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Holiday Inn Express Baltimore - BWI Airport West

273 reviews
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Traveller (12)
Room & Suite (27)
Dining (8)
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Overview
  • Excellent49%
  • Very good36%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
“front desk”(47 reviews)
“free breakfast”(19 reviews)
“wide array”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (273)Write a Review
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Traveller rating
129
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24
15
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129
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24
15
5
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All reviewsfront deskfree breakfastwide arraydenny's attached to the hotellight railroom was cleanan early morning flightshuttle servicethe rental car returnbreakfast was excellentcomplimentary shuttleperfect hotelparking lothot breakfastdefinitely stay here againarundel mills mallbusiness trip
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151 - 155 of 270 reviews
Reviewed 1 October 2014

Kudos to Holiday Express Hanover, MD for having one of the friendliest staffs I have ever encountered. The care they put in this property is very apparent with the beautiful landscaping and extremely clean rooms and grounds. The hotel was very quiet and I slept...More

2  Thank SSgem
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 21 October 2014

Thank you for staying with us here at the Holiday Inn Express BWI-West. It is with great pleasure to be able to provide our guest with outstanding customer service. We're glad we were able to accommodate all of your lodging needs and we really appreciate...More

Reviewed 28 September 2014

A friendly greeting awaits you at this hotel the Staff were great. The room was very clean with free in room coffee and wifi. The hotel was very close to the local Mall for all sorts of dining options. Easy to find off the freeway...More

1  Thank Bowkerfamily
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 21 October 2014

Thank you for staying with here at the Holiday Inn Express BWI-West. We're glad you've had a great experience during your stay with us. It's pleasant to see that you've had the chance to visit some of our wonderful local attractions. We really appreciate you...More

Reviewed 26 September 2014 via mobile

Staff was friendly, even got up early to accommodate guests needing an early breakfast. Friday, it was 5:30 AM! Rooms were clean, and neat. Only negatives were older hotel elevators and slow internet.More

Thank 1911guy
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 1 October 2014

Thank you for choosing the Holiday Inn Express BWI-West. We're glad we were able to accommodate all of your lodging needs. Sorry you didn't have time to enjoy our delicious breakfast or our signature cinnamon rolls. We really apologize for the inconvenience of the elevators...More

Reviewed 23 September 2014

We spent one night at the Holiday Inn Express. We took the train from DC, shuttle bus to the airport and HI Express picked us up to take us to the hotel. The shuttle driver was the friendliest, nicest driver ever!! He told us how...More

1  Thank DBSTexas
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 1 October 2014

Thank you for staying with us here at the Holiday Inn Express BWI-West. We hope you enjoyed your time sightseeing in downtown Baltimore. It's a lot to see there such as the Inner Harbor, Aquarium, Museums, the new Horseshoe Casino, the different shops and restaurants,...More

Reviewed 22 September 2014

Stayed here for a wedding of a friend. The room was spacious and quite clean, fairly on par with what I expect from a decent hotel airport. The breakfast was pretty extensive. DO NOT MISS BREAKFAST, otherwise you will be stuck with Denny's, which was...More

1  Thank opalk
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 1 October 2014

Thank you for staying with us here at the Holiday Inn Express BWI-West. Glad to see you've enjoyed your stay with us. We hope you've had the chance to enjoy some of our famous signature cinnamon rolls from our breakfast bar as well. We really...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Tennis Court
Details
Price range
US$ 90 - US$ 152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 90 - US$ 152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (12)
Room & Suite (27)
Dining (8)
Pool & Beach (6)
Questions & Answers
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Brittney J
4 September 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
Our hotel is conveniently located 5 minutes from the Live Casino as well as Arundel Mills Mall. We have a free shuttle service that will take you anywhere within 5 miles of the hotel. We don't permit parties in our rooms but... More
0
Votes
Drew C
31 March 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
Dear Drew C, Unfortunately child care is not a service we provide at our hotel. If you would like assistance to find a place in the area, we would be glad to help. Thank you for your inquiry.
0
Votes
Kimberly H
20 February 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
The shuttle absolutely will provide you with service to the mall. It runs on demand and is secondary to the airport. Just let us know about 10 to 15 minutes before you want to go, and we will inform you on when the shuttle... More
0
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Room Tips
"Go across the road to another property that is actually MANAGED."
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"Plan ahead for the shuttle services provided. They can get really busy."
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"Low-number rooms closest to the laundry room. 24-hour Denny's attached to the high-number end on the..."
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"Room 307 hard bed"
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