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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-in
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Updated 27/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn Boston Bedford Burlington
Updated 27/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 3 hotels in Billerica
Location
Cleanliness
Service
Value
Experience the perfect blend of exceptional service, convenience, and modern style at Hampton Inn Boston Bedford Burlington. Nestled in a quiet suburban area, our hotel is 30 minutes from historic Boston and 10 miles from Lexington/Concord. Guests interested in exploring otherworldly pasts will find Salem an ideal location just 30 minutes from the hotel. We are conveniently located in Boston's biotech corridor. Take advantage of our free shuttle service, offering rides from a 5-mile radius to a variety of corporate offices, shops, and restaurants. Before the day begins, enjoy our free hot breakfast each morning. Make yourself at home in our spacious guest rooms with rich cotton linens, complimentary WiFi, ergonomic workspace, mini-fridge, and microwave. Some rooms have a sofa bed. Work out in our 24/7 fitness center, offering free weight and cardio machines, or take a dip in the outdoor seasonal pool. Host your next meeting or occasion in our versatile event space.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Snack bar
Business Centre with Internet Access
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Location
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836Reviews8Q+A69Room tips
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I was looking for a place to crash after hanging out with friends. I know the area well and the location was perfect. I booked a room in advance and headed to the hotel on the late side. I got there and they could not find my reservation. I showed the gentleman my confirmation and he finally found it. The room was nice and comfortable. Unfortunately, the room next door had a new born baby that cried at all hours. In the morning, breakfast was included. The food was a little scary so, I settled for a piece of wheat toast with peanut butter. Overall, not bad!
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Date of stay: March 2022
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from David D'Arcy, General Manager at Hampton Inn Boston Bedford Burlington
Responded 31 Mar 2022
Carolyn, Thank you for taking the time to share your feedback about your recent stay. I do apologize for the delay in checking in due to your reservation not being found in a quick and efficient manner. I do understand that when arriving late this delay is most inconvenient. I will discuss your concerns with my staff. I also do understand the discomfort caused by disruption from an adjoining room and I will see how this can be minimized. in the future. We do value your business and we do hope you’ll continue to choose our hotel for your accommodations in the area. Warm Regards, David, GM
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Hotel's Favourite
The room was super clean and beds were very comfortable. Great variety for hot breakfast, good coffee. Great location for getting to Boston, Concord, Lexington and Salem with ease. Staff was very helpful and friendly. Would definitely come back and recommend to others!
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Date of stay: July 2021Trip type: Travelled with family
Helpful
Very spacious room you have a microwave and fridge—Neutrogena toiletries nice hotel for a quick stay! —They give you complimentary waters which is a plus after a long day of work, over all a nice stay— desk in the room sofa bed big king sized bed
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Date of stay: February 2022Trip type: Travelled on business
Helpful
Nice and clean hotel. Everything was wonderful! The service from reception and all the staff was incredible. During the snowstorm, there was no problem. I will recommend it to all people. Thanks for the service!
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Review collected in partnership with Hampton
Date of stay: February 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Front desk staff was very cordial, manger however was very rude and scared my 8yo daughter who was just trying to buy ice cream because she dared go to the desk without an adult who was actually less than 10 feet from her. Mom was literally 10 feet away IN the lobby! Never again.
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Date of stay: January 2022Trip type: Travelled with family
Helpful
Response from David D'Arcy, General Manager at Hampton Inn Boston Bedford Burlington
Responded 31 Mar 2022
Christopher, I’m very sorry for any lack of service from a member of my staff during your recent family visit. Our goal is to provide first class service and amenities and I do apologize if this was not the case during your stay. I have reviewed your feedback with my staff and I assure you training is in place to avoid any similar occurrence in the future. If I can further address your concerns I do welcome to contact me directly at the hotels. Sincerely, David, GM
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What an absolute money hungry DISGUSTING hotel you are. First of all, your customer service is 100% trash. Your front desk employees are RUDE, unsympathetic and classless. I wasn’t able to make my trip to Boston to visit with friends because I was exposed to Covid and they have a 3 year old on a feeding tube. I called to explain this, and that I realized that I had checked in (on the app, two days prior) but that I wouldn’t be coming. THE ROOM WAS NEVER ACCESSED. Hilton Diamond line tried to work with these employees to refund me but nope. No chance. They not only charged my card but then charged me a last minute cancellation fee. YOU ARE AN ABSOLUTE DISGRACE TO THE BRAND. Shame on you, Hilton. Get you act together.
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Date of stay: December 2021Trip type: Travelled solo
Helpful
Have stayed here previously but have found that the room itself is starting to show wear. Towel rack hanging off wall. Just not as good as it could be. These are things that should really not be affected by COVID. Otherwise breakfast and location still pluses.
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Date of stay: December 2021Trip type: Travelled with family
Helpful
Bathroom could have been cleaner. I appreciate the concern with Covid, but I believe it impacted the service. Can’t speak to the breakfast because I ate a family homes. The hotel is very close to major highways
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Review collected in partnership with Hampton
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
I stayed here for almost a month and I had the best experience. The front desk staff are always so friendly and the staff were always so helpful. Every time I asked for something, they promptly deliver. I have stayed in many hotels all over the world and this one definitely a place to remember. I will definitely stay here again when I go back to the US. Thank you !
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Date of stay: September 2021
Value
Rooms
Service
Helpful
The bathroom shower was filthy. The shower curtain had large brown stained areas. It need to be thrown out. I could believe whomever last cleaned the room let that nasty thing say up. The shower walls actually had black hand prints. I felt so uncomfortable. I reported but I couldn’t stop thinking how nasty that was. The hotel must be older. I could her the guest on the floor above me walk. It was like I was in an apartment.
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Review collected in partnership with Hampton
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
$168 - $222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn bedford - burlington hotel billerica, hampton inn billerica, billerica hampton inn
LOCATION
United StatesMassachusettsBillerica
NUMBER OF ROOMS
129
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Claim Your Listing Frequently Asked Questions about Hampton Inn Boston Bedford Burlington
Which popular attractions are close to Hampton Inn Boston Bedford Burlington?
Nearby attractions include Hancock-Clarke House (6.4 km), Buckman Tavern (6.8 km), and Lexington Green (6.4 km).
What are some of the property amenities at Hampton Inn Boston Bedford Burlington?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn Boston Bedford Burlington?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn Boston Bedford Burlington?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Hampton Inn Boston Bedford Burlington?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn Boston Bedford Burlington?
Conveniently located restaurants include Pintxo Pincho Tapas Bar, The Capital Grille, and The Bancroft.
Are there opportunities to exercise at Hampton Inn Boston Bedford Burlington?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hampton Inn Boston Bedford Burlington have an airport shuttle?
Yes, Hampton Inn Boston Bedford Burlington offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn Boston Bedford Burlington?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn Boston Bedford Burlington?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn Boston Bedford Burlington offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.