Best Western Braintree Inn
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190 Wood Rd, Braintree, MA 02184-2502
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (64)
Dining (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 7 in Braintree
Location
Cleanliness
Service
Value
Travellers' Choice
Located in Braintree,MA, the Best Western Braintree Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Secured parking
Wifi
Breakfast available
Breakfast buffet
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Portuguese
Location
Full view
66Somewhat walkable
Grade: 66 out of 100
45Restaurantswithin 1 km
7Attractionswithin 1 km
296Reviews6Q+A46Room tips
Reviews
Traveller rating
- 96
- 96
- 59
- 29
- 16
Time of year
Traveller type
Language
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Selected filters
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- English
Popular mentions
The hotel staff and owner were very kind and extremely helpful the room was very clean and exceptionally tidy making our time very enjoyable and We will always use Braintree Best Western as my first choice
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Raj Patel, General Manager at Best Western Braintree Inn
Responded 1 week ago
Dear Guest, we would like to thank you for taking the time and giving us a great rating, and a very good review as well, thank you for your business and for staying with us! Raj
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Hotel's Favourite
We stayed there 8/30-9/2 as a remote place from a planned surgery in Boston. The General Manager, Raj, was on duty when we arrived late. He explained he's typically on duty from 2pm to 6am the next morning! He was SO accommodating...he begged us to take a key, go to the room, and see if everything was up to our expectations, and if not, he'd get us another room and/or upgrade us. The room was excellent. The bed was fine...our own is more comfortable, but this was absolutely fine. The room was amazingly clean...no dust, dirt, scuffs, mold or mildew anywhere. The bathroom was immaculate, well appointed, and modern. A great shower. The sink is outside the bathroom...something my wife appreciates. Plenty of hot water and good pressure. Raj also said if we needed any toiletries, toilet paper, towels, or anything else, just call and he'd bring it to us. Also, a Keurig coffee maker with Green Mountain regular and decaf coffee, something Raj gladly refilled as needed. Plenty of lamps in the room for good lighting. The ONLY comment that we would make to improve the room is to have a lamp on the desk/coffee table. That was a little dark, but if we'd REALLY wanted to, we could have moved a lamp. Room came with a fridge, microwave, TV, and internet. All worked well. We plugged our laptop in via HDMI and were able to watch Neflix movies as well. It's worth noting that this is the 2nd, 3rd, or 4th COVID wave, who's counting anyways? That being said, a couple of disappointments, but understandable, and actually, appreciated. The breakfast was very simple and "continental", meaning a piece of fruit and a prebaked and packaged goodie. The coffee and tea are there 24/7 and are from a premix dispenser. Not our favorite coffee, but it's good it's there. The other missing amenity was room service...which does not come while you're checked in. You can, however, bring your towels and garbage down for disposal/exchange. Based on what we saw, I feel VERY confident that when COVID is behind us, room service will be excellent, as will be the hot breakfast. We had to depart at 4am for an early hospital checkin, and Raj insisted on packing my wife a "to go" bag of food, since I was NPO and she had a long wait at the hospital. All in all, we would DEFINITELY stay there again should we be in the area and need accommodations. A first rate hotel, with a not unreasonable price, and a good value.…
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Date of stay: August 2021
Value
Cleanliness
Service
Room Tip: We were on the top floor, end room. No adjoining room (inside wall was stairwell, and nothing...
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1 Helpful vote
Helpful
Response from Raj Patel, General Manager at Best Western Braintree Inn
Responded 5 Sep 2021
Dear Mr. Weil, we would like to thank you very much for taking the time and giving us a such a great rating and amazing review. We truly appreciate your business and thank you very much for staying with us. Hope you guys have a great remaining summer, and stay safe and healthy. Raj
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The night manager is a terror. He was aggressive from the moment I walked in. He told me that he could have me removed for whatever reason he felt like (not true). He yelled and screamed when I question him on anything.
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Raj Patel, General Manager at Best Western Braintree Inn
Responded 1 week ago
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
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Great stay .. !!!! let me quickly give you some remarks... Greeted front desk was given the BEST welcome TV was large TV with channel directory on top of cabinet Internet had no problems. worked great Bathroom was meticulous clean . no dust clutter in corners Towels were clean and soft and fluffy large chair and hassock plugs for batter for phone in lamp halls were clean .. lobby was clean no clutter anywhere.. Lastly . the heater.. did not make noise.. it was noise less... and worked... not like some other hotel heaters I have not complaints .. everything was expected and made my 2 day stay very satisfying.... YES WOULD USE AGAIN oh.... the mattress did not make squeky noise.. very comfortable
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Date of stay: April 2022
Value
Cleanliness
Service
Room Tip: I was on third floor... no walking from upper floor.. LOL
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Helpful
Response from Raj Patel, General Manager at Best Western Braintree Inn
Responded 2 weeks ago
Dear Valued Guest, we would like to thank you so much for taking the time and giving us a great rating and very good review, we truly appreciate your business and thank you very much for staying with us. Stay safe and healthy, and enjoy the summer! Raj
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I’ve been here since mid January and planning to stay until end of April. My overall experience at this best western is remarkable. I’m on the first floor and it’s been very quiet. I work nights and I’m able to fall sleep without problem during the day. The managers, all the staff members are great and happy to accommodate. I’d recommend this establishment easily.
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Date of stay: January 2022Trip type: Travelled
Helpful
Response from Raj Patel, General Manager at Best Western Braintree Inn
Responded 14 Mar 2022
Dear Dalie, we would like to thank you very much for taking the time, giving us a great rating and a very good review and your kind words. Also thank you very much for staying with us, and your business! We are truly delighted to have you here! Raj
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PRICE RANGE
$112 - $222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express braintree hotel braintree, holiday inn braintree
FORMERLY KNOWN AS
Beantown Inn
LOCATION
United StatesMassachusettsBraintree
NUMBER OF ROOMS
103
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Claim Your Listing Frequently Asked Questions about Best Western Braintree Inn
Which popular attractions are close to Best Western Braintree Inn?
Nearby attractions include South Shore Plaza (1.0 km), Widowmaker Brewing (0.04 km), and F1 Boston (0.4 km).
What are some of the property amenities at Best Western Braintree Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Braintree Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Braintree Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Braintree Inn?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Best Western Braintree Inn?
Conveniently located restaurants include Legal Sea Foods - Braintree, 110 Grill, and The Cheesecake Factory.
Are there opportunities to exercise at Best Western Braintree Inn?
Yes, guests have access to a fitness centre during their stay.
Does Best Western Braintree Inn have an airport shuttle?
Yes, Best Western Braintree Inn offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Braintree Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Braintree Inn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Braintree Inn?
The staff speaks multiple languages, including English and Portuguese.