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Holiday Inn Express Baltimore - BWI Airport West

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Holiday Inn Express Baltimore - BWI Airport West
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254 Reviews from our TripAdvisor Community

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Showing 251: English reviews
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Dayton, Ohio
Reviewed 2 weeks ago

Web stayed here 1 day after coming off a cruise. The complimentary shuttle is very nice-just a short wait and will take you to a good many places. The stay overall was nice. there is some construction but was not bothered by noise. Breakfast was good and plentiful. My only exception was the person who checked us in. Our flight...

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Helpful?
Thank JMC82454
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear JMC82454, We value you so much as one of our most loyal and best guests and are so grateful for your stay. We sincerely apologize that you weren't given proper information about what room types we have available, as none of our rooms offer sofas except for the King Suite which at the time was unavailable. No guest service...

Fortaleza, CE
Reviewed 4 weeks ago

Stayed here for 2 nights recently on a business trip. The hotel is doing some renovation but this is not giving any problems with loudness or anything (at least not on the upper floor). Service at the reception is good and rooms are well equipped. One point of improvement is that when you book a business king room please make...

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Helpful?
Thank AvdV80
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear AvdV80, We certainly are happy that you were pleased with our hotel, it's staff, and our services. I'm sure you, like me, cannot wait until the renovation is over and our beautiful first floor is finished and ready for our guests to enjoy. Thank you for taking out the time to give us such a great review.

TA
Reviewed 4 weeks ago

The hotel is well locate near BWI and all you need inside and around - basic good breakfast, very good service, functional gym and it's close to arundel mills mall which has everything you'll want regarding shopping experience. Rooms are a bit old fashioned but beside that - are awesome - spacious, with excellent bed and shower as well as...

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Helpful?
Thank Nirunir
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Nirunir, We really appreciate the time it took to leave such a detailed and great review. We do hope that you come back to see us soon and thank you for spreading the word about us.

Tokyo, Japan
Reviewed 5 February 2017

This hotel is great. The front desk was helpful. The rooms were clean. But what I especially liked was the convenience. First of all, its a few minutes away from the rentacar pickup. There is a Denny's connected to the hotel building. The Hanover post office was walkable distance (I had to send something so this was great). And the...

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Helpful?
Thank garrellm
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear GarrellM, From the bottom of our hearts, all of us would like to thank you for your wonderful and very detailed review. I hope that all of the people you reach will be able to choose our hotel and know that everything you said is not only true, but consistent. It is our pleasure to serve our guest and...

Elliottsburg, PA
Reviewed 30 January 2017

We need a hotel to leave our car at for a week while we were on vacation. This was the perfect hotel for that. The shuttle to the airport was on time, clean and the driver was very nice. I don't know about amenities because we were only there for one night. But for business, or for travelling as we...

Review collected in partnership with this hotel
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Helpful?
Thank luvthebeach35
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear luvthebeach35, We are so thankful that you loved our hotel and that you enjoyed our park and fly option! Our shuttle service, free breakfast, comfortable and clean rooms and great staff are just a few of our amenities we offer and we hope that you get to come back and experience the ones you missed out on this time...

East Haddam, Connecticut
Reviewed 23 January 2017

Staff was wonderful, included breakfast was delicious with a wide variety (pancake machine was cute), coffee and tea were delish, great workout area, clean rooms, loved the complimentary citrus water by the front door.

Review collected in partnership with this hotel
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Helpful?
Thank samanthasgr
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Samantasgr, Wow what a great review! We really do appreciate that you not only chose our hotel, but enjoyed every aspect of your stay, from the breakfast to the fitness room. Thank you for taking the time to give us this great review and rating and please come back and visit us soon!

Southington, United States
Reviewed 20 January 2017

Overall everything was fine, but a large bug was found crawling on the chair. The room was quiet and the bed comfortable. It was close to the airport. The breakfast was a typical motel breakfast. The front desk people were friendly.

Review collected in partnership with this hotel
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Helpful?
Thank Jim T
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Jim T, We are grateful for the 3 stars and for your stay with us. I am sure the unwanted "extra guest" in your room was not very pleasant. But do know that this is not common here at our hotel but when an anomaly like this occurs, we take it VERY seriously! I am glad that you did...

Delmar, New York
Reviewed 17 January 2017

Under the circumstances of not planning to need a hotel, the facility was a pleasant surprise. The desk manager, Leon was professional, helpful and extremely kind. Ron the shuttle operator reminded us of a Hallmark Christmas character, we were tired and stressed and he made us feel so comfortable. On a trip and you need to stay by the airport,...

Review collected in partnership with this hotel
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Helpful?
Thank Quietmon
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Unfortunately a lot of guests come to us with your same situation. You are laying over or arriving to the aurport and the flight gets cancelled due to things out of your control. We know this can be disappointing. However, we try our best to be there for you during this unexpected situation and make your stay as comfortable as...

Arlington, Virginia
Reviewed 6 January 2017

In addition to staying at the HIE, I've sometimes just left my car there (for $5/day) to take advantage of their shuttle to the airport. This saves me from any parking hassles at the airport itself, esp not having to haul luggage from the airport garages.

Review collected in partnership with this hotel
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Helpful?
1Thank C3343UCmichaels
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear C3343UCmichaels, What a username! Thank you for your generous 5 star rating and for using our hotel for your park and fly needs. We have the best park and fly service around. We greatly appreciate you for choosing us and we look forward to your return in the future!

Warsaw, North Carolina
Reviewed 4 January 2017

Complimentary shuttle to casino & nice breakfast... overall hotel was clean & staff very friendly... only down fall was drivers of shuttle were using cell phones while driving and while waiting on stop lights..

Review collected in partnership with this hotel
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Helpful?
Thank Cutnqueen
ChrisRog36, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear Cutnqueen, We thank you for your candid review. We communicate with our drivers through phone so that we can get our guest picked up in the fastest times possible. We are so glad that you enjoyed our services and breakfast, and do hope that your come back to stay with us soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express BWI has heard your comments about the need to upgrade our hotel and are happy to report that we have just completed a 100% total renovation. From walls and cielings to carpet and furniture you will find we have thought of all your comments and needs. We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more   less 

Additional Information about Holiday Inn Express Baltimore - BWI Airport West

Address: 7481 Ridge Road, Hanover, MD 21076
Region: United States > Maryland > Hanover
Price Range: ₹ 6,873 - ₹ 10,931 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Baltimore - BWI Airport West 2.5*
Number of rooms: 159
Reservation Options:
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Also Known As:
Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
Holiday Inn Hanover
Hanover Holiday Inn
Hotel Style:
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Baltimore - BWI Airport West staff and other travellers.
12 questions
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Shillington, Pennsylvania
1 month ago
Oakland, California
5 months ago

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Questions? Get answers from Holiday Inn Express Baltimore - BWI Airport West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 307 hard bed ”
 of 5 bubbles Cutnqueen, 3 Jan 2017 | Read review
“Quiet floors, professional staff, free breakfast, manager is awesome and professional, fitness center and free internet”
 of 5 bubbles parks112, 16 Dec 2016 | Read review
“Bathrooms have always been very clean which is important to me!”
 of 5 bubbles , 6 Dec 2016 | Read review
“5.00 daily”
 of 5 bubbles jaysU2636RD, 27 Nov 2016 | Read review
“Rooms away from the elevators are quieter.”
 of 5 bubbles DORISL802, 8 Sep 2016 | Read review
5 of 5