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Hampton Inn and Suites Arundel Mills / Baltimore

Booking.comUS$ 147*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hampton Inn and Suites Arundel Mills \/ Baltimore
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536 Reviews from our TripAdvisor Community

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Showing 530: English reviews
Start your review of Hampton Inn and Suites Arundel Mills / Baltimore
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Beaufort, United States
Reviewed 2 days ago NEW

Great spot for Baltimore or Washington visitors who travel via BWI. Prices are reasonable. Nothing really exciting about the experience, more along the lines of dependable. There is a slight suggestion that corporate HQ has decided to put tighter controls on costs and less emphasis on quality. I'd say they are shooting for a B grade and probably come in...

Review collected in partnership with Hampton
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Helpful?
Thank jamespJ9088SR
DevanNMakadia, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Dear jamespJ9088SR, Thank you for taking the time to write a review about our hotel. It means a lot to the team to let us know how we are doing. I apologize we did not meet your needs of being an A+ hotel. We hope you will have a better experience the next time you stay with us. We hope...

Dumfries, VA
HOTEL’S FAVOURITE REVIEW
Reviewed 18 January 2017

When I couldn't obtain a room at the Live lofts! using my free comps, I decided to stay at this hotel due to the proximity to the casino, decent price and good Tripadvisor reviews. We arrived and the young lady at the counter was very friendly and had my room keys ready. The hotel was super clean and the decor...

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Helpful?
Thank MzDeeJ
About Hotel's Favourite Review
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning Dionne, Thank you so much for your wonderful review - I will certainly follow up on the shuttle situation and find out how that could have happened but otherwise I am glad you and your family enjoyed your trip and our location/team members! Hopefully we can host your next trip to the casino or surrounding area! Respectfully, Ken...

Reviewed 2 weeks ago

Overall this Hampton was a very nice place to stay. The beds are great and the location is great for the Maryland Live Casino. The 24 hour shuttle makes is easy to go to shopping centers, restaurants the casino on request.

Review collected in partnership with Hampton
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Helpful?
Thank 758millerb
DevanNMakadia, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Dear 758millerb, Thank for taking the time to review the Hampton Inn & Suites Arundel Mills. I am thrilled you enjoyed your stay and got to take advantage of our amenities. We hope to see you again the next time you are in the area. Thanks Again, Devan M.

Lincoln, Nebraska
Reviewed 2 weeks ago

Stayed two days for a conference at the hotel. Hotel services were good and the staff helpful. Internet was good as was TV, but both lost signal for short times - in fairness there were storms in the area.

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Helpful?
Thank GaryHill
Cory C, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Dear GaryHill, Thank you for taking the time to provide feedback regarding your recent stay. We are pleased to hear that you had a good stay and that our staff was helpful. We apologize that there were signal issues as we do rely on satellite services to provide the content and the storms sometimes affect that service. We do hope...

Glen Allen, Virginia
Reviewed 2 weeks ago

Checked into our room and the water wasn't working. Several hours later after calling, it still wasn't fixed. Finally they moved us to a new room, but by then we were already late to our friends birthday celebration. I mentioned this at checkout and the receptionist told me she'd have the manager call, but this never happened. At least I...

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Helpful?
Thank Rob B
Cory C, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Dear Rob B, I sincerely apologize for the problem you experienced with the water and I apologize that no one followed up with you. We did experience a problem with a faulty valve that took a little longer to repair than expected. We do guarantee all of our guests with our Hampton Guarantee and I will be sure to process...

Plainsboro, New Jersey
Reviewed 3 weeks ago

Hotel staff, amenities, and surroundings, makes you feel like being at home away from home and will make you feel like extending your stay, but will definitely bring you back whenever opportunity brings you back to the area.

Review collected in partnership with Hampton
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Helpful?
Thank Tee K
Cory C, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Dear Tee K, We are happy to hear that you had a great weekend getaway. We love to hear guests say that they felt at home while staying with us. Our goal is for all guests to be so comfortable that they feel like they are home and we are glad that you felt that way. We hope to see...

Great Mills, United States
Reviewed 3 weeks ago

My wife and I stayed in the King Suite and the room was very clean, comfortable and nicely decorate. The staff provided excellent customer service and the shuttle service provided transportation to venues located right next to the hotel. I will stay at this hotel every time I am in the area again.

Review collected in partnership with Hampton
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Helpful?
Thank T5445AIanthonym
Cory C, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Dear T5445AIanthonyM, Thank you for sharing your recent experience at the Hampton Inn & Suites - Arundel Mills. We are happy to hear that you had an excellent stay and we look forward to seeing you again soon.

Reviewed 3 weeks ago via mobile

Stopped here while passing through since the mall and casino are near by. Check in was a breeze and the front desk clerk was quite helpful. In the hallway of our room we could hear the person in the room next to us playing music, as well as in our room. We thought maybe they were just having a good...

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Helpful?
Thank Monimoo327
Cory C, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Dear Monimoo327, We apologize that your recent stay was not up to expectations and we will look into this matter further to see what we can do. Thank you for bringing this to our attention so that we can prevent this from happening again. I have not heard that this has been an issue in the past so if you...

Evans, United States
Reviewed 3 weeks ago

The hotel is conveniently located within walking distance to Arrundel Mills Mall, good restaurants, and the casino. I used the hotel shuttle for a ride to the light rail station at BWI to visit Baltimore. I bought an all day metro pass which included the metro bus back to the hotel. I could have called the hotel shuttle, but opted...

Review collected in partnership with Hampton
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Helpful?
Thank 856gregoryl
Cory C, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Dear 856gregoryl, We are pleased to hear that you had a great stay at the Hampton Inn Arundel Mills. Thank you for sharing your trip details as we are sure that other potential guests will benefit from your insider experience. We do hope to see you again soon.

Hopewell
Reviewed 4 weeks ago

I had a good experience with this hotel. Rooms were clean and customer service was very friendly. Fast check in and fast check out. We did not experience any problems. Breakfast was good, other then the gravy for the biscuits.

Review collected in partnership with Hampton
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Helpful?
Thank Angela B
Cory C, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Dear Angela B, Thank you for sharing your feedback regarding your recent stay. We appreciate the feedback and will be certain to share with the team. We hope to see you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn and Suites Arundel Mills / Baltimore

Address: 7027 Arundel Mills Cir, Hanover, MD 21076-1387
Region: United States > Maryland > Hanover
Price Range: ₹ 7,712 - ₹ 13,479 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Arundel Mills / Baltimore 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn And Suites Arundel Mills / Baltimore Hotel Hanover
Hampton Inn Hanover
Hanover Hampton Inn
Hotel Style:
#2 Romantic Hotel in Hanover
#2 Family Hotel in Hanover
#3 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Arundel Mills / Baltimore staff and other travellers.
6 questions
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Green Lane, Pennsylvania
Minneapolis, Minnesota
1 month ago
1 month ago
over a year ago

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Questions? Get answers from Hampton Inn and Suites Arundel Mills / Baltimore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms not on the higher floor”
reneeb452, 5 Mar 2017 | Read review
“Our room faced the shopping mall, and it was quiet.”
Susal, 21 Jul 2016 | Read review
“We chose the King room, 4th floor view of mall.”
Richmond_VaGem, 21 Jul 2016 | Read review
“Queen suites with 2 beds maximized space for us. Highly recommend.”
butta1898, 9 Jun 2016 | Read review
“Within walking distance to the mall ans casino. Shuttle service was quick.”
HBel1225, 3 Jun 2016 | Read review
5 of 5
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US$ 147* /night
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Prices are for 1 room, 2 adults
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