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Holiday Inn Express Boston South - Brockton

405 Westgate Drive, Brockton, MA 02301
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1 room, 2 adults, 0 children
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Close 
  • Fuller Craft Museum
    1.2 km
  • 3 star hotel
  • Free Wifi
Reviewed 13 February 2015
Outstanding staff
Every staff member I came in contact with was AWESOME.They... more
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151 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Boston South - Brockton
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Showing 139: English reviews
Salem, Massachusetts
Reviewed 20 March 2015

This hotel needs a make over. I believe there are homeless people living here. People smoking in the hallways. Both treadmills broken in the fitness center. The room was surprisingly ok but as a frequent traveler for business i would not stay her again.

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Helpful?
1Thank SALEM_JOHN
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Salem_John, Thank you for taking the time to write a review following your stay. We are truly sorry to hear that you did not enjoy your experience at our hotel. We take our guest comments very seriously and always strive to provide comfortable accommodations. It was unfortunate to see your stay was not as comfortable, as it could have...

Reviewed 13 February 2015

Every staff member I came in contact with was AWESOME.They acknowledged me and my wife. I was greeted at the front desk, elevator, breakfast, and in the hallway. Holiday Inn made my stay very enjoyable.

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Helpful?
1Thank Eliminate
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Express Boston-Brockton for your recent visit to the area and for leaving us a feedback. We are very delighted to hear your compliments on our hotel staff. We hope you'll have the opportunity to visit us again soon to discover the new and exciting attractions and exhibits here in Boston. Sincerely,...

queens, New York, United States
Reviewed 3 February 2015

I go in around 11pm Thursday ,a welcome smile and a fast check in,Room was very clean,the temperature just right, The next morning we meet Cassi at the front desk she gave us a friendly greeting and she helped us with some of our questions,Breakfast was on point and it was hot and plenty of food, Housekeeping did all she...

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Helpful?
Thank Michael B
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

We couldn't be happier to learn that we were able to exceed your expectations! Thank you for taking the time to share your Holiday Inn Express Boston Brockton story with us. It seems like you were able to enjoy all that we had to offer! We truly appreciate your kind recognition of our front desk staff and hope you'll visit...

Ratingen, Germany
Reviewed 10 January 2015 via mobile

This Hotel is close by a shopping area in south Brockton. We just went there for a 1 night stay after a late arrival from a longhaul flight into Boston. The reception desk was very friendly, recommended a late dinner restaurant but did not tell the housekeeping to set up the room with an extra bed. we had to arrange...

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Helpful?
Thank jutta s
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Thank you for sharing your impressions and warm remarks regarding your visit with us at the Holiday Inn Express Boston Brockton. We are very delighted to hear your compliments on our hotel staff. We hope you'll have the opportunity to visit us again soon to discover the new and exciting attractions and exhibits here in Boston. Sincerely, Jorge Estrada Guest...

sweden
Reviewed 28 December 2014

this was our 1 night stop on the way to Cape Cod and we had a nice stay. service was good, the room big and clean. good breakfast. free wifi and parking. just what we needed. located on the mall premises so very convenient if you need to buy something.

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Helpful?
Thank LolaSweden
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear, Thank you for choosing the Holiday Inn Express Boston-Brockton for your recent visit to the area. We are very pleased to see that you enjoyed the accommodations and that our friendly staff helped to make your stay a memorable one. I agree completely that our convenient location is truly a great asset. We hope to see you again soon....

Newhall, California
Reviewed 16 November 2014

My husband and I have stayed here twice -- once in 2004, and in September with the USC Trojan Marching Band. We came to Boston to play Boston College, and this was a convenient location. The staff was extremely accommodating, helpful, and polite, despite the large number of persons in our party (over 50). The breakfasts were efficient, tasty, and...

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Helpful?
Thank Poonie1951
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

We couldn't be happier to learn that we were able to exceed your expectations! Thank you for taking the time to share your Holiday Inn Express Boston Brockton story with us. It seems like you were able to enjoy all that we had to offer! We truly appreciate your kind recognition of our hotel staff and hope you'll visit with...

Reviewed 14 November 2014 via mobile

Visited Boston for sightseeing and New England Patriots game at Gillette Stadium so wanted to stay somewhere central to Foxborough and City Centre. This hotel was perfect. Rooms were lovely, most comfortable beds and pillows to die for! Spotlessly clean and lovely breakfast. The staff were also very pleasant. No bar at the hotel but we did visit Buffalo Wild...

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Helpful?
Thank Nicola J
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear guest, Thank you for choosing the Holiday Inn Express Boston-Brockton for your recent visit to the area. We are very pleased to see that you enjoyed the accommodations and that our friendly staff helped to make your stay a memorable one. I agree completely that our convenient location is truly a great asset. We hope to see you again...

Atlanta, Georgia
Reviewed 12 November 2014 via mobile

Stayed here for one night in June. The hotel is an average Holiday Inn Express. The hotel is located around an old shopping mall. The room was comfortable and clean. The breakfast was hot and plentiful. I would stay here again if I was in the area.

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Helpful?
Thank Rich30306
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Express Boston-Brockton for your recent visit to the area and for leaving us a feedback. We hope you'll have the opportunity to visit us again soon to discover the new and exciting attractions and exhibits here in Boston. Warm Regards, Jorge Estrada Guest Service Manager

Norcross, Georgia
Reviewed 11 November 2014

I have never stayed at a Holiday Inn Express until a couple of weeks ago and it was for business. I decided to stay with my family after my most recent business trip concluded and I must say we enjoyed at this property. Staff was very attentive to our needs (first night, wife could not sleep due to noise of...

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Helpful?
Thank Van R
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

We couldn't be happier to learn that we were able to exceed your expectations! Thank you for taking the time to share your Holiday Inn Express Boston Brockton story with us. It seems like you were able to enjoy all that we had to offer! We truly appreciate your kind recognition of our hotel staff and hope you'll visit with...

Southampton, United Kingdom
Reviewed 27 October 2014

Hotel chains are hotel chains, but that doesn't make them all the same. This Holiday Inn Express is good by chain standards. It had a respectable hot breakfast - not just the usual toasted bagels and coffee available all day, and even apple cider in the afternoons when I was there,. Staff were helpful, The gym (heavily in use when...

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Helpful?
Thank OnwardTraveller
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear, Thank you for choosing the Holiday Inn Express Boston-Brockton for your recent visit to the area. We are very pleased to see that you enjoyed the accommodations and that our friendly staff helped to make your stay a memorable one. I agree completely that our convenient location is truly a great asset. We hope to see you again soon....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Boston-Brockton has just completed a $1.5 million renovation. The renovation included a complete overhaul of the guestrooms, public areas, exterior facade and landscaping. Additionally, new management has been assigned to improve overall guest satisfaction. Situated at the entrance of the Westgate Mall, the hotel is immediately adjacent to Route 24 and Route 27. Thehotel's proximity to major routes and its location in a vigorously recovering market make it a prime destination for visitors." ... more   less 

Additional Information about Holiday Inn Express Boston South - Brockton

Address: 405 Westgate Drive, Brockton, MA 02301
Region: United States > Massachusetts > Brockton
Price Range: ₹ 6,620 - ₹ 10,988 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Boston South - Brockton 3*
Number of rooms: 122
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Boston South - Brockton staff and other travellers.
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Questions? Get answers from Holiday Inn Express Boston South - Brockton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the far end away from the road are not so noisy also east side rooms look out onto the parking lot.”
 of 5 bubbles 681kenn, 11 Nov 2016 | Read review
“If you need to be close to the car at the parking lot , get a room on first floor”
 of 5 bubbles judyjoy444, 17 Oct 2016 | Read review
“i like the lower floor”
 of 5 bubbles MichaelB707, 7 Jul 2016 | Read review
“Use TripAdvisor reviews; Having done so we cancelled a reservation for a cheaper motel as it was unacceptable to two recent guest families.”
 of 5 bubbles Irene-George, 12 Jun 2016 | Read review
“Ask for a room kind of close to the front desk.”
 of 5 bubbles MarjorieS679, 28 May 2016 | Read review
5 of 5