Inn Express Chelmsford

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8 Independence Dr, Chelmsford, MA 01824-2730
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (8)
Dining (15)
Room & Suite (13)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Chelmsford
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 3 hotels in Chelmsford
Location
Cleanliness
Service
Value
Enjoy the New Holiday Inn Express, Chelmsford , MA Located just off I-495 Holiday Inn Express® Hotel Lowell-Chelmsford offers a unique location among area accommodations. Just minutes from local corporate headquarters and the Route 3 and Interstate 495, our hotel is also near minutes from Boston. This 100% non-smoking property is one of the best hotels in the area hotels you can find. Because business travelers visit Lowell, Chelmsford and Billerica area so often, we have become the preferred hotel by many nearby corporations, including GE, IBM, Rockwell, Zoll Medical, Analog Devices & General Electric. We make it easy to complete work without even leaving the property. Our hotel's Business Center is provided for guests in need of print, fax, copy and PC services. Additionally, we offer free high-speed, wireless Internet access throughout the hotel. We are also pleased to provide meeting space for up to 20 people.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Breakfast available
Breakfast buffet
Meeting rooms
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
37Car recommended
Grade: 37 out of 100
20Restaurantswithin 1 km
2Attractionswithin 1 km
64Reviews0Q+A10Room tips
Traveller rating
  • 53
  • 6
  • 3
  • 0
  • 2
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dragonflytw65 wrote a review Feb 2022
Palm Harbor, Florida2930 contributions435 helpful votes
This is one of the more comfortable rooms we have stayed in considering similar and comparable brands. I liked the many usb charging ports, comfortable lighting, convenient hooks, bed and bedding quality. I would recommend getting a room away from the noisy elevator. When traveling, we bring our own oatmeal, fruit and coffee due to inconsistency from hotel to hotel, but got a coffee to go. It reinforced our decision to bring our own coffee.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Savan Patel, Owner at Holiday Inn Express Chelmsford
Responded 18 Feb 2022
Thank you for choosing the Holiday Inn Express Chelmsford. We are happy to know that you really enjoyed your stay at our property. We hope that you choose our property again when you are in the area. Please let me know if there is any other way that i can assist you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Crystal A wrote a review Jan 2022
Murray, Kentucky2 contributions
+1
The tile on the floor looked like It hadn’t been mopped in a year. We moved rooms and sure enough, the same thing. It was late so we decided to stay and just wear house shoes. Breakfast has the best Turkey sausage ever, but the breakfast attendants were superbly RUDE! Complained the guests were eating too much and said they would just quit bringing food out. It was only 9am and breakfast didn’t end until 10:30! The bed was amazing tho lol.
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Date of stay: January 2022Trip type: Travelled on business
Room Tip: I would suggest you not to expect much from the breakfast attendants.. or cleanliness!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express Chelmsford
Responded 7 Feb 2022
Hi crystalnaney, Thank you for your recent stay and for sharing your feedback. Although we have limited service hospitality, we strive to offer a seamless and relaxing stay. I'm sorry to learn that your stay was not as comfortable as it's supposed to be because of the room upkeep and shortcomings in customer service. I know that this can be upsetting especially when your trip was supposed to be a relaxing one. We take feedback seriously and would like to get more info to share this with the relevant teams. I sent you a separate message and hope you respond soon. Despite some of the services not meeting your expectations, I hope you choose IHG still on your future travels. Best Regards, Jenilyn J Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
scouserwannabe wrote a review Dec 2021
Cape Cod28 contributions6 helpful votes
This hotel is operating as a housing operation for homeless people without telling paying customers. People are coming and going frequently to smoke outside the lobby. There are cigarette butts all over the place. When I asked the front desk person, they said all the hotels are doing it and because of COVID. That makes no sense. I did not feel safe.
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Date of stay: December 2021
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express Chelmsford
Responded 3 Jan 2022
Hi scouserwannabe, Thank you for taking the time to post a review of your stay with us. I was very concerned to read your comments regarding comfort, cleanliness, and value. I understand your disappointment and I'm sorry. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you a simple and smart travel. Orlando A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andres72423 wrote a review Oct 2021
Bridgeport, Connecticut2735 contributions342 helpful votes
Definitely enjoyed our visit to the area. The hotel was clean and the rooms were excellent. Our room seemed to be updated and very comfortable. The room had a full size bed with a small coffee bar area. The bed was super comfortable and the pillows provided for a couple of nights of good rest. Every morning we woke up and were able to get a good breakfast to start our mornings off. The hotel has a swimming pool which we did not have the time to use but the workout facility was small but ample enough to get a decent workout. A major plus was the fact they had a charging station which we were able to use to charge our vehicle. If we are ever back in the area I would definitely stay here again. The amenities plus the price makes this a good deal.
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: They have an electric charging station for your EV
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fotini C wrote a review Aug 2021
Saratoga Springs, New York159 contributions19 helpful votes
(currently here) Room was good size bathroom also nicely done, good location friendly staff good breakfast (although the pancake maker was broken) the one thing that drops this to a 3 is pool Sat was only open 4-8 pm we got there 730 pm so nothing, so we thought ok after our tour Sunday we would swim.............NOPE pool only open Fridays and Saturday! WTH! changed hotels last minute to save a few bucks. so beware no pool! Should have that listed on website (I looked did not see it listed) so had a very sad kiddo. Note to self call hotel in this area make sure pools are open. Never been to a hotel where pool only open 2 days! Won't stay here again.
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Date of stay: August 2021
Value
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Room Tip: higher floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express Chelmsford
Responded 22 Dec 2021
Dear Fotini C, thank you for sharing your impressions of your recent stay with us. I am very happy that the service of our staff and the sleeping quality in our room met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comments about the opening times of our pool. Please be assured that I will forward your comments to our team in order to provide a better experience in the future. I apologize if this might have caused you inconvenience. Once again, thank you for choosing to stay with us. We would be delighted if you visit us again in the future. Best Regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Xylon wrote a review Nov 2020
Anchorage, Alaska1 contribution
I arrived in Boston very late at night, only to find that my free lodging at a family home would not be possible.I was in town to see my dying mother and no place to stay after midnight. I am an IHG member and called the Chelmsford HIE. I was greeted by Amanda, one of the most compassionate people I've ever come across. I needed a one night stay to allow me time to figure out what I would do the rest of my stay. When I arrived, she had everything taken care of at a great rate. I told her about my long term situation and she referred me to Katey Blake. Katey went the extra mile and made it affordable to spend some time with my mother before she passed away a week later. I will never forget the kindness of Amanda and Katey. Thank you!
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Date of stay: November 2020
Value
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Room Tip: I was on the 5th floor. Very quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SoutheastJack wrote a review Oct 2020
Southeast140 contributions37 helpful votes
This is a standard, new Holiday Inn Express. The room as clean, but the walls are made of paper. The hotel was at no more than half occupancy. I am a gold member and requested a room far away in the corner. Nonetheless the were put next to a party group and ran into them in the hall with their door open, and no masks on. The cleaning staff also did not have masks covering their faces. Check in and check out was seamless.
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Date of stay: October 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sharon H wrote a review Oct 2020
1 contribution
I would definitely recommend this property. Jessica/Jennifer (can't remember her exact name, sorry) was phenomenal. Her customer service skills were great. She was curteous, helpful and very personable. The property was clean, appeared to take all proper Covid19 precautions. The girl serving the breakfast was also great. She had run out of hot food and was preparing more, but was polite and apologetic about it; she also appeared very efficient. I also appreciate the property is pet friendly, just wish their fee wasn't as high as it is
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gwen Al Bey wrote a review Oct 2020
1 contribution
The staff here are all customer service oriented and kind. I was able to be accommodated for many things I requested. Amanda in particular stood out. We sparked up a conversation snd it really was the highlight of my stay. She was very sweet! I wish she worked every night I was there. Highly recommend and I will definitely come again!
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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david wrote a review Aug 2020
1 contribution
Jessica is the best so far she is very helpful and very kind she is always trying to help us out with everything she can every time I travel for work I have not met anybody better then her that goes above and beyond for us definitely helpful in every way.
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Date of stay: June 2020
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$165 - $236 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsChelmsford
NUMBER OF ROOMS
131
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Frequently Asked Questions about Holiday Inn Express Chelmsford
Which popular attractions are close to Holiday Inn Express Chelmsford?
Nearby attractions include Loch Ness Playcenter (1.0 km), Asylum (1.0 km), and St Mary's Church (0.6 km).
What are some of the property amenities at Holiday Inn Express Chelmsford?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Express Chelmsford?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Chelmsford?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Chelmsford?
Conveniently located restaurants include Fishbones, Moonstones, and 110 Grill.
Are there opportunities to exercise at Holiday Inn Express Chelmsford?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Holiday Inn Express Chelmsford located near the city centre?
Yes, it is 0.6 km away from the centre of Chelmsford.
Are pets allowed at Holiday Inn Express Chelmsford?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Chelmsford offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Chelmsford?
Many travellers enjoy visiting Whistler House Museum of Art (5.2 km), Working People Exhibit (5.8 km), and Jack Kerouac Birthplace (6.8 km).
Is Holiday Inn Express Chelmsford accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.