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All reviewsfull kitchenarundel millsfront deskevening snackssunday breakfastgrab somethingfree shuttlepool tablebreakfast choiceslong term staywafflesgreat hotel and locationplay poolbwi airportrestaurants and shopsmy family and i stayed hereinner harbor
We had a cheer competition in Baltimore but chose to stay here. My second stay at hotel. Only reason no 5 Star is my neighbors sexual experience kept us up for 29 minutes but security quickly came when we called them and complained!
Only positives to say about this hotel the staff if really friendly and the stay was warnand welcoming. I would come back on stay here. You can take your family here if you taking a vacation in baltimore. Its located near the car rental offices...More
Thank MrExclusive M
Response from Kate L, General Manager at Residence Inn Arundel Mills BWI AirportResponded 4 weeks ago
Thank you for staying at the Residence Inn Arundel Mills and taking the time to write a review. I am thrilled to hear you enjoyed your stay. Customer service is our top priority and I appreciate your kind words about our team. We look forward...More
As of right, now my fiance and my are extremely disappointed with this hotel. I met a representative named Ellie at a bridal expo, and she said she'd be happy to help us block off rooms for our guests coming to our wedding. My fiance...More
Thank Alicia D
Response from Kate L, General Manager at Residence Inn Arundel Mills BWI AirportResponded 4 March 2018
Our sincerest apologies in the experience you have had thus far with our Sales Team. We appreciate your interest in our hotel as host for your wedding room block, I'm sorry the challenges that you have been facing and the lack of timely response....More
I checked into this Residence Inn on 19 February late in the afternoon. The young lady who greeted me at the front desk was so very courteous and kind. Great First impression-- A+ I immediately felt right at home. I stayed in Suite 421.
Response from Kate L, General Manager at Residence Inn Arundel Mills BWI AirportResponded 7 March 2018
Thank you for your review of the Residence Inn Arundel Mills. I am pleased to hear you enjoyed your stay, especially the breakfast offerings. The breakfast meats rotate daily; hopefully it will be a bacon day on your next visit!
Needed a few rooms near BWI for a couple of night and this place fit the bill. Nothing really extraordinary either good or bad a very vanilla experience. Room was quite noisy overlooking the interstate, arrived late and this was the only available room, you'd...More
Response from Kate L, General Manager at Residence Inn Arundel Mills BWI AirportResponded 29 January 2018
Thank you for staying at the Residence Inn Arundel Mills BWI Airport. Guest satisfaction is very important to us and I appreciate your feedback. On your next trip, make sure to stop by the front desk for non-chain recommendations! We even have a complimentary shuttle...More