We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Hotel at Arundel Preserve

Save
Share
Traveller (206)
Room & Suite (90)
Storyboard
Overview
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star accommodation
All hotel details
Additional information
Offers from The Hotel at Arundel Preserve
Special Offer: Taste of Romance
Hotel packages
Offers from The Hotel at Arundel Preserve
Special Offer: Taste of Romance
Hotel packages
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$ 168.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanover hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "cc263bd8000f48f49ab28f1c57c08398", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2147028,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79515341],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":9,"year":2018},"checkout":{"day":3,"month":9,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":168,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"cc263bd8000f48f49ab28f1c57c08398","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":180,"lowestMetaPrice":168,"additionalPartner":false,"highestMetaPriceDisplay":180,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":180,"lowestMetaPrice":168,"highestMetaPriceDisplay":180,"hotelName":"The Hotel at Arundel Preserve","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNjMjYzYmQ4MDAwZjQ4ZjQ5YWIyOGYxYzU3YzA4Mzk4IiwiQUlLIjoiNDZiNTA2OWJlNmEyNGZkNGJmODQ5NjRmNjRiMTg1ODcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/09/2018", "checkOut": "03/09/2018", "lowestPrice": "US$ 168", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79515341":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (769)
Filter reviews
765 results
Traveller rating
559
155
35
8
8
Traveller type
Time of year
LanguageEnglish
559
155
35
8
8
Show reviews that mention
All reviewsgrillfire restaurantthe executive loungebeautiful hotelromance packagebagel shopcorner roomparking garagelight switcheslate checkoutrain showersitting areafavorite hotelfront desk staffindoor poolvery nice stayking roomgreat amenities
FilterEnglish
Updating list...
1 - 5 of 765 reviews
Reviewed 6 days ago

I was there for a conference and everything was held at the hotel which was so convenient. The rooms were nice and loved the bed (comfortable) and bathroom (toilet separated from the shower). The location was close to the mall and various shopping centers. The...More

Thank Glenda H
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded yesterday

Hello Glenda, Thank you for the wonderful review! I'm glad you enjoyed your stay with us as well as the conference. Hopefully you can come back and visit us for a leisure stay. Have a wonderful week and thank you again. April Callahan General Manager

Hotel's Favourite
Reviewed 21 February 2018

It’s easy to become jaded as one travels around the USA staying in good, but unremarkable chain hotels in cookie-cutter style. So after the HAP’s approx. 10 minute shuttle ride from BWI airport, it was a pleasant surprise to enter this hotel and immediately get...More

2  Thank ekimbry
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded 22 February 2018

Good afternoon, I LOVE your review! Thank you for taking time let us know about your stay at Hotel Arundel. We pride ourselves in delivering a quality product as well as excellent guest service. I'm so glad you enjoyed your stay with us from start...More

Reviewed 1 week ago

I stayed at the Hotel at Arundel Preserve because I was attending a conference being held at the hotel. Check in was a disaster. I attempted to check in at 12:30, which admittedly was earlier than the stated 3:00PM check in time. My room was...More

Thank Daisy A
Response from David B, Front Office Manager at The Hotel at Arundel PreserveResponded 1 week ago

Thank you for taking the time to provide a detailed review of your experience at The Hotel at Arundel Preserve. It is understandable to be frustrated over the instances that occurred during your stay and for this we sincerely apologize. As a One of the...More

Reviewed 1 week ago

This hotel is very nice, rooms are pretty. bathrooms could be improved. The Italian restaurant was very nice, the right balance between elegant and casual. When I checked in at the hotel I noticed that someone had spilled a drink in the elevator making the...More

Thank Jezer R
Response from David B, Front Office Manager at The Hotel at Arundel PreserveResponded 1 week ago

Thank you for taking the time to share your review of your experience at The Hotel at Arundel Preserve. It is disappointing to learn that we did not exceed your expectations. We are shocked to learn of the status of the elevator as well as...More

Reviewed 3 weeks ago

My husband didn't want to write this , but I will. We stayed here last weekend for a little romantic getaway from children/work etc.. To shorten the whole summary, our smoke alarm randomly went off first at 5 am for 4 mins, then at 605...More

Thank NewJerseyNickp
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded 2 weeks ago

Good morning, Thank you for expressing your concerns during your stay with us. I do understand your frustration in regard to the alarms going off. I sincerely apologize that this affected your stay and made it less than enjoyable. I looked into your stay and...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Wheelchair Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 150 - US$ 239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Hanover
#1 Romantic Hotel in Hanover
#1 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 150 - US$ 239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Hanover
#1 Romantic Hotel in Hanover
#1 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (206)
Room & Suite (90)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
876rogerv
I happened to have the opportunity to return to this hotel this past weekend for a family occasion in the area. I thought it would be a great opportunity to give the hotel another try. My wife and I love the location and generally love this hotel. It's modern, convenient and well positioned in the area. The amenities and room appointments are nice but certainly not "five star". On a scale of one to five I may have been a little to critical to rate it a 3 and would say a solid 4 is fair. That said, my rating of the staff and service remains at a 2. There is no emphasis on assuring that the customer has the very best experience. For this quality of a hotel, front desk staff should be asking the question "Is there anything else I can do to make your stay better?" I arrived at the hotel in the early afternoon on Saturday. I had made my reservation on line and upon checking in was simply given my keys to my room. The room turned out to have a view of the roof and parking structure. Now if I had arrived at 11pm I could understand getting one of the worst rooms in the hotel, but early afternoon - really. I came back down to the desk and asked the question "What criteria was used to give me one of the worst rooms?" - it wasn't how much I paid. Front desk clerk couldn't answer but offered to give me a different room. I declined the offense was enough. That said, it is a very nice hotel and located close to family in the area. I expect that we will continue to stay here on occasion and hope that maybe with time service will improve.
26 March 2018|
AnswerShow all 2 answers
Response from TheHotelArundel | Property representative |
Hello. Thank you for letting us know about your experience at The Hotel. We take all feedback serious and I've spoken to the Front Office Manager about your concerns. We plan on addressing your concerns with the team at... More
0
Votes
Talishia825
25 July 2017|
AnswerShow all 10 answers
Response from TheHotelArundel | Property representative |
Hello, No they do not, We do offer a premium King room that has a lager tub that you can soak in. Please feel free to call the reservations department and request more information.
0
Votes
Demetrius S
6 March 2017|
AnswerShow all 3 answers
Response from TheHotelArundel | Property representative |
Good morning, Yes you can reserve the room with whatever card you like and change your payment method at check in. Please make sure to let the agent know upon check in. April Callahan General Manager
0
Votes
Room Tips
"Room 400... it is a corner room and you can watch the planes flying in an out of BWI.. awesome view"
glendah691
2 million years ago
Read review
"choose rooms with double beds as they will have a bathtub."
diadts
2 million years ago
Read review
"The decor and design was fresh and modern - quite unlike most national hotels. The only thing lacking in..."
RJKPA68
2 million years ago
Read review
"Stay above 3rd floor."
carole426
2 million years ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing