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Holiday Inn Columbia East - Jessup

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Holiday Inn Columbia East - Jessup
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166 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Chicago, Illinois
Level Contributor
119 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 week ago

Each year when i visit the University of Maryland Baltimore County I stay just up the road at the Holiday Inn Columbia East-Jessup. Is a a very nice facility with an excellent staff who treat you very well. They rooms are very nice and come with a great flat panel. The internet is okay but nothing terrific. I wish they... More 

Helpful?
Thank Bruce N
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

I've read complaints about the level of noise dating back to a few years now so it's obviously not something they place a huge priority on. They could seriously invest in some soft closing doors. The way the room doors slam is ridiculous and seems like an easy fix. After getting into bed, something kept scratching my foot. It was... More 

Helpful?
Thank SimplyTiff
IHGService, Guest Relations Manager at Holiday Inn Columbia East - Jessup, responded to this review

Dear SimplyTiff, Thank you for taking the time to post a review of our property during your recent stay. It is truly disheartening to know that the noise and cleanliness issues during your stay were a letdown. I have taken your feedback into serious account and this is shared with our management. We are confident that actions will be taken... More 

Richmond, Virginia
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

As we pulled up and looked at the outside of the hotel, we were leary about our decision. Once we walked inside, the hotel is very nice. Our rooms were nice, clean, and spacious. We also worked out during our stay and went to the outside pool. The front desk is very pleasant and the location is perfect as it... More 

Helpful?
Thank Trishap720
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 weeks ago via mobile

Have stayed here before always a nice hotel to stay clean bathrooms good beds good TVs and cable lots of parking staff's always been super friendly this time was my first time to get courtesy call to see how my day was very good hotel to stay at will stay again next time I'm in Jessup

Helpful?
Thank James L
Yoe, PA
Level Contributor
152 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 25 October 2016 via mobile

We stayed here for one night, it was probably the longest checkin ever in the hundreds of stays we've had. Only one front desk clerk had to get the manager to handle a disgruntled guest, which further held up check in. Our room was nice and we were upgraded however it was right outside the stairwell and you could hear... More 

Helpful?
Thank cuinthemoon
IHGService, Guest Relations Manager at Holiday Inn Columbia East - Jessup, responded to this review

Dear cuinthemoon, Thank you for your feedback regarding your stay at Holiday Inn Columbia Jessup. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room. However, we’re sorry we fell below your expectation regarding your check in experience, noise and sound proofing. We will address these... More 

Prince Frederick, Maryland
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 October 2016 via mobile

Manager Trayvon cancelled our prepaid reservation thru Hotwire and lied about the payment not going through. I arrived at midnight after a 12 hour flight to a rude desk clerk that basically laughed in my face as he turned me away. What they didn't know is according to TripAdvisor I am a senior reviewer now after thousands of views. So... More 

Helpful?
Thank Hierge
IHGService, Guest Relations Manager at Holiday Inn Columbia East - Jessup, responded to this review

Dear Hierge, Thank you for taking the time to tell us about your experience at our hotel and for choosing our property. Our hotel is committed to providing our guests with the highest quality services and facilities and I am sorry for the disappointments that you had with the staff and your reserved room. I would like to check into... More 

Level Contributor
3 reviews
Reviewed 10 October 2016 via mobile

Liked this hotel a lot, staff was very friendly and shuttle drivers were nice. Breakfast buffet was good. One con was no coffee ready in lobby early in the morning 6am hour. Overall we do recommend this place.

Helpful?
Thank Tracy H
Puerto Rico
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 October 2016

Needed a one night stay on our way from Washington to Philapelphia, and this hotel was perfect for that. I got an excellent rate on Hotwire and the hotel was super clean and great rooms. My only issue was the AC, because there is only auto control, so the AC kept turning off the entire night. This is a problem... More 

Helpful?
Thank Alfonso L
Upper Marlboro, Maryland
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2016 via mobile

The rooms here are pretty decent. Very clean rooms and hotel in general. Staff is great. Food is good. And lots of nearby places to eat. Depending on where you're coming from traffic may be an issue. I drove here so I did meet traffic but it wasn't as bad as I thought being it was during rush hour. That's... More 

Helpful?
Thank Jewel_A01
Savannah, Georgia
1 review
Reviewed 7 September 2016

We stayed at this hotel in June and when driving up north this past Summer. We loved the restaurant, the crab soup and salmon sandwiches! DELICIOUS! The modern feel was amazing and rooms were clean, quiet and we slept like babies!! We returned when we drove back through because we loved this hotel so much! The people that worked there... More 

Helpful?
Thank kristengraves35

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A four-time recipient of the prestigious TORCHBEARER AWARD and honored 17 times with the QUALITY EXCELLENCE AWARD, HOLIDAY INN COLUMBIA is a premier full-service Hotel located centrally in the Baltimore-Washington Corridor. Columbia Mall is 5 miles away, Arundel Mills is just 3 miles east. We are a central suburban hotel choice for the Baltimore Convention Center, National Aquarium, Camden Yards, Ravens Field and Science Center--just 10 non-stop miles away. Historic Savage Mill, Ellicott City, Elkridge, Laurel and Columbia are nearby. The Hotel serves the area's largest companies for lodging, conference and catering. Columbia Gateway Office Park is 2 miles west. Leisure guests enjoy the many shopping centers (including Snowden Square and the new Gateway Overlook) and cultural attractions. All rooms feature free high speed wireless Internet access, 2-line speakerphones, iHome ipod/mp3 clock-radios, upgraded amenities, coffeemaker and satellite TV. The combination of a location right in the middle of all regional activities and award-winning quality and service makes HOLIDAY INN COLUMBIA the right choice. ... more   less 

Additional Information about Holiday Inn Columbia East - Jessup

Address: 7900 Washington Boulevard, Jessup, MD 20794
Region: United States > Maryland > Jessup
Price Range: ₹ 5,689 - ₹ 10,762 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbia East - Jessup 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Holiday Inn Columbia Hotel Jessup
Columbia Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Columbia East - Jessup staff and other travellers.
1 question
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Newark, Delaware
over a year ago

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Questions? Get answers from Holiday Inn Columbia East - Jessup staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Down the hall away from the elevator in case they are completely full.”
 of 5 bubbles 356brucen, 22 Nov 2016 | Read review
“Don't stay here.”
 of 5 bubbles shanekiag2014, 2 Sep 2016 | Read review
“one elevaor for all floors and the hallways are long. If you need support services suggest closer rooms up to _18”
 of 5 bubbles msedna, 22 Aug 2016 | Read review
“Rooms on the west side of the Hotel are quieter.”
 of 5 bubbles 930clarencem, 20 Apr 2016 | Read review
“I was on 4th floor and it was very quiet.”
 of 5 bubbles C4402FCjosephs, 16 Apr 2016 | Read review
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