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Got locked out. Our key cards did not work. Nobody is on site after 8PM. Called 4 numbers twice each and sent 2 emails. It has been over and hour and nobody on the emergency line has called back. We may be sleeping in the...More
We stayed for a long weekend--our first trip to Deep Creek Lake. The facility was lovely, the room was great. The one downside was the staff, which was not very welcoming. I almost felt like we were intruding on their private conversations behind the desk....More
Response from LoriPropertyManager, Public Relations Manager at Suites at Silver TreeResponded 5 weeks ago
Thank you so much for your thoughtful review; we always appreciate guest feedback and will use your comments to try and continue to grow and improve our service.
I apologize that our staff was not welcoming and accommodating to you during your stay. That...More
We loved our stay. Great room for large family group and friends. Loved the fireplace in the lobby and minutes to the slopes. Will definitely return. Kitchen in our loft suite was handy and we were able to eat breakfast in the room and hit...More
We had a very nice stay here. The room was clean, well-appointed, and spacious. It included a kitchenette with a full size refrigerator, microwave, and plenty of plates, cups, and utensils. We had a gas fireplace in the "living area" which was very cozy. The...More
Response from LoriPropertyManager, Public Relations Manager at Suites at Silver TreeResponded 23 February 2017
Thank you for the review! The lake views at the Suites certainly are astounding and we are glad you were able to enjoy them. We hope to see you again soon!
My husband and I stayed here for our anniversary a few weeks ago for the first time! We will definitely go back! The place was beautifully decorated for Christmas and spotlessly clean which is of utmost importance to me! We had a wonderful view of...More
US$ 174 - US$ 299 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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