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Best Western Plus Rockville Hotel & Suites

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Traveller (100)
Room & Suite (50)
Dining (11)
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Overview
  • Excellent40%
  • Very good31%
  • Average17%
  • Poor6%
  • Terrible6%
Travellers talk about
“potatoes”(46 reviews)
“waffles”(60 reviews)
“shuttle service”(57 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Rockville Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Rockville Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,029)
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Traveller rating
387
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All reviewspotatoeswafflesshuttle servicefree shuttlefree breakfasthot breakfastmetro stationdc areathe breakfast areahotel shuttleoutdoor poolfront desk staffvisiting familyplenty of parkingking bedfitness roombusiness center
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1 - 5 of 995 reviews
Reviewed 1 week ago via mobile

Breakfast definitely needs more variety on hot items same choices get old quick if it's an extended stay...staff was OK nothing over the top....room was dated and shows its age hotel in need of renovation to stay on par with other newly renovated Best Westerns...I...More

Thank Sean O
Response from HNegash, General Manager at Best Western Plus Rockville Hotel & SuitesResponded 3 days ago

Thank you for staying with us. We appreciate the feedback. We will continue to renovate and upgrade to exceed your expectations. Please stay with us again.

Hotel's Favourite
Reviewed 2 May 2018

We arrived pretty frazzled from the crazy DC traffic( probably as bad if not the worst I have seen in the USA). We were pleasantly greeted by a good receptionist and found our rooms to be clean and tidy. They offered to enroll us in...More

Thank woosailor
Response from HNegash, General Manager at Best Western Plus Rockville Hotel & SuitesResponded 4 May 2018

Thank you for staying with us. We work very hard to provide a home away from home environment for our guests. We are glad that you had a great stay with us. We look forward to welcoming you again.

Reviewed 1 week ago via mobile

To the management, It made me disappointed when check in with group but no help from hotel to take care of heavy luggage. The carpet in room is not dry and bad smell that make me sore throat. Braekfast run out of apple and available...More

Thank GOPATEL2014
Response from HNegash, General Manager at Best Western Plus Rockville Hotel & SuitesResponded 1 week ago

Thank you for staying with us. We appreciate the feedback. You mentioned that you were with a group. When groups request Baggage handling, they would give us arrival / departure times for the baggage handling. We would schedule staff members to handle that. Unfortunately, we...More

Reviewed 2 weeks ago

Looked nice in the pictures, was so much outdated, not to say the smell in the lobby was horrible, dirty. The bathroom was disgusting we had hair on the bathroom door, mold on the ceiling, this could go on and on and on....even the refrigerator...More

Thank Philippe L
Response from HNegash, General Manager at Best Western Plus Rockville Hotel & SuitesResponded 1 week ago

Thank you for the review. As a follow-up, we tried a search in our system to locate the room you stayed in, unfortunately nothing came up in your name. Regardless, we apologize if we did not exceed your expectations. Our rooms and hallways have recently...More

Reviewed 4 weeks ago

From the perspective of a 14 year old... Recently went on a DC trip with my school we stayed at this hotel. The rooms were not as high quality as some. It is just a place to sleep. The beds were very comfortable other than...More

Thank KidAdvisor1
Response from HNegash, General Manager at Best Western Plus Rockville Hotel & SuitesResponded 3 weeks ago

Thank you so much for staying with us. We particularly appreciate the detailed feedback. Thank you for telling us what you liked about your stay and how we can improve. Please know that we are using your feedback to provide superior care to all our...More

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Most Booked Properties in Rockville
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Breakfast included
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 99 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Rockville
#5 Family Hotel in Rockville
#5 Business Hotel in Rockville
#6 Romantic Hotel in Rockville
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 99 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Rockville
#5 Family Hotel in Rockville
#5 Business Hotel in Rockville
#6 Romantic Hotel in Rockville
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (100)
Room & Suite (50)
Dining (11)
Pool & Beach (3)
Business Centre & Event Rooms (11)
Questions & Answers
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Hailemariam N
19 September 2017|
AnswerShow all 8 answers
Response from BellaJae K | Reviewed this property |
Yes for all 3. Parking was safe considering we had tools. Breakfast was awesome. Internet is strong for business use. Highly recommend
0
Votes
Hailemariam N
19 September 2017|
AnswerShow all 2 answers
Response from Hailemariam N |
From cherry tree blossom viewing and the National Symphony Orchestra to baseball and bike riding, you won't get bored visiting the Washington, DC area. Thanks to our hotel near the National Cathedral, Montgomery College, and... More
0
Votes
Laura V
30 August 2017|
AnswerShow all 11 answers
Response from slaroche05 | Reviewed this property |
Didn't see any bedbuds but I will never stay at this hotel again, even after my favorable review. The second time I stayed there I was mistakenly checked out of my room without me knowing and a women walked into my room when... More
1
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Room Tips
""Elevators are fast so the floor you stay on doesn't matter" "Try to get a room..."
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"make sure the room's heating system works."
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"Get a room on the OUTSIDE - the others overlook and Atrium, that has conferences - While not TOO late, I am..."
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"Another Hotel."
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