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Candlewood Suites Boston-Burlington

238 reviews
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Traveller (46)
Room & Suite (35)
Dining (2)
Overview
  • Excellent24%
  • Very good38%
  • Average23%
  • Poor8%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Concierge
2.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (238)Write a Review
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1 - 5 of 213 reviews
Reviewed 5 days ago via mobile

I visited here with work for a few days and for the money it ok. The decor is a little tired, however they are working on improving and upgrading the rooms. The staff were very friendly and helpful and ready to help. The suite I...More

Thank andyonekanobie
Reviewed 27 October 2017

Pretty bad. Smells of cigarette smoke that was trying to be camouflaged with a lot of air spray. Also smelled of mold. Bothered my allergies and migraine. Floors in bath and kitchen not clean at all. Bathroom door looked gross. Hated to come back to...More

Thank Wayne S
Response from IHGService, Guest Relations Manager at Candlewood Suites Boston-BurlingtonResponded 14 November 2017

Dear Wayne S, We appreciate you for sharing your review about your recent stay. We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced....More

Reviewed 14 September 2017

My room was a standard suite. Suite.. ha! Everything from the walls to the bed and tables.. so so old and run down! I originally booked for 2 nights but just stayed for one night. I just could not stay for 2 nights at this...More

3  Thank sakyadhiitu
Response from IHGService, Guest Relations Manager at Candlewood Suites Boston-BurlingtonResponded 28 September 2017

Hello sakyadhiitu, Thank you for taking the time to write a review of our hotel. I'm sorry for any inconvenience you may have experienced due to issues with upkeep and condition of the amenities in your room. I have sent you a private message in...More

Reviewed 17 July 2017 via mobile

We stayed 4 nights. The hotel is in a really nice, safe location. Next to a Wegmans in a quaint outdoor shopping area with the huge Burlington mall and I-93 only a few blocks away. The entrance is in the back and has new construction...More

Thank vzescape
Response from CandlewoodBurl, Front Office Manager at Candlewood Suites Boston-BurlingtonResponded 19 July 2017

Dear vzescape, I want to start by thanking you for choosing to stay with us at the Candlewood Suites Boston-Burlington. I sincerely apologize that the cleanliness of our hotel was not up to our normal standards. We strive to make sure that every guest has...More

Reviewed 13 July 2017

Rooms weren't huge, but they were nice. The one stay we had their, the pipes burst after snow storm, but they were very accommodating, took care of us all, and we still had a great stay. Its in a nice area close to shops and...More

Thank Greg M
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Concierge
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$ 86 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 86 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (46)
Room & Suite (35)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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LKBright
26 July 2015|
Answer
Response from C P H | Reviewed this property |
The TV's are flat panel. I don't know whether the cable service HDTV or not though.
0
Votes
TennTraveler_9
21 March 2015|
AnswerShow all 3 answers
Response from C P H | Reviewed this property |
To a T bus? Yes. To one of the subway lines/commuter rail, not really. A bus will take you to a commuter rail station though.
0
Votes
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12
Room Tips
"I don't think this hotel has a "good room" to choose!!"
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"Call to ensure accommodations are appropriate"
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"The views overlooking Burlington Mall are marginally better than the trees on the other side."
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"Stay away from the 4th floor"
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