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Holiday Inn Express Baltimore - BWI Airport West

Booking.comUS$ 125*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 146*
US$ 125*
Great Deal
US$ 146*
US$ 146*
US$ 126*
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Holiday Inn Express Baltimore - BWI Airport West
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259 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Baltimore - BWI Airport West
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Showing 256: English reviews
Cherry Hill, New Jersey
Reviewed 31 March 2015

HIE is a nice value hotel. It's clean. Everyone is nice. Free breakfast. But I really don't like their beds. My stay at BWI was no different. It's nice they have firm and soft pillows. But I find firm to be too firm and soft too soft. Next their beds are firm. Very firm. Extremely firm. I'm a side sleeper...

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Helpful?
Thank Thomas P
IHGCare, Guest Relations Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Thomas P, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness and breakfast. However, we’re sorry we fell below your expectation regarding the beds. We will look into this concern. I assure you that the feedback of our hotel will...

Orlando, Florida, United States
Reviewed 31 March 2015

nice clean hotel. pretty quiet. clean, with the normal holiday inn extras. with a nice warm breakfast with a little more than usual add ons. had the usual gym facilities. nice shuttle that will take you to the airport.

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Helpful?
Thank Jim S
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. It is always a pleasure to be able to accommodate all of your lodging needs. Our goal is to provide our guest with 100% guest satisfaction. Hope you've had the chance to enjoy some of our local attractions such as the Maryland Live Casino, Medevil Times, Arundel...

Reviewed 30 March 2015 via mobile

Stayed for 5 days for work and other than the fitness room shutdown for two days for new carpeting, all was well. Room was clean and the bed was comfortable. No bad smells or annoying disturbances. Would def stay there again.

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Helpful?
Thank Richard K
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We would like to apologize for the inconvenience you've experienced due to our fitness center upgrades to the carpet. We want to maintain a great appearance for our guest. We really appreciate you taking the time to give us your comments and feedback. Thanks again for choosing...

Rehoboth Beach, Delaware
Reviewed 28 March 2015

We use this hotel when we fly out of BWI. We can leave our car at the hotel and they take us to the airport. The staff is the best and the rooms are very comfortable. They offer a very nice breakfast with good choices. You can't go wrong with this hotel.

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Helpful?
Thank Rehobothrose
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you so much Rehobothrose! We really appreciate your wonderful comments and feedback on your experience here at our hotel. We're glad to be able to accommodate all of your lodging needs as well as provide great customer service. We really appreciate your loyalty to our brand. Thanks again for choosing the Holiday Inn Express BWI-West and look forward to...

Broderick, California
Reviewed 18 March 2015

Checked in to allow myself one more little day of exploring. Decided at 3pm to head to Baltimore Inner Harbor for dinner and super fast sightseeing. The shuttle driver took me to the light rail, gave me explicit instructions on what to do and reminded me to be back before the light rail stopped running. While I made it back...

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Helpful?
1Thank C G
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

I'm glad our staff took great care of you and provided outstanding customer service during your stay with us. We hope that you've enjoyed your time sight seeing at the beautiful Baltimore Inner Harbor. We really appreciate you taking the time to give us your comments and feedback as we strive to provide our guest with the best customer service....

Reviewed 13 March 2015

Needed a hotel to stay at before an early am flight. They have a shuttle and allow you to leave your car for up to 14 days. The room was nice, clean, and exactly what I would expect from a HIE. The front desk staff was friendly and the shuttle was prompt. Won't have to look around again, know exactly...

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Helpful?
1Thank Shelly H
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for choosing the Holiday Inn Express BWI-West. We really appreciate your loyalty to our brand and that we were able to provide you with excellent customer service during your stay with us. We hope you've had the chance to enjoy our nice hot breakfast along with our delicious signature cinnamon rolls before your departure. Thanks for taking the...

Hancock, Massachusetts
Reviewed 12 March 2015

Wife and I arrived just before 10:30 on Wednesday 3/12 (today) and even though the hotel had been sold out the night before, Front Desk Terrell contact Housekeeping to find when first room would be ready. Was in room just after 11:00. This allowed me to take a short nap before going to my nephew's Air Force Retirement Social this...

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Helpful?
1Thank atruesag
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We would like to thank you for taking the time to give us your comments and feedback. We're glad to be able to accommodate and provide you with great customer service during your stay. Congrats to your nephew's retirement in the Air Force! We hope his ceremony...

Fredericksburg, Virginia
Reviewed 27 February 2015

Waited 45 minutes for shuttle to takes us to Maryland Live! Driver arrived stated no shuttle to that location on this night. Front desk advised driver yes he was to provide shuttle. The driver told us we would have to wait another hour to be taken to that location!!!! It is less than a 5 minute drive. After wasting an...

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Helpful?
Thank Missycbs1968
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

We would like to apologize for the inconvenience you've experienced regarding our shuttle service during your stay with us. We offer free shuttle service anywhere within a five mile radius on availability status only. Due to our property being a airport property, the airport shuttle request are our first priority. We really apologize for the miscommunication on our part and...

Clifton, Virginia
Reviewed 16 February 2015

After researching, frowning at prices, and cursing at location, we finally settled on the Holiday Inn Express. It was a good life decision. Tawanna and Kevin helped us check in and they could not have been more down to earth and nice. The room was standard. There wasn't anything special about it. The beds were comfortable and they had pillows...

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Helpful?
Thank Baillie N
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Hello Haillie, glad we were your choice for your romantic getaway. Hope you had a great time at Medieval Times. I've been and it's a great show! I'm glad Kevin and Tawanna took great care of you during your stay with us. I'll be sure to pass your positive comments and feedback along to them both. We do apologize for...

Sykesville, Maryland
Reviewed 15 February 2015

got to the hotel around 4 and the room wasn't ready. Marlo and Tawana (sp?) were great and put a rush in to get the room ready. room was nice and clean. breakfast was super crowded but again, the staff did a great job keeping everything filled. and there was bacon! would definitely stay here again

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Helpful?
Thank Michelle1836
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Hi Michelle, we really apologize for the delay at check-in. I'm glad to see that Marlo and Tawanna were able to assist you in a timely manner. I hope your overall stay with us was very enjoyable. We really appreciate you taking the time to give us you comments and feedback. Glad you've had the chance to enjoy our complementary...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Holiday Inn Express BWI is happy to report that we are currently in the process of completing a major renovation to our first floor. From the kitchen and breakfast area, to the front desk itself, you will find we have thought of all your comments about updating the property. Although it is not 100% complete, We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more   less 

Additional Information about Holiday Inn Express Baltimore - BWI Airport West

Address: 7481 Ridge Rd, Hanover, MD 21076-3122
Region: United States > Maryland > Hanover
Price Range: ₹ 8,081 - ₹ 12,735 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Baltimore - BWI Airport West 2.5*
Number of rooms: 159
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Also Known As:
Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
Holiday Inn Hanover
Hanover Holiday Inn
Hotel Style:
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Baltimore - BWI Airport West staff and other travellers.
13 questions
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Shillington, Pennsylvania
1 month ago
3 months ago
Oakland, California

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Questions? Get answers from Holiday Inn Express Baltimore - BWI Airport West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Low-number rooms closest to the laundry room. 24-hour Denny's attached to the high-number end on the even-number side.”
jamiewZ6292EH, 28 Apr 2017 | Read review
“Room 307 hard bed ”
Cutnqueen, 3 Jan 2017 | Read review
“Quiet floors, professional staff, free breakfast, manager is awesome and professional, fitness center and free internet”
parks112, 16 Dec 2016 | Read review
“Bathrooms have always been very clean which is important to me!”
, 6 Dec 2016 | Read review
“5.00 daily”
jaysU2636RD, 27 Nov 2016 | Read review
5 of 5
Booking.com
US$ 125* /night
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HIExpress.comUS$ 146
Orbitz.comUS$ 126
TripAdvisorUS$ 125
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Prices are for 1 room, 2 adults
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