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DoubleTree by Hilton Hotel Washington DC - Silver Spring

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DoubleTree by Hilton Hotel Washington DC - Silver Spring
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910 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Washington DC - Silver Spring
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Showing 897: English reviews
Level Contributor
8 reviews
Reviewed 16 July 2016 via mobile

This must be abbreviated - see my google review. AC broken for 6 of 7 night stay. Multiple broken ice machines. Broken/damaged outlets, walls, fixtures. Incompetent/rude desk staff (eye-rolling,etc) Valet at night reeked of weed. RUN!!

Helpful?
Thank Misterfiggins
SilverSpring C, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Hello, We are sorry to hear about the difficulties you experienced during your stay. Unfortunately we had a mechanical issue that resulted in our air conditioning being out of service. We hope you would give us another chance and stay with us again. Kristyn Parker Complex General Manager More 

Colorado Springs, Colorado
Level Contributor
362 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 15 July 2016

Well the AC was having a difficult time during my stay but the front desk (Nicole in particular) was awesome in explaining the issue and keeping guests informed and calm. The morning shuttle driver (sorry I did not catch his name) was also particularly helpful and customer service oriented. Nice facility.

Helpful?
Thank Rick U
Apex, North Carolina
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 July 2016

Stay included the central chiller (A/C) going down during some rather hot days in DC. I'm not going to ding them for the chiller control panel going out. These things happen. What I will ding them on is how they handled it. They didn't tell anybody that it was down when checking in. They did ask me via text if... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank zendrummer
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review

Dear zendrummer, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered with your air conditioner and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay with us again and give... More 

Travellers are raving about these Silver Spring hotels

Farmingdale, New Jersey
1 review
Reviewed 13 July 2016

We came for college tours in D.C. The room was comfortable and clean. The valet and front office staff were very friendly and helpful. In a safe area. Close to all kinds of restaurants. Took the shuttle to the train/bus and also walked to station, very close. I left a Disney backpack in a drawer in the room and they... More 

Helpful?
Thank irisheyes11112016
Indianapolis, Indiana
Level Contributor
6 reviews
4 hotel reviews
Reviewed 13 July 2016

I traveled home to Washington, DC and stayed in the DoubleTree in Silver Spring on Colesville Road. I LOVE the rooms. Our room was clean and the beds were comfortable, and the staff was very professional and courteous. My only issue with the room is that my remote needed new batteries. Not a big deal at all. My only gripe... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ramona W
NJ, United States
1 review
Reviewed 12 July 2016

very comfortable stay. the staff were very friendly, helpful and courteous and the ambiance was great. Highly recommend you stay at this hotel. the location is also great and well connected. overall i had a great experience and i look forward to being a Hilton member.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bindu K
Springfield, New Jersey
Level Contributor
4 reviews
Reviewed 11 July 2016

We went down for a college tour and stayed in this hotel. Very happy with the whole experience. Great staff, clean and safe area. parking deck right there. Pool was alittle smaller than I hope for but clean. We also ate in both restaurants attached to the hotel. Breakfast was alittle pricey in my opinion for a breakfast buffet but... More 

Helpful?
Thank 4everamomof4
Silver Spring, United States
1 review
Reviewed 10 July 2016

The staff was wonderful and helpful, got you anything you needed you could text them and they would have your car ready for you, I needed a sewing kit, they had one, it was a very quick check in and check out

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patricia A
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
Reviewed 10 July 2016

Used the digital check-in and was assigned a room but when we got there, we were told the room was not available. We stayed in a studio room that the description said there was a door between the living room and bedroom but there was none so we had no privacy! We had to ask for additional towels every night... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank nuwarrior
Lancaster
1 review
Reviewed 9 July 2016

I read bad reviews after I booked the room and was worried. Wasn't that bad few minor things. Staff was very pleasant . Room was decent, 2 room suite. Metro is further away then they say, but a straight shoot.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank dianahD1661ZK

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our DoubleTree hotel in Silver Spring, MD is located near a lively entertainment district, the Metro Red Line commuter rail, and Interstate 495/Capital Beltway. Walk or take our hotel shuttle to the restaurants, shops and entertainment venues in downtown Silver Spring, or ride the Metro commuter train - only two blocks away - to Washington DC. Discover Silver Spring's pedestrian-friendly downtown. The hotel is close to the American Film Institute's Silver Theater, Round House Theatre, Discovery Communications, FDA, NOAA, Howard University, NIH and Walter Reed. Stay within 45 minutes of Washington National Airport and the Baltimore/Washington International Airport and Washington Dulles International Airport. The DoubleTree by Hilton Hotel Washington DC-Silver Spring features modern guest rooms and suites, each with complimentary WiFi, work desks and natural stone bathrooms. Upgrade to a suite for a deluxe private room, separate living area, and walk-in closet. Maintain your exercise routine in our heated indoor pool and fully equipped fitness center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Washington DC - Silver Spring

Address: 8727 Colesville Road, Silver Spring, MD 20910 (Formerly Hilton Washington DC/Silver Spring)
Region: United States > Maryland > Silver Spring
Price Range: ₹ 6,273 - ₹ 28,160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Washington DC - Silver Spring 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Hilton Silver Spring
Silver Spring Hilton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Washington DC - Silver Spring staff and other travellers.
11 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Washington DC - Silver Spring staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a Hilton Honors Member you will get a room on floors 8 and up which are quite spacious.”
 of 5 bubbles Travelistasyl, 28 Nov 2016 | Read review
“Talk to hotel directly.”
 of 5 bubbles I9766HWkevinh, 14 Nov 2016 | Read review
“this hotel is not one for views - it is a hotel to view inside the room”
 of 5 bubbles etcmnuke, 10 Oct 2016 | Read review
“Quiet rooms. Buffet is like a full restaurant selection.”
 of 5 bubbles 901kimberlyg, 18 Sep 2016 | Read review
“That DC sun is hot. Close your drapes when you go out for the day wherever your room is.”
 of 5 bubbles Char48, 14 Sep 2016 | Read review
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