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We booked the Executive King Suite as we wanted to treat ourselves to a special weekend. Upon our arrival (around 8:30 p.m.) there was no one at the front desk. She was actually sitting in a room to the side of the counter looking like...More
Date of stay: September 2018
1 Thank kljohson67
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 2 October 2018
We are determined to provide Fresh, Practical, and Efficient accommodations for Simple, Smart Travel. I'm sorry we weren't able to achieve that this time because of issues with service, cleanliness, maintenance, and noise during your stay. This is certainly not the usual here,...More
We arrived to check in and there was no one at the front desk. After calling and waiting someone came who was not exactly warm and welcoming. Kept telling us how behind they were on this day. We got our room keys and when trying...More
Date of stay: July 2018
Thank May D
Response from expressne, Front Office Manager at Holiday Inn Express Hotel & Suites North EastResponded 19 July 2018
Dear May D,
Thank you for the review of our hotel. I would like to sincerely apologize for the inconveniences you incurred during your stay with us. As a family owned and operated business, we have built a reputation for being one of the most...More
The rooms were clean, the beds were comfortable, and there was plenty of room to put stuff. You would not be tempted to steal the towels - they were stringy and thin but plenty of them. Climate control worked well. The desk clerks were pleasant....More
Well it was an ok place to stay but the staff on the evening shift was very rude. My wife called down and asked for salt to make salt water to clean the site of her wisdom tooth that just got pulled. Anyway they told...More
Friendly staff, ok rooms, clean and comfortable. Convenient to i-95 , perfect resting spot for us. Good free breakfast too. The corner rooms are larger and have 2 windows. Fresh bed sheets and towels. Elevators could be improved.
The Holiday Inn Express & Suites, North East, MD is located on the north end of town only 1/2 mile from Interstate 95. Positioned in the heart of the North Eastern Maryland, our award-winning hotel offers 71 …Moreover sized rooms including 22 suites. With focus on both the business & leisure traveler, we offer amenities for everyone. Our hotel offers and outdoor heated pool with whirlpool, fitness facility, 24 HR business center, microwaves, refrigerators and the Complimentary Express Start breakfast with hot items. We are an ideal location to hold your seminars, meetings or just an overnight trip to visit our quaint town of North East. The town streets are lined with antique and novelty shoppes. Enjoy golf, hiking or boating nearby. Relax in our beautifully decorated king and queen suites. When your day is complete relax in our Grand Room or prepare for an excellent dining experience in one of the nearby restaurants. Only 2 miles from the North East Historic District, you can enjoy many local eateries such as Woodys Crab House, Steak and Main & many other restaurants. along with museums, galleries and antique shops. Within 10 minutes of the town of Elkton and many chain restaurants. Our friendly, professional staff will welcome you and provide exceptional service during your visit. Let us accommodate you and remember Kids Stay Free. Play hard and Stay Smart with the Holiday Inn Express & Suites, North East, MD. Less
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