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Front desk was kind of rude and the room wasn't the cleanest. Other than that the beds were fine. Bring an extra pillow though. It's far enough away from the major DC area to be cheaper and their are some decent restaurants around. You get...More
We had an excellent service by the hostess Michelle. Rooms are confortable, clean and prices competitive. We dropped by without a reservation and the room had a problem with the A/C and she changed for another room whitout ant delay over some other issues with...More
This is a great hotel for the location, the amenities and the low price! I always receive the best service from Team member Michelle whenever I visit. She provides her undivided attention to ensure that her customers are well taken care of while multi tasking...More
Excellent customer service given by Michelle. Our reservations had been accidentally cancelled and she was more than accommodating. Hotels need more front desk personnel like her. She is truly one in a million. Thanks Michelle!More
Response from Robert W, General Manager at Red Roof Inn Washington DC - Columbia / Fort MeadeResponded 15 July 2016
I hope that your day is going well thus far. My name is Robert Whaley, and I am the floating general manager currently covering the Red Roof Inn, Jessup, Please let me first thank you for taking the time to complete a Trip...More
I've stayed at the RRI #187 in Jessup twice in the last two months; both were last minute reservations. Michelle, at the front desk, was most helpful in honoring my accommodation and was professional and polite when she was unable to meet my request.
Response from RRI187MGR, General Manager at Red Roof Inn Washington DC - Columbia / Fort MeadeResponded 1 July 2016
My name is Robert Whaley, and I am the floating general manager here at the Red Roof Inn located in Jessup, MD. I would like to thank you for the wonderful review of our Red Roof Inn and yes I too do agree...More