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Hampton Inn Silver Spring

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Traveller (68)
Room & Suite (38)
Pool & Beach (5)
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Overview
  • Excellent37%
  • Very good32%
  • Average18%
  • Poor9%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Silver Spring
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Silver Spring
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (861)
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All reviewsvalet parkingcomplimentary breakfastmetro stationself parkvalet staffoatmealacross the streetshuttle servicecorner roomthree blocksdc areasame buildingindoor poolfew blockscookiessilverfillmore
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21 - 25 of 841 reviews
Reviewed 10 March 2018

An urban Hampton, oddly collocated with a Homewood Suites (they share a lobby), and another property, a Doubletree, across the street. Our room was average, no fridge or microwave (which are becoming standard), ice machines on several floors were broken and there was no TV...More

Thank Hoosiercritic
Response from Calvin P, On behalf of management at Hampton Inn Silver SpringResponded 14 March 2018

We appreciate the review of your recent stay at our hotel. we're sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. We will address these issues with our staff. The next time you...More

Reviewed 8 March 2018

I complained several times about dirty linen. There was a horrible smell when taking a shower due to issues with the water . Night staff was very rude when I checked in. Front door men tried to hustle me in to using Valet parking which...More

Review collected in partnership with Hampton
Thank davidmccummings
Response from Miri L, On Behalf of Management at Hampton Inn Silver SpringResponded 12 March 2018

Dear davidmccummings We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to...More

Reviewed 6 March 2018 via mobile

The bath area in room 806 was disgusting, the wash clothes and towels had hair in them, the chair had food in it, and the bed had stains on the mattress. The 4th floor room 418 was clean but I could not enjoy because all...More

Thank lovingmom2016
Response from Calvin P, on behalf of management at Hampton Inn Silver SpringResponded 9 March 2018

Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention....More

Reviewed 4 March 2018

We stayed here while visiting family. I called ahead with questions, was assured the room had both a fridge+microwave. I needed a room that slept 5, and unfortunately the only room they had was a 2 room suite, (I hoped to get a double queen...More

Thank tavish62
Response from Miri L, On Behalf of Management at Hampton Inn Silver SpringResponded 9 March 2018

Dear tavish62 We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We have reported the...More

Reviewed 23 February 2018

You wrote a review for Hampton Inn 52 minutes ago 2.0 star rating 2/23/2018 I Stayed at this Property; Hampton Inn & Suites of Silver Spring for a Close-by Event that was Conveniently Across the Street. The Building was Very Awkward & there was no...More

Thank Nia T
Response from kparker2016, General Manager at Hampton Inn Silver SpringResponded 15 March 2018

Dear Nia T, Thank you for taking the time to provide feedback following your stay. I am sorry that there were issues during your stay with us and for this I personally apologize. Your comments will help us to continue to improve our service and...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 147 - US$ 335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Silver Spring
#4 Business Hotel in Silver Spring
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 147 - US$ 335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Silver Spring
#4 Business Hotel in Silver Spring
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (68)
Room & Suite (38)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Skiiergirlie
23 November 2016|
AnswerShow all 3 answers
Response from WorldwideTee | Reviewed this property |
I didn't ask when I stayed at the property.
0
Votes
hovancsek
17 June 2015|
Answer
Response from Paul L | Property representative |
Dear hovancsek, There is a public garage which is available behind the hotel for a small fee. Also, there is a hair dryer inside all of our guest rooms. We look forward to your stay with us. Thank you. Sincerely, Paul... More
0
Votes
Room Tips
"Even though the construction next door never woke or bothered us, it may be good to request a room on the..."
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"Higher up the better due to street noise."
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"Rooms should include Microwave & Refrigerators in Each Room."
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"Best location."
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