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The staff was polite to me but complained to me about another guest needing assistance which delayed my checking in. The room smelled like cigarettes even though it was supposed to be non-smoking. Road noise was loud from my room. Beds comfortable. Wi-fi intermittent.More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 16 September 2015
Thank you so much for your review of our hotel. I am pleased to hear that you found the reception staff polite and beds were comfortable. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to...More
The room was fine and the facilities, were OK. Parking a bit tight. My main complaint is that the managements' response to their WIFI being down for our enrire stay was to pass the buck and blame Comcast. OK, I get it, technology can be...More
1 Thank dtopNewJersey
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 2 September 2015
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room and our facilities.
However, we’re sorry we fell below your expectation regarding the internet...More
We were attending a family wedding near by and had 2 rooms. The check in was quick and the staff was very accommodating. We had requested 2 rooms adjoining but when we checked in none were available so they gave us a little discount on...More
we had two rooms for 3 nights and couldn't wait to get back on the road. Our rooms were very dated, the windows and doors were filthy. The rooms were so dusty you could write your name anywhere. Had to have linens changed in both...More
2 Thank tglass503
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 30 July 2015
Thank you for taking the time to share your thoughts and concerns regarding our hotel. I sincerely apologize if our housekeeping services fell below your expectations and if this may have caused you any inconvenience. Your comments are very important to us as...More
Stayed here while attending a nearby wedding. Only one elevator in the building made for some long waits. Breakfast was fantastic- one of the best I've had at this type of hotel. The cinnamon rolls were amazing! The wi-fi was very slow and spotty. Also,...More
3 Thank Erin C
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 19 June 2015
Dear Erin C,
Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to read that the breakfast selection is...More
US$ 109 - US$ 201 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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