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We stayed at this hotel for a night in July and really enjoyed it. We stayed in a suite and the room was really large, clean and modern. The staff at the front desk were really helpful and the breakfast was certainly good enough. If...More
Great hotel for the price and rating. Hotel and room were clean, and the staff were friendly and helpful. Highly recommend and nice location. The only drawback is all the construction trucks parked on the property.
Being a priority rewards member, my room was upgraded to a suite. I got to the room and it was not a suite. I tried to call downstairs, but the phone wasn't working, so I had to call the front desk from my cellphone. We...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 2 November 2016
Thank you for taking the time to express your thoughts and concerns. We are pleased you liked the friendliness of our staff. On the other hand, we are very sorry for the experience you had with the quality and cleanliness of the room...More
First Time at this Hotel! People very nice. Room was accommodating but Desk leg wobbled, Traffic was more nosier then being next to an Airport, WiFi was terrible! Only worked in Lobby, not Room.Breakfast was fine! Hotel needs some updates.More
1 Thank william r
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 29 September 2016
Dear william r,
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. I am glad to read that you were satisfied with the room received and breakfast selection...More
We booked the room thru priceline because it was said to have a hot tub, hasn't been one there for 3 years.staff is nice room is comfy but management treats third party guests poorly,my daughter has Autism we walked on egg shells for 4 days😢...More
2 Thank Shell H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 6 September 2016
Dear Shell H,
Thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay due to the level of service you received, specially from the housekeeping department. I have...More