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Holiday Inn Express Boston South - Brockton

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Holiday Inn Express Boston South - Brockton
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153 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Wareham, Massachusetts
Reviewed 12 February 2017 via mobile

This hotel is close to my job and very convenient when I can't get home due to a storm. Rooms are nice and comfortable. The staff is very friendly. Convenient to shopping and restaurants if they're not closed due to a blizzard!!!! Have stayed here in the past and, I'm sure, will stay again.

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Helpful?
Thank bjt743
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Thank you for choosing the Holiday Inn Express Boston-Brockton for your recent stay. We are very pleased to see that you enjoyed the accommodations and that our friendly staff helped to make your stay a memorable one. I agree completely that our convenient location is truly a great asset. We hope to see you again soon. Best, Belicia Wilkinson, Guest...

queens, New York, United States
Reviewed 9 February 2017

On my arrival i was greeted by Mike front desk agent,he had a smile and a great greeting unlike the man maybe training him he could of looked up and gave a smile but nothing stone face no hello no welcome i guess he was Mgt and that will be my point of this review.Went to our room double bed...

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Helpful?
Thank Michael B
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Thank you for visiting The Holiday Inn Express Boston Brockton. Thanks for the great compliment extended to the hotel and staff members, I will let Mike know to keep up the good work! Please come back and see us! Best, Belicia Wilkinson, Guest Service Manager

Pittston, Pennsylvania
Reviewed 23 January 2017

The staff was very friendly and helpful. They made my young granddaughters feel comfortable. The rooms were clean and smartly decorated and everything from tv to bathroom worked. Conveniently located to large mall and several restaurants.The pool and fitness center was clean and well maintained. The room had microwave and refrigerator.

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Helpful?
Thank jsteg2015
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Belicia W. Guest Service Manager

Port Saint Lucie, Florida
Reviewed 4 January 2017 via mobile

I enjoyed my visit, much nicer than my past visit several years ago, the hotel was infested with welfare riffraff. The hotel was recently redone and the RR has been sectioned off to the back of the hotel away from the public eye. The lobby has a beautiful seating area with a double fireplace where I enjoyed my breakfast. They...

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Helpful?
Thank Karen K
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Thank you very much for your review of our hotel. We are very happy that you enjoyed your stay with us at the Holiday Inn Express Boston-Brockton. We look forward in seeing you in the future. Best, Belicia Wilkinson, Guest Service Manager

Pawtucket, Rhode Island
Reviewed 7 December 2016

I recently stayed at the Holiday Inn Express in Brockton, MA and the exercise room and pool are great to use. The breakfast bar had many choices!. The front desk was very courteous and professional upon my arrival. Rick the general manager is courteous and helpful with any of your needs during your stay. I am a platinum IHG member...

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Helpful?
Thank joden2016
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as a Platinum Elite member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Belicia Wilkinson, Guest Service Manager

Newton, New Hampshire
Reviewed 28 November 2016

I am not one to complain, but I cannot in good conscience not share my experience that I had with the property in Brockton, MA. First f all, I am not one to complain. I am a Spire Elite Member, and I have stayed overnight over 80 times this year at your properties, and this experience has been very disappointing....

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Helpful?
1Thank hasbell
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Hasbell, Thank you for taking the time to review your recent visit. Firstly let me apologize on behalf of the team at the Holiday Inn Express Brockton and I regret that you did not receive the level of service we are capable of providing. Your remarks are well taken and have been brought to the attention of our management...

Margate, United Kingdom
Reviewed 12 November 2016

Nicely located on 44 giving access to Providence Rode Island, Cape Cod, Boston and of course Plymouth where the Pilgrim Fathers first set foot onto North America. This hotel follows the standard room configuration. Built at right angles to the road so reducing noise levels. As can be expected a light breakfast is included in the room rate.

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Helpful?
Thank Ken N
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Belicia W., GSM

Calgary, Canada
Reviewed 18 October 2016

This is an average hotel, a little too far out of Boston than i expected. About 40 mins drive to Boston. The Internet works ok, bathroom is good, and air conditioner works well. Occasional noise in the hallway was bothersome.

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Helpful?
Thank labraski
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Labraski, Thank you for taking the time to write about your experience in our hotel. The hotel is 18 miles away from the Airport and located South of Boston.We are also off the highway so its is very convenient for Boston travelers.We hope that your visit in Boston was great and we look forward to welcoming you back soon....

Glencoe, California
Reviewed 18 October 2016 via mobile

We stayed 4 days and our room was only services once. We had little toilet paper left on the roll when we walked in and it was when we used the extra roll it was never put on the holder. The shower knob was loose falling to a scalding temperature. The front desk was notified twice and it was never...

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Helpful?
Thank Sara H
BOSBG, Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Sara, Thank you for taking the time to share your comments regarding your recent stay. Please accept my most sincere apology for the challenges you experienced. This is certainly not the normal high level of service we provide. We at the Holiday Inn Express Brockton pride ourselves in our commitment to excellence in service and take it very seriously...

Warwick, Rhode Island
Reviewed 18 October 2016

the only thing i didn't like is that they don't warm the water in the indoor pool so it was too cold to go in We have been there before but it was not in the fall or winter so i didnt know that they did not warm the water and the hallway had air conditioner on very strong so...

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Helpful?
Thank judyjoy444
IHGService, Guest Relations Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear judyjoy444, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with your kind regards toward the level of service rendered by our hotel staff members including the overall cleanliness of our hotel, it is regrettable that you may have not fully enjoyed your stay with us due the indoor pool's...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Boston-Brockton has just completed a $1.5 million renovation. The renovation included a complete overhaul of the guestrooms, public areas, exterior facade and landscaping. Additionally, new management has been assigned to improve overall guest satisfaction. Situated at the entrance of the Westgate Mall, the hotel is immediately adjacent to Route 24 and Route 27. Thehotel's proximity to major routes and its location in a vigorously recovering market make it a prime destination for visitors." ... more   less 

Additional Information about Holiday Inn Express Boston South - Brockton

Address: 405 Westgate Drive, Brockton, MA 02301
Region: United States > Massachusetts > Brockton
Price Range: ₹ 6,086 - ₹ 11,780 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Boston South - Brockton 3*
Number of rooms: 122
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Boston South - Brockton staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Boston South - Brockton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor 220”
 of 5 bubbles MichaelB707, 9 Feb 2017 | Read review
“Rooms at the far end away from the road are not so noisy also east side rooms look out onto the parking lot.”
 of 5 bubbles 681kenn, 11 Nov 2016 | Read review
“If you need to be close to the car at the parking lot , get a room on first floor”
 of 5 bubbles judyjoy444, 17 Oct 2016 | Read review
“i like the lower floor”
 of 5 bubbles MichaelB707, 7 Jul 2016 | Read review
“Use TripAdvisor reviews; Having done so we cancelled a reservation for a cheaper motel as it was unacceptable to two recent guest families.”
 of 5 bubbles Irene-George, 12 Jun 2016 | Read review
5 of 5