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I visited here with work for a few days and for the money it ok. The decor is a little tired, however they are working on improving and upgrading the rooms. The staff were very friendly and helpful and ready to help. The suite I...More
Pretty bad. Smells of cigarette smoke that was trying to be camouflaged with a lot of air spray. Also smelled of mold. Bothered my allergies and migraine. Floors in bath and kitchen not clean at all. Bathroom door looked gross. Hated to come back to...More
Thank Wayne S
Response from IHGService, Guest Relations Manager at Candlewood Suites Boston-BurlingtonResponded 14 November 2017
Dear Wayne S,
We appreciate you for sharing your review about your recent stay.
We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced....More
My room was a standard suite. Suite.. ha! Everything from the walls to the bed and tables.. so so old and run down! I originally booked for 2 nights but just stayed for one night. I just could not stay for 2 nights at this...More
3 Thank sakyadhiitu
Response from IHGService, Guest Relations Manager at Candlewood Suites Boston-BurlingtonResponded 28 September 2017
Thank you for taking the time to write a review of our hotel. I'm sorry for any inconvenience you may have experienced due to issues with upkeep and condition of the amenities in your room. I have sent you a private message in...More
We stayed 4 nights. The hotel is in a really nice, safe location. Next to a Wegmans in a quaint outdoor shopping area with the huge Burlington mall and I-93 only a few blocks away. The entrance is in the back and has new construction...More
Response from CandlewoodBurl, Front Office Manager at Candlewood Suites Boston-BurlingtonResponded 19 July 2017
I want to start by thanking you for choosing to stay with us at the Candlewood Suites Boston-Burlington. I sincerely apologize that the cleanliness of our hotel was not up to our normal standards. We strive to make sure that every guest has...More
Rooms weren't huge, but they were nice. The one stay we had their, the pipes burst after snow storm, but they were very accommodating, took care of us all, and we still had a great stay. Its in a nice area close to shops and...More