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Holiday Inn Express La Plata

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Traveller (12)
Room & Suite (8)
Pool & Beach (4)
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Overview
  • Excellent16%
  • Very good44%
  • Average16%
  • Poor8%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express La Plata
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express La Plata
Special Offer: Book Direct and Save
Hotel deals
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Reviews (97)
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All reviewsfront desk staffhotel is cleanwould stay here againcontinental breakfastaccommodationsrenovation
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1 - 5 of 96 reviews
Reviewed yesterday via mobile

Soon as I walked in I noticed a smell in the Lobby and dirty mats. They let me check in early. When I got to My room I checked my bed stains on the sheets. Then I noticed the floor had food on it. I...More

Thank hwaddell0
Response from donnat138, Guest Relations Manager at Holiday Inn Express La PlataResponded today

In response to this, first of all I must apologize for your stay and I have addressed any issues that you may have had.

Reviewed 18 October 2017

The staff is friendly, the surroundings are attractive, rooms are clean, breakfast was good but when you are traveling you need to be able to sleep. This didn't happen for us! Our room was at the front of the building so you could hear every...More

1  Thank Louise K
Response from donnat138, Guest Relations Manager at Holiday Inn Express La PlataResponded 19 October 2017

My apologies on the noise from the highway but there was construction on the roads in the wee hours of the morning beyond our control and unfortunately had contributed to your sleepless night. We are working to address the issues and know that they are...More

Reviewed 28 September 2017

OK, I understand not every IHG property can be great, but this was disappointing. The air conditioner in our room was broke. We were moved, with no problems, to a room where the carpets and sofa were cleaned and still wet. The room smelled heavily...More

1  Thank Charles N
Response from donnat138, Guest Relations Manager at Holiday Inn Express La PlataResponded 1 October 2017

My apologies on the issue with the air conditioner and will address all issues with the staff. I am sorry that this property did not live up to your expectations but rest assured we will do our best to make it a pleasant stay if...More

Reviewed 7 September 2017

We just stayed here one night before a bike ride in Indian Head. The location was great for this purpose! The front desk staff was friendly and check in easy. Our room was clean and clearly had been redone sometime recently. Bed was comfy, bathroom...More

Thank ahott2
Response from donnat138, Guest Relations Manager at Holiday Inn Express La PlataResponded 9 September 2017

Thank you so much for taking the time to respond. We appreciate your feedback and hope to see you soon if you are ever in the area. I am very happy that your stay was very pleasant and you were comfortable.

Reviewed 14 July 2017

Great location for recreation and rooms a good size. Downside is management response to challenges very poor and Customer service terrible. Had on full evening with no hot water and assistance nonexistent. No help nor allowance for inconvenience. Holiday Inn Customer service blames local manager,...More

Thank James F
Response from donnat138, Customer Service at Holiday Inn Express La PlataResponded 15 July 2017

Thank you for taking the time to respond to our survey. We must first apologize for any inconvenience that you may have experienced. While some things may be beyond our control, we do try to accommodate our guests and take care of any problems as...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Breakfast Available
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
US$ 109 - US$ 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 109 - US$ 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (8)
Pool & Beach (4)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Regina H
9 May 2016|
Answer
Response from Deanna S | Reviewed this property |
I dont know, but it def aint human friendly. The laplata best western is a much better hotel...the only pet friendly hotel I know of is in Waldorf called is LaQuinta.
0
Votes
Regina H
9 May 2016|
AnswerShow all 2 answers
Response from Jeff S | Reviewed this property |
Yes, thank God. I can't handle tobacco smoke.
0
Votes
Room Tips
"Ask for a room at the back of the building"
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"Be aware, if issues arise there is no help."
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"Choose one of the rear rooms away from the road if you want a quieter stay."
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"Choose another hotel!"
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