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Quality Suites

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176 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Washington DC, District of Columbia
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 June 2015

Stayed there for business for many weekdays. Always stayed in one bed room. Pros: 1. Big spacious rooms with fridge, microwave and sink. 2. Decent WIFI speed. 3. Surrounded by trees and don't need to go through lobby. You can walk open the door and you are outside. For people worried about security, this is a safe neighborhood. 4. Restaurant... More 

Thank James_Bond_Not_Not_7
David M, General Manager at Quality Suites, responded to this review

Dear James Bond Not Thank you for sharing your comments on Trip Advisor. I loved reading your review and appreciate you clear and unbiased opinion of the property. We do periodically apply Length of Stay requirements during our busy season, which may have been in effect at the time of this booking. We appreciate all guests, especially those such as... More 

Mooresville, North Carolina
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 June 2015

We came to the DC area first weekend in May for the 39.3 mile Avon Breast Cancer Walk. This trip was our first trip totally dependent on public transportation and it took a lot of getting used to. We had planned to stay at the hotel in Bethesda where the rest of our team was staying Thursday through Monday but... More 

5 Thank David D
David M, General Manager at Quality Suites, responded to this review

Dear David D Thank You for sharing your comments on Trip Advisor ! It sounds as if you were in a real bind and that Lorraine was able to address all of your questions and concerns.I do appreciate her genuine caring attitude and especially appreciate when she is able to help gusts such as yourself . As you mentioned, our... More 

1 review
Reviewed 31 May 2015

I reserved a King Suite with a living room and kitchen for Memorial Day weekend for 2 adults and 1 child. The only reason I booked this hotel was due to the availability of a King bed. When we arrived, 6:30pm, we were given a standard room with a Queen bed. I showed the staff my reservation confirmation with all... More 

Thank Amber D
David M, General Manager at Quality Suites, responded to this review

Please accept my apologies regarding your recent stay with us. I appreciate your comments and would like to have the chance to speak with you at your earliest convenience. It is my hope that we have the privilege of having you be our guest in the future so that we may address your concerns and that we will have the... More 

Pittsburgh, Pennsylvania
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 May 2015 via mobile

We were only there one night to see a concert nearby. The hotel is about on the old side. It was remodeled a number of years ago now but has been nicely maintained. The bathroom area was okay, again older feeling but maintained. For the $100 price point it had large rooms to stretch and was clean, comfortable and spacious.... More 

Thank VespaRider1
David M, General Manager at Quality Suites, responded to this review

Dear Vespa Rider Thank You for posting your review on Trip Adviser. We do appreciate all comments and will certainly take yours constructively. We do embrace cultural diversity, and will share your comments with our team as a training tool. I am glad that your overall stay was pleasant and look forward to being our guest in the future. David... More 

Pittsburgh, Pennsylvania
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 May 2015

We stayed two nights and pretty much everything was awful. Checking in took for ever - there was a wedding party that had a bunch of rooms reserved that were not ready and while they argued back and forth with the single staff member, the rest of waited and waited. When we got the room it was dingy and tired.... More 

Thank Jay59inPgh
David M, General Manager at Quality Suites, responded to this review

Dear Jay59inPgh Please accept my sincere apologies for the negative experience you had while staying with us at the Quality Suites Rockville. Please contact me at your earliest convenience regarding your observations. I would appreciate the opportunity of speaking with you, and discuss how we might address your concerns in a positive light. Thank You for being our guest and... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 May 2015

The Quality Suites Hotel is a nice facility situated on beautiful grounds. But the rooms need a complete overhaul. You can feel the wires running across the floor under the cheap carpeting. Some of the furniture was damaged. But, the price was a bargain! (Under $100/night.) If they remodeled the rooms, they could easily charge double the rate. They have... More 

Thank Barry P
David M, General Manager at Quality Suites, responded to this review

Dear Barry P Thank you for taking time to review our hotel. We respect all guests comments and use them as a barometer on how well we are satisfying our guests. This tool is especially helpful when evaluating future projects. I am grateful that you did enjoy your stay and appreciated the value that the Quality Suites Rockville Represents. Feel... More 

Warfordsburg, Pennsylvania
Level Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 15 May 2015

I have to say, I've never encountered staff so genuinely friendly and eager to help. I was greeted with 'welcome home', and it never felt smarmy or fake. The room was huge - a living room, double beds, bathroom. The only complaint was the outside light bled through the edges of the curtains all night. It made me keep thinking... More 

Thank GreenDragon9
David M, General Manager at Quality Suites, responded to this review

Dear Green Dragon 9 Thank You for posting your review on Trip Adviser. I appreciate your comments regarding our outstanding staff, and will be certain to share your comments with my team members. We look forward to having the opportunity to serve you again in the future ! Dave More 

1 review
Reviewed 15 May 2015 via mobile

Hotel was not clean at all beyond the surface level...towels had pubic hair, comforter has stains, there was hair and stains in tub/sink/bed, and I got was seems to be flea bites on my ankles every night. Also, shuttle service was inconsistent and unreliable.

Thank pumpkin1913
David M, General Manager at Quality Suites, responded to this review

Dear pumpkin1913 I'm sorry to hear of your experience and would appreciate you giving me a call at your convenience. The observations that you made are clearly not up to the level of cleanliness that we pride ourselves on, and would welcome the opportunity for you to give us another try. Please call me at 30-590-9880 ext 2222 so that... More 

Kingston, Jamaica
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 May 2015

This was one of the better Quality Inns I stayed at. I got a suite with a living section and a kitchen - which I didn't expect. I only stayed one night and went to court the next morning. The trial took longer than expected so I called and they assured me it would be ok to check out after... More 

Thank Sam B
David M, General Manager at Quality Suites, responded to this review

Dear Sam B Thank You for your review on Trip Adviser. We appreciate when guests have a positive experience and share with the public. We look forward to having the opportunity to serve you again in the future, and please share your experience with family and friends. Dave More 

1 review
Reviewed 1 May 2015 via mobile

Awsome!!!! Highly recommended!!!! Couldn't ask for more fun and super!!! Friendly staff. They go to great lengths to make your stay comfortable and enjoyable!!!!!! A special thank you to Phillip!!!! You truly went above and beyond

Thank Laura M
David M, General Manager at Quality Suites, responded to this review

Dear Laura M Thank You for your glowing review of the Quality Suites Rockville. I will be sure to share your comments with my team who will appreciate your kind words. We look forward to having the opportunity to serve you again the next time you are in the Rockville area. Should you have any questions or comments, please do... More 

85 photos of this hotel

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All Traveller Photos (52)
Room/Suite (23)
Hotel & Grounds (7)
Dining (1)
Bathroom (3)
Other (18)

Management photos: Courtesy of the property manager

All Management Photos (33)
Room/Suite (15)
Hotel & Grounds (9)
Business Centre/Function Rooms (2)
Dining (4)
Pool/Beach Area (1)
Other (2)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Quality Suites

Address: 1380 Piccard Dr, Rockville, MD 20850 (Formerly Chase Suite Hotel Rockville)
Region: United States > Maryland > Rockville
Price Range: ₹ 5,403 - ₹ 20,450 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Suites 3*
Number of rooms: 219
Reservation Options:
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Also Known As:
Chase Suite Rockville
Hotel Style:
#5 Business Hotel in Rockville
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Questions & Answers

Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not A Clean Hotel”
 of 5 bubbles Z5013TXjamesm, 8 Feb 2016 | Read review
“chose a room in a different hotel”
 of 5 bubbles traveller1407, 11 Nov 2015 | Read review
“Ask not to stay in rooms near I-270. Ask for an updated room. Not all have been renovated.”
 of 5 bubbles KellyB289, 4 Sep 2015 | Read review
“Accessibility to hospital, landmarks, good restaurants. Room are quiet and clean.”
 of 5 bubbles 439anasilviag, 2 Sep 2015 | Read review
“Amazing deals and service; perfect for business and/or personal use!”
 of 5 bubbles michellee966, 18 Aug 2015 | Read review
5 of 5
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