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Residence Inn Arundel Mills BWI Airport

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Traveller (61)
Room & Suite (46)
Dining (10)
Overview
  • Excellent45%
  • Very good35%
  • Average11%
  • Poor6%
  • Terrible3%
Travellers talk about
“full kitchen”(16 reviews)
“arundel mills”(23 reviews)
“front desk”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Arundel Mills BWI Airport
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Residence Inn Arundel Mills BWI Airport
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (177)
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176 results
Traveller rating
77
61
20
11
7
Traveller type
Time of year
LanguageEnglish
77
61
20
11
7
Show reviews that mention
All reviewsfull kitchenarundel millsfront desksunday breakfastgrab somethingfree shuttlepool tablebreakfast choiceswaffleslong term staygreat hotel and locationplay poolbwi airportrestaurants and shopsmy family and i stayed hereinner harborthe young lady
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1 - 5 of 176 reviews
Reviewed 8 June 2018

Hotel rooms are fine but the management is short and not very personable. I understand everyone is busy but listening to guests and being polite is imperative to the overall guest experience and this property has a long way to go regarding custom service.More

Thank Mikey4lyfe
Response from Kate L, General Manager at Residence Inn Arundel Mills BWI AirportResponded 8 June 2018

Hi Mikey4lyfe, Thank you for your review of the Residence Inn Arundel Mills. Please accept my sincere apologies for the service you received at our hotel. Customer service is very important to our entire team, and I am sorry one of our manager's fell short...More

Reviewed 30 April 2018

I booked a 3 night stay at this hotel a few months ago at a rate which I admit was nonrefundable. Just 2 days before we were to leave we had a very unexpected death in the family and had to cancel the trip for...More

Thank CharlieBrewster
Response from Kate L, General Manager at Residence Inn Arundel Mills BWI AirportResponded 2 May 2018

CharlieBrewster: Thank you for taking the time to review our hotel. While we pride ourselves on providing a memorable experience, we have, unfortunately, fallen short. Please accept our sincere apology. Furthermore, I would like to extend my condolences for your loss. I will use this...More

Reviewed 25 March 2018 via mobile

We had a cheer competition in Baltimore but chose to stay here. My second stay at hotel. Only reason no 5 Star is my neighbors sexual experience kept us up for 29 minutes but security quickly came when we called them and complained!

Thank Tiffany H
Reviewed 18 March 2018 via mobile

Only positives to say about this hotel the staff if really friendly and the stay was warnand welcoming. I would come back on stay here. You can take your family here if you taking a vacation in baltimore. Its located near the car rental offices...More

Thank MrExclusive M
Response from Kate L, General Manager at Residence Inn Arundel Mills BWI AirportResponded 22 March 2018

Thank you for staying at the Residence Inn Arundel Mills and taking the time to write a review. I am thrilled to hear you enjoyed your stay. Customer service is our top priority and I appreciate your kind words about our team. We look forward...More

Reviewed 1 March 2018

As of right, now my fiance and my are extremely disappointed with this hotel. I met a representative named Ellie at a bridal expo, and she said she'd be happy to help us block off rooms for our guests coming to our wedding. My fiance...More

Thank Alicia D
Response from Kate L, General Manager at Residence Inn Arundel Mills BWI AirportResponded 4 March 2018

Alicia, Our sincerest apologies in the experience you have had thus far with our Sales Team. We appreciate your interest in our hotel as host for your wedding room block, I'm sorry the challenges that you have been facing and the lack of timely response....More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$ 137 - US$ 247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hanover
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 137 - US$ 247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hanover
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (61)
Room & Suite (46)
Dining (10)
Pool & Beach (1)
Questions & Answers
Ask a question
Christine C
20 April 2017|
AnswerShow all 2 answers
Response from Cathe M | Reviewed this property |
Yes, They all have kitchens or kitchenettes.
1
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Room Tips
"By all means get the side opposite the interstate!"
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"If you choose a room with a fireplace CHECK IT BEFORE unpacking"
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"Higher floor have good view and less noise"
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"Airport shuttle"
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