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Comfort Suites

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193 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites
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Showing 191: English reviews
Virginia
Reviewed 12 November 2015 via mobile

To be fair.....for the rate I received its hard to complain about this hotel. Quiet hotel, good night's rest, and breakfast. All good for a business hotel. Now the bad.....exercise equipment is simply terrible and not functional. Morning shower was luke warm at best. WiFi is terrible for streaming anything. This was an average stay at an average business hotel....

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Helpful?
Thank TripGuy11920
suitesgm, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to give us feedback on your visit to the Comfort Suites in Hagerstown, Md. I would like to apologize for the experience you had with gym equipment, we never had problems or concerns before and would like to talk to you regarding the issues you had with our equipment. Our main goal is to...

Thomasville, Georgia
Reviewed 18 October 2015

Stopped for the night while traveling and received great service at the front desk. Friendly, efficient, and knowledgeable of the area. Answered questions about our food tastes and gave us a coupon for a nearby reataurant, which we used to enjoy a great meal and a glass of wine. The room was clean and well equipped and the bed and...

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Helpful?
Thank HwyTrippin
suitesgm, General Manager at Comfort Suites, responded to this review

On behalf of our entire staff at the Comfort Suites in Hagerstown, Maryland I would like to thank you for the taking the time to fill out a Trip Advisor survey and letting us know how we are doing. Your generous comments will be shared with the staff and we look forward to having you and your family back again...

Parkersburg, West Virginia
Reviewed 14 October 2015

The room was clean (except for behind the desk where I dropped something), service was great, and staff was knowledgeable about the area. The only complaint I have about the room was that the bathroom fan sounded like a jet engine when you turned it on (room 211). I may not come back because of the location (not the fault...

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Helpful?
Thank Sue Ellen W
suitesgm, General Manager at Comfort Suites, responded to this review

Thank you for the posting a review on Trip Advisor and giving us feedback on your stay. As for the loud fan we are going through each room and doing maintenence on just a couple that are loud and we apologize for the inconvenience this may have caused you. Thank You, Travis K Swatsworth, GM

Loveville
Reviewed 12 October 2015

I booked this hotel by calling choice directly. I am a choice member so I'm familiar with the choice hotels. Check in was a breeze, it was later at night. There were people in front of us looking for a room but they were full. The lady at the front did try to find them another room at another hotel....

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Helpful?
Thank BranRan
suitesgm, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to share your experience from start to finish. We as a team at the Comfort Suites in Hagerstown, Md. work hard to ensure our guests are comfortable and feel as if they were at home. We appreciate your comments as it helps us understand how we can make it better. We all would love...

richmond
Reviewed 10 October 2015

I had a very pleasant stay. Accomodations and breakfast was fairly typical. Clean, comfortable bed, quiet even though it was booked, great water pressure, etc. Nothing extraordinary -except the staff. Front desk clerk was outstanding, as was the manager. If you need something, just ask. They go out of their way to help. I will definitely stay here again when...

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Helpful?
Thank btlfan
suitesgm, General Manager at Comfort Suites, responded to this review

Thank you very much for sharing your wonderful experience at the Comfort Suites in Hagerstown, Md. We strive to provide the best possible service and create a comfortable at home environment each day. It’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best...

Tallahassee, Florida
Reviewed 8 October 2015 via mobile

As a frequent customer of Choice Hotels, specifically Comfort Suites, and a Choice Privileges member since 2008, I have had nothing but good things to say about them in reviews. Today, though, I had a difficult time making my reservation for the Suites in Hagerstown, MD primarily due to a language barrier with the reservations agent at the toll free...

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Helpful?
Thank Paul P
suitesgm, General Manager at Comfort Suites, responded to this review

Dear Mr. Paul, Thank you for choosing our Hotel and the nice feedback about our property. I would like to apologize for the inconvenience of dealing with the third party agent on the 1-800 number. Please feel free to call us directly next time at 310-791-8100. We would be more then happy to assist you and your family with your...

Olney, Maryland
Reviewed 23 September 2015 via mobile

We stayed one night at the Comfort Suites while visiting the outlets. The staff was very nice and responsive, the rooms were clean and comfortable and the breakfast was better then expected. Very close to restaurants and outlets. My only complaint would be the noisy neighbors and the thin walls but that is not the hotels fault. Will definitely stay...

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Helpful?
Thank Miks1975
suitesgm, General Manager at Comfort Suites, responded to this review

Thank you very much for sharing your wonderful experience at the Comfort Suites in Hagerstown, Md. We strive to provide the best possible service and create a comfortable at home environment each day. It’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best...

Toronto, Ontario
Reviewed 7 September 2015

We decided to take a break in Hagerstown and was very happy with our stay. This hotel is located right off the highway with an abundance of restaurants and gas stations...just what a traveller would need. The receptionist that checked us in was very friendly and the rooms were fantastic. The bed was very comfortable and the room was very...

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1Thank Beach Bum W
suitesgm, General Manager at Comfort Suites, responded to this review

Thank you very much for sharing your wonderful experience at the Comfort Suites in Hagerstown, Md. We strive to provide the best possible service and create a comfortable at home environment each day. It’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best...

Maryland
Reviewed 15 August 2015

Great hotel. Woman at the front desk was super nice and even offered to keep the pool open later for my kids. Room was clean and spacious. Free breakfast the next morning was ok, standard hotel fare but staff was nice and helpful. Would definitely stay again.

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Helpful?
Thank travelinteach80
suitesgm, General Manager at Comfort Suites, responded to this review

Thank for taking the time to give us feed back on our Hotel. We greatly appreciate the kind remarks about our staff and property. We would love to have you and your family back again soon and thank you for your business. Sincerely, Travis K Swatsworth, GM

NY
Reviewed 13 August 2015 via mobile

We reserved our room for $79 per night through kayak.com. This hotel is rated 3 stars however I would say this is a two star hotel. Our room was spacious, but they really stretch the use of the word "suite" here. We had two double beds. The room was advertised as two queens. This was a disappointment to us, as...

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Helpful?
Thank KandPJ
suitesgm, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to share your feedback with us regarding your most recent stay at the Comfort Suites in Hagerstown, Md. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize for the issues you had during your stay. I would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Comfort Suites Hagerstown.For history buffs you’ll find we are centrally located between three major Civil war battlefields and a Colonial Fort. Antietam National Battlefield is the closest and only a 15 minute drive. Harpers Ferry and Fort Frederick State Park are about a 25 minute drive with Gettysburg 39 miles from the hotel. This area also offers many historical attraction...s and museums.While in Hagerstown, sports fans can enjoy a baseball game at Municipal Stadium. Relax and take in a Suns game, the single-A affiliate of the Washington Nationals.Enjoy cultural attractions? Then you will want to visit the Washington County Museum of Fine Arts or spend an evening at The Maryland Theatre, home of the Maryland Symphony Orchestra.During your stay you will enjoy a 100% smoke free environment. Each large one room suite offers a microwave, refrigerator, coffee maker, iron and ironing board and hair dryers.Also included:Complementary hot breakfastIndoor pool and hot tubExercise roomFree wired and wireless high-speed internet access. ... more   less 

Additional Information about Comfort Suites

Address: 1801 Dual Hwy, Hagerstown, MD 21740
Region: United States > Maryland > Hagerstown
Price Range: ₹ 4,258 - ₹ 7,468 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Comfort Hotel Hagerstown
Comfort Suites Hagerstown
Hagerstown Comfort Suites
Hotel Style:
#5 Romantic Hotel in Hagerstown
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the lowest floor have their own exit door - but you cannot re-enter via this door (unless you prop it open with some object)”
 of 5 bubbles CTsnowbird, 2 Nov 2016 | Read review
“Just go somewhere else!!!!!!!!!!!!!!!!!”
  • Blowout left by previous tenant
  • Zoomed in
 of 5 bubbles jgumms, 9 Oct 2016 | Read review
“Avoid rooms near ice-maker or elevator.”
 of 5 bubbles bit57, 1 Oct 2016 | Read review
“Stay away from first floor back door. Or find another hotel that is smoke free and has working locks”
 of 5 bubbles mas4467, 23 Aug 2016 | Read review
“Be sure to remember to ask for Pet-Friendly Room if needed”
 of 5 bubbles FlashandWW, 19 Aug 2016 | Read review
5 of 5