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Red Roof PLUS+ Washington DC-Rockville

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Red Roof PLUS+ Washington DC-Rockville
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236 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Start your review of Red Roof PLUS+ Washington DC-Rockville
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Cape Cod, Massachusetts
Reviewed 3 weeks ago

This hotel is about a mile from the Shady Grove Metro station, so it can be a good base for visiting the area. If you can get a room for $100 or less, it is a great deal. If you pay more than that, it becomes less of a deal since breakfast is not included (not available) and it is...

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Helpful?
Thank BostonNix
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon BostonNix, Thank you so much for choosing to stay with us and sharing your comments with us. We appreciate your pointing out the many different aspects of your stay. We want to provide a clean, well maintained hotel that provides great service. We appreciate you taking the time to share your experience with us as well as other...

Montgomery Village, Maryland
Reviewed 3 weeks ago via mobile

This is a very quiet place to stay and staff is helpful and welcoming when checkin in. Would stay here again best expierence ever. The only thing not so great is the initial smell when walking in they really need To put air freshners in each room. And well check out is at 11am but you can call if u...

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Helpful?
Thank Mglopez1971
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, I appreciate your comments regarding your recent stay with us. We always enjoy hearing about the positive experiences our guests have at our hotels. I am sorry about the initial smell of the room and we will be checking into the situation. I will make sure to share your comments with the rest of our team. Positive guest feedback,...

Reviewed 4 weeks ago via mobile

Really nice place to spend the night ,. When I'm in the area this is my favorite place. Very clean, this place have a really nice people special Claudia one of the manager there .100% recommend always enjoy it here

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Helpful?
Thank luis o
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, Thank you for providing feedback regarding your recent stay. We're very pleased to know that you enjoyed your stay. We want to provide a clean, well maintained hotel that provides great service. We also appreciate your comments about Claudia and will make sure to pass them along to her. We do hope to see you again when your travels...

Gaithersburg, Maryland
Reviewed 4 December 2016

I stayed at the Rockville location and my check-in was very nice. The front desk attendant (Noel) was very helpful and pleasant. I was booking on a special and the site would not allow me to book according to the advertisement. When I got in the room it was not cleaned prior to my entry. I cleaned it myself, without...

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Helpful?
Thank knwill510
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon knwill, It's disappointing for us to hear of any issue where a guest is disappointed with their stay. I apologize for your experience. I will assure you this is not a typical experience and I apologize again. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. I am sorry...

Schellsburg, Pennsylvania
Reviewed 3 December 2016

Average place. Price was reasonable. We had king size bed. Room was nice and clean. No continental breakfast. Ate breakfast down the road at Panera Bread which has very good oatmeal. We never ate there before..

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Helpful?
Thank Susan D
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon Susan D, Thank you for providing feedback regarding your recent stay. I was pleased to hear that your room was nice and clean and at a reasonable price. Thank you again for sharing your experience. We do hope to see you again if your travels return you to the Rockville area. Sincerely, Bill D.

Brooklyn
Reviewed 1 December 2016

All was well with room. Gave us a stack of extra towels. Minor set-back upon check-out. Our 3 free nights were not on receipt. Took a bit to fix it, but all OK. We have been staying at this location for many years on our trip to that area. Updated rooms are nice. Safe location. Fine restaurants in the area....

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Helpful?
1Thank Larry B
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Good afternoon Larry B., Thank you for providing feedback regarding your recent stay. We're pleased to know you enjoyed your stay. We want to provide a clean, well maintained hotel that provides great service. Thank you for allowing us to resolve the billing issue you noted. We appreciate you taking the time to share your experience. We do hope to...

University Heights, Ohio
Reviewed 15 November 2016

The Red Roof Plus Washington DC-Rockville was a terrific place to spend the night after a long day of travel, particularly for the price point. It is also convenient. While not located directly off of 270, the hotel was easy to find in the dark and was only a short distance from the freeway. Getting back to the interstate was...

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Helpful?
1Thank JasonC12
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Jason C., I appreciate your comments regarding your recent stay with us. Thanks for pointing out that we are easily accessible to both Interstate 270 and the Metro. You are a valued guest and it is our pleasure to provide you with a clean comfortable room while you enjoy your stay in the D.C. area. I will make sure...

Philadelphia, Pennsylvania
Reviewed 14 November 2016

Stayed at this location for a soccer tournament so we had no choice in where we stayed. We are accustomed to staying in 2-3 star hotels to keep price in check, however, this hotel was by far the worst I've stayed. Upon check in, I was immediately concerned with how unsafe the hotel appeared. When we got to our room,...

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Helpful?
Thank thereidcrew1
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Thereidcrew, It's disappointing for us to hear of any issue where a guest is disappointed with their stay. I apologize for your experience. I will assure you this is not a typical experience and I apologize again. Thanks for providing us with your feedback. Best regards, Bill D.

Reviewed 8 November 2016

I'm a local small business owner. This is my second stay at this location. I came back for the convenience and reliable cleanliness. Very nice, friendly staff. I'll certainly be a regular here when I need a place to stay.

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Helpful?
Thank Bubba P
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hi Bubba P, Thank you for staying with us and sharing your experience. You are a valued guest and it is our pleasure to provide you with a clean comfortable room while you enjoy your time in Rockville. I will make sure to share your comments with our staff. We look forward to seeing you on your next trip to...

Baltimore
Reviewed 27 October 2016

The front desk staff was very friendly and professional. When I entered the lobby to check in, I overheard them trying to resolve a guest's issue. They were exhausting all possibilities to make sure the guest was happy. The property is undergoing renovations and they have done a great job with the rooms, but the grounds and exteriors of buildings...

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Helpful?
Thank Olynn99
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Olynn99, Thank you for providing feedback on your recent stay with us. We want to provide a clean, well maintained hotel with great service. Thank you for your comments about our front desk staff. As you could see we are working to make improvements to the exterior of the hotel. It was nice of you to point out our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof PLUS+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Region: United States > Maryland > Rockville
Price Range: ₹ 4,965 - ₹ 8,521 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Washington DC-Rockville 2.5*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Washington DC-Rockville staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Washington DC-Rockville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front side”
 of 5 bubbles knwill510, 3 Dec 2016 | Read review
“Request a room closer to the office. If near the office, the front desk staff can actually witness what is going on.”
 of 5 bubbles Olynn99, 27 Oct 2016 | Read review
“Ask for Premium Rooms”
 of 5 bubbles 870assemm, 22 Aug 2016 | Read review
“The place is overall very quiet, surrounded by trees. As a medical tourist, I was given a ground floor room with handicap parking.”
 of 5 bubbles skiffb2016, 18 Jul 2016 | Read review
“Lower level king rooms are nice and come with a refrigerator.”
 of 5 bubbles scooie, 3 Jun 2016 | Read review
5 of 5