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Aloft BWI Baltimore Washington International Airport

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Aloft BWI Baltimore Washington International Airport
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93 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft BWI Baltimore Washington International Airport
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Showing 92: English reviews
New York City, New York
Reviewed 4 weeks ago

1) You will need to take the hotel shuttle to get to the hotel, from the train station or the airport. It is NOT walking distance. The SPG website/app says it is walking distance. I think they are referring to the distance from the train platform to the sidewalk where the shuttle bus picks you up. The shuttle bus is...

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Helpful?
Thank TimRNYC
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello TimRNYC, Thank you for recently choosing to stay with us. We appreciate you sharing your experience. We will use your comments to ensure more consistency and address the service and product deficiencies you experienced. We hope you will give us another opportunity in the future to provide a better experience.

Charlotte, North Carolina
Reviewed 4 weeks ago

I've stayed in many Aloft properties and would say this one was on par. The van from the airport was timely. The check-in was fast and friendly and my room was nice. My refrigerator was inoperative on check-in and they immediately brought me a replacement. The gym was nice and the equipment worked well. The free breakfast sandwich in the...

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Helpful?
Thank JetBlueDriver
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello JetBlueDriver, Thank you for recently choosing to stay with us. I’m glad to hear you enjoyed our hot breakfast and we were able to make your stay with us a good experience. It was a pleasure hosting you and we look forward to seeing you on future trips back to the area.

Fairfax, Virginia
Reviewed 4 weeks ago via mobile

An okay hotel, especially for an overnight before an early flight. Typical Aloft which I like but a couple of issues. One minor one major. Minor issue is that the front desk wasn't staffed a couple times when I went there. Major issue is that I stayed for one night using points but got charged for a two night stay...

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Helpful?
Thank REDSOXRULE
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello REDSOXRULE, Thank you for recently choosing to stay with us and for taking the time to share your feedback. I apologize for the experience you had with your credit card and I want to reassure you that I will examine and address any missteps that occurred. Please contact me directly to you address your concerns in detail. We hope...

Dover, Delaware
Reviewed 4 weeks ago via mobile

I filled the survey sent by SPG after my stay. I did not hear from them for two months. That tells you nobody cares. So I decided to post these pictures. From outside,this hotel looks OK. It was designed as a chic modern hotel and it is much newer than the nearby Marriott. But because of management,the Marriott is ten...

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Helpful?
Thank callmegt
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello Callmegt, We appreciate you for recently choosing to stay with us and taking the time to share your feedback. I apologize that your overall experience fell short of expectation. We will use your feedback to help us improve. We are also in the process of renovating the property which will help address some of your concerns. Please reach out...

Falls Church, Virginia
Reviewed 4 weeks ago via mobile

I frequently stay at hotels from high end to work convenience and always review based on context. And in the context of needing a clean place close to BWI, Aloft was awful. Generally unclean and poorly managed property that needs maintenance or at least some refreshing. I could go on about only the hygiene of our room from surface dust,...

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Helpful?
Thank RichL06
Dion H, Asssitant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello RichL06, Thank you for recently choosing to stay with us. We appreciate you sharing your experience. We will use your comments to ensure more consistency and address the product and cleanliness deficiencies you experienced. We hope you will give us another opportunity in the future to provide a better experience.

Powhatan, Virginia
Reviewed 4 weeks ago

I had a great experience and Jamal the guy who checked me in was very helpful throughout my stay here, he is very sweet guy. My wife got lost and he helped her get here. Highly recommended, staff was very nice and all had a smile.

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Helpful?
Thank ladikae28
Dion H, Assistant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello ladikae28, We appreciate you choosing to stay with us at the Aloft (BWI) and sharing your experience. Our goal is to deliver positive uncomplicated experiences and it’s great to see Jamal and my team succeeded with your stay. We look forward to seeing you again on your future trips to the BWI area.

Reviewed 11 January 2017 via mobile

Jamal Thomas rocks I have these best respect nice device frinly nice guy I back to this hotel nice people clean ***** 5 stat device see next time I am back to bwi international AIRPORT thanks you aloft I am back soon

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Helpful?
Thank 1149928ch
Jason D, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

1149928ch, Thank you for staying with us at the Aloft BWI. I am elated to hear that you enjoyed your time with us and that you will be returning. Jamal is definitely a very special member of our team, and we will let him know what you said in regards to his service. Again, thank you for being our guest....

New York
Reviewed 7 January 2017

We were taking a drive south and stopped here because it got late and we were tired. It's located right near the airport so there were tons of hotels to choose from. We just looked online and it was one with a vacancy so we pulled up and checked in. The rate was good so no complaints about price. Usually...

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Helpful?
Thank JAYEYEDEE
Dion H, Asssitant General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review

Hello JAYEYEDEE, Thank you for taking the time to express your concerns regarding your recent stay. Please know we appreciate your feed back about our hotel. Our guests' feedback is extremely important to us and we value all comments as we continue to make improvements to the property and our service culture. We hope you will give us another try...

Baltimore, Maryland
Reviewed 2 January 2017

We just left the BWI Aloft Hotel for an overnight's rest from a New Years party because we could not drive another hour. Pulling into the lot at night, the building's exterior matched the gorgeous interior lobby and I couldn't wait to see my room. Kassim welcomed us with a huge genuine smile and and made the check in process...

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Helpful?
Thank Wayne G
Management response:

Hello Wayne G, What a pleasure to read your review of your recent stay with us! I am happy to hear that several staff members stood out and provide you with EXCEPTIONAL service. I will be sure to share your review with Jamal, Kassim, Tanera and with our entire staff. We look forward to hosting you whenever your travels bring...

Venice, Florida
Reviewed 27 December 2016

Called ahead for airport pick up. Said call when you get there, made me a bit apprehensive. No need to worry. She told us exactly where to go and they where there within 15 mins, just as promised. Check in was painless. The front desk attendant was wonderful. Courteous, explaining everything. Said if we like their shuttle would take us...

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Helpful?
Thank Suzi S
Management response:

Hello Suzi S, Thank you so much for taking the time out of your day to post a review regarding your experience at our property. We appreciate your feedback and look forward to welcoming you back should you return to the Baltimore area in the future.

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Near Aloft BWI Baltimore Washington International Airport

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
Official Description (provided by the hotel)
Aloft BWI Baltimore Washington International Airport is a fresh, fun, forward-thinking alternative to ordinary BWI Airport hotels. With a loft-inspired design a mere five minutes from BWI Airport, we offer vibrant boutique accommodations near the most compelling attractions in two major metropolitan areas. ... more   less 

Additional Information about Aloft BWI Baltimore Washington International Airport

Address: 1741 West Nursery Road, Linthicum Heights, MD 21090
Region: United States > Maryland > Linthicum Heights
Price Range: ₹ 6,318 - ₹ 11,425 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft BWI Baltimore Washington International Airport 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Aloft - Baltimore Washington International Airport Hotel Linthicum
Hotel Style:
#1 Green Hotel in Linthicum Heights
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Questions & Answers

Here's what travellers have asked, with answers from Aloft BWI Baltimore Washington International Airport staff and other travellers.
9 questions
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Hanover, New Hampshire
5 months ago
6 months ago
6 months ago
Denton, Maryland, United States
over a year ago

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Questions? Get answers from Aloft BWI Baltimore Washington International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My only suggestion would be to have a microwave in the room.”
 of 5 bubbles mydroid6868, 8 Feb 2017 | Read review
“Look at another hotel!”
  • Dirty laundry left in the hallway.
  • Would you walk barefoot on this floor?
  • Dirty wall next to the bed.
  • Dirty bedding and maid's cart blocking the hallway.
  • This is the place. Looks OK from outside but BEWARE!
  • Note cleaner grout on wall as opposed to floor.
  • Dirty walls
  • Filthy carpet leading to dirty tile and gross grout.
 of 5 bubbles CarryonBag78, 29 Jan 2017 | Read review
“Simple, modern amenities typical of Aloft Hotels.”
 of 5 bubbles ellephillips, 22 Jan 2017 | Read review
“Very quite in my room!!”
 of 5 bubbles ladikae28, 16 Jan 2017 | Read review
“If you get stuck on the first floor, ask to be far down the hall away from the lobby and bar.”
 of 5 bubbles 652rayq, 17 Nov 2016 | Read review
5 of 5