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Hilton Baltimore BWI Airport

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Hilton Baltimore BWI Airport
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756 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Baltimore BWI Airport
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Showing 746: English reviews
Reviewed 4 weeks ago via mobile

I've raved about this place many times because the staff in the executive lounge is so special. Unfortunately, I find the front desk/management team very inflexible. To me that says "take it or leave it". I tried to respond to a survey with a complaint about the way I was treated & received a "snarky" response with quotation marks around...

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Helpful?
Thank McBeachy0
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for your feedback and I am sorry to hear you did not get the same level of service as you had I the past. We did have to change our policy on parking due to events we have during the period you stayed at the hotel. We have tried to be flexible as it is a new policy...

Chambersburg, Pennsylvania
Reviewed 4 weeks ago via mobile

This Hilton experience was as good as others - a bottle of water in your room is a nice touch, and complimentary wi-if is great. Yes I am a Hilton Honors member! The hotel is very nice, with a great bar and restaurant. Our room was clean and comfortable. Everyone with whom we interacted was professional and friendly. We parked...

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Helpful?
Thank marjmo2311
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for spending time with us and we are glad to hear you enjoyed your visit. We hope you will come and visit us again in the future.

Burlingame, California
Reviewed 4 weeks ago

I like to be able to open my window for fresh air, which I could NOT do at this hotel☹️ However, the gym was excellent. The breakfast in the Exeecutive Lounge was terrible, so it would be nice to be able to eat in the restaurant downstairs.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ffrench66
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for your feedback I am surprised to hear about your window as most of our windows do open, we just limit how much they open for safety reasons. We hope you will give us another try when you return to the area.

Jupiter, Florida
Reviewed 4 weeks ago

I am a Hilton Diamond Member and have been traveling with the chain for years. The rooms are clean and nice, and the area is convenient to the airport and major highways. The reason for the poor review is the horrendous front desk at night that I experienced in January 2017. I was exhausted when I arrived and being a...

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Helpful?
Thank Jon R
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Jon, Thank you for sharing your experience and I am disappointed to hear about your interaction with our staff. While this is not the type of experience I want any customer to experience, this will be used to discuss with our team so that we can improve the experience of all our guests.

Williamsburg
Reviewed 4 weeks ago

Very average to poor experience. As an HHonors member I expect more, especially when staying at a Hilton hotel. The mattress was hard, toilet was trapped behind the door and they declined my credit card after they had already charged it for the prepaid room (they didn't give me this explanation, I had to figure it out thru multiple calls).

Review collected in partnership with Hilton Hotels & Resorts
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1Thank tamarasF6209IH
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

We appreciate your feedback and we are sorry to hear you were not totally satisfied. We will review your feedback and use it when training our team.

Charlotte, North Carolina
Reviewed 4 weeks ago

This was a business trip. The hotel staff was very accommodating and met all the needs at check-in and throughout my stay. The food was delicious and there was a great variety. I had lunch at the bar on the day I arrived. I received great service even thought the bar food service closed at 2:30 and it was 2:15....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gale W
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

We appreciate the feedback and it was nice to hear about your positive experience. Please come and visit us again when your travel bring you to our area.

Detroit
Reviewed 16 January 2017

I stayed at this hotel for a a business meeting. It has very nice décor and is nicely set up for business travel with wifi printing ability from laptop and cell phone. Unfortunately, the plugs were loose in the room and the only trash can in the room was in the bathroom. The iron was old and housekeeping was not...

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Helpful?
Thank JollyTravelerDetroit
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for you response and for your feedback. We would like to address the issues you brought up but it has hard to figure out your room based on your feedback. If you could share more information please contact me at Paul.Addalia2@hilton.com

Washington DC, District of Columbia
Reviewed 12 January 2017 via mobile

Excellent business meetings this week at Hilton BWI at 1739 W Nursery Rd, Linthicum Heights, MD!   The location is great, just inside the BWI corridor.  Parking is ample and free, the lobby and lobby restaurant are both very spacious.  The meeting space, down an entire wing of the building, it very large, can accommodate just about any size of...

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Helpful?
Thank William_Shank
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for your response and we are glad to hear about your good experience with our property. We hope you and your group will visit us again soon.

Reading, PA, United States
Reviewed 10 January 2017

Helpful staff, friendly service. Executive lounge food was very good and staff service excellent. I would highly recommend staying at this hotel for flights or business. I really appreciated the Executive Lounge staff allowing me to invite my traveling companions to the lounge.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank H8603MBjohnm
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for choosing the Hilton BWI and we are glad you enjoyed your visit. We hope we will see you again when traveling out of BWI.

Reading, Pennsylvania
Reviewed 10 January 2017

The hotel was everything we needed to start our trip. It was clean, quiet upstairs, nice bar and lounge area. Our travel group used the executive lounge which had a nice snack selection and comfortable seating. I will be flying out of BWI in the future and will stay here again without reservation.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tracy S
Paddalia, General Manager at Hilton Baltimore BWI Airport, responded to this review

Thank you for choosing the Hilton BWI and we are glad you enjoyed your visit. We hope we will see you again when traveling out of BWI.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
acqua restaurant
acqua restaurant
Cuisines: American, Bar, Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Baltimore BWI Airport Hotel is located less than 1 mile from the Baltimore/Washington International Airport (BWI) and is within driving distance to Baltimore's Inner Harbor, Annapolis, and Washington, DC. Whether traveling to Maryland on business or pleasure, the Hilton Baltimore/BWI Airport Hotel guests enjoy features such as an indoor swimming pool, state-of-the-art fitness center, coffee bar, wireless high speed internet access and a three meal signature restaurant. Come experience what the Hilton has to offer. ... more   less 

Additional Information about Hilton Baltimore BWI Airport

Address: 1739 W Nursery Rd, Linthicum Heights, MD 21090-2906
Region: United States > Maryland > Linthicum Heights
Price Range: ₹ 7,124 - ₹ 12,837 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Baltimore BWI Airport 3.5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Hotels.com and Priceline so you can book your Hilton Baltimore BWI Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Baltimore Bwi Airport Hotel Linthicum
Hilton Hotel Linthicum
Baltimore Bwi Airport Hilton
Hilton Linthicum Heights
Linthicum Heights Hilton
Hotel Style:
#2 Green Hotel in Linthicum Heights
#16 Romantic Hotel in Linthicum Heights
#16 Business Hotel in Linthicum Heights
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Baltimore BWI Airport staff and other travellers.
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Questions? Get answers from Hilton Baltimore BWI Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“worth staying on the Executive floor..”
 of 5 bubbles Cupajo16, 13 Feb 2017 | Read review
“Careful with the online booking service, front desk does not like it”
 of 5 bubbles jonr955, 21 Jan 2017 | Read review
“Odd numbered rooms face the street - numbers in the mid range of the numbering system (e.g. Room 521 or 621) are closest to the elevator.”
  • Tub - Needs maintenance - moldy grout and chipped.
  • View from door into room
  • Clean bathroom.
  • View of room from desk chair.
  • Good workspace - well lit and comfortable
 of 5 bubbles Cincybearcatfan, 17 Nov 2016 | Read review
“Try to get a corner room as they are much larger.”
 of 5 bubbles efembe, 10 Nov 2016 | Read review
“Don't stay here unless you have a room with an uparmored door and a guard”
 of 5 bubbles Cpucc001, 13 Sep 2016 | Read review
5 of 5