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Extended Stay America - Boston - Burlington

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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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  • Excellent27%
  • Very good14%
  • Average18%
  • Poor17%
  • Terrible24%
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Self-Serve Laundry
Non-Smoking Hotel
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Non-Smoking Rooms
Family Rooms
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Reviews (115)
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1 - 5 of 110 reviews
Reviewed 29 October 2018

My first trip to MA was one that I will never forget. I experienced horrible customer service everywhere I went...except at Extended Stay America in Burlington, MA. The staff that worked here were amazing! They picked up the phone whenever I called, they assisted me...More

Thank foconeventz
Response from 00esa, Manager at Extended Stay America - Boston - BurlingtonResponded 29 October 2018

Thanks for the 5-star review of Extended Stay America. We are thrilled to know you had a relaxing stay with us and the service provided by our staff was above and beyond your expectations. Our team has appreciated you for highlighting their efforts. Thank you...More

Reviewed 23 October 2018

The staff was extremely courteous, helpful and knowledgeable. The exterior of the property was clean and well maintained. We got to our room and it too was very clean and well maintained. The bed and the pillows were very comfortable and we had a great...More

Thank m w
Response from 00esa, Manager at Extended Stay America - Boston - BurlingtonResponded 24 October 2018

Thank you for staying at Extended Stay America. We are delighted to know you were you were impressed with our well-maintained room and that you also enjoyed the great service delivered by our associates. It was a pleasure to having you both as our guest,...More

Reviewed 25 September 2018

First, great location. It goes downhill from there. I will say the front desk was very nice and helpful. I checked in to a room where the smoke alarm was chirping every minute or so. On my way out for dinner, I notified the front...More

1  Thank Pendleton R
Response from 00esa, Manager at Extended Stay America - Boston - BurlingtonResponded 26 September 2018

Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. Please do not hesitate to contact our...More

Reviewed 7 July 2018

I booked this hotel because it was the only one available for a 15 mile radius from my destination. Based on other reviews, I wasn't expecting much. But, it was worse than I anticipated. The front desk staff was very nice and professional, unfortunately it...More

Thank Erin L
Response from 00esa, Manager at Extended Stay America - Boston - BurlingtonResponded 8 July 2018

Erin, please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has...More

Reviewed 24 November 2017

This motel was adequate but could be much better at little expense. Some normal safety features and amenities were noticeably missing. Those amenities related to the functionality and appeal of the bathroom section of the suite ((slippery tub, poorly fitted shower curtain, no grab bar...More

Review collected in partnership with Extended Stay
Thank williamhD9400QG
Response from 00esa, Manager at Extended Stay America - Boston - BurlingtonResponded 25 November 2017

William, thank you for being our guest and for posting your remarks online. We are happy to know you had an overall nice stay. However, we are sorry for not meeting your expectations and regret the inconvenience this caused. Your comments will help us as...More

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Lori C
7 August 2017|
Response from Vegas07 | Reviewed this property |
Hello Lori,I’m very sorry getting back to you so late. I’ve been a very busy boy recently. I just happened to log into my account here. To answer your question. It’s a 12 min drive. It’s 7 Miles., to Extended Stay America... More
Room Tips
"There is a mall across the road (1/4 mile away) that has a Cheesecake Factory and other nice meal options."
2 Aug 2017
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"Good neat hotel - not 5 star but value for money in aneat spot"
27 May 2017
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"Rooms right off the elevator ( left or right side) provide great location , was quiet every night"
15 Nov 2016
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"When you check in ask for anything you want in the kitchen, they won't ask."
15 Nov 2016
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US$ 100 - US$ 155 (Based on Average Rates for a Standard Room)
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