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See all 21 hotels in Hagerstown

Holiday Inn Express Hagerstown

250 reviews
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Traveller (21)
Room & Suite (34)
Dining (4)
Overview
  • Excellent47%
  • Very good34%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“cinnamon rolls”(9 reviews)
“front desk”(36 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hagerstown
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Reviews (250)Write a Review
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LanguageEnglish
113
85
35
9
7
Show reviews that mention
All reviewscinnamon rollsbuffalo wild wingsfront deskroom was cleanwalking distancefirst floorspent one night herepool and hot tubwould definitely stay here againnice poolnice selectionlots of varietygreat stayrestaurants and shoppingdecent breakfastnice hotelstaff was friendly
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1 - 5 of 249 reviews
Reviewed 1 week ago

After 14 hours of driving it was nice to have a rapid check-in and have my rooms right where I wanted them. Two rooms directly across from each other. We took the kids to the pool which was open late i guess because it was...More

Thank crazyigues
Response from Lindsey L, Front Office Manager at Holiday Inn Express HagerstownResponded 4 days ago

On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests excellent service and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that we will...More

Hotel's Favourite
Reviewed 3 September 2017 via mobile

Just a one night stop on a road trip from Pa to NC with dogs but nice, clean, two comfy queen beds, good breakfast, dog friendly. Very satisfied and will stay again if passing through area again which we do often.

Thank Todd G
Response from Ashley D, Front Office Manager at Holiday Inn Express HagerstownResponded 5 September 2017

Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Hagerstown. We look forward to welcoming you back soon! Sincerely Ashley Devonshire Front Office Manager Holiday Inn Express Hagerstown

Reviewed 3 weeks ago

We checked into the Hagerstown Holiday Inn Express on Christmas Day 2017. Despite being on a skeleton staff (understandable) the service was friendly and fast. Our room was all set and very clean. It does not appear to be a new hotel but is maintained...More

Thank pcstockman
Response from Ashley D, Front Office Manager at Holiday Inn Express HagerstownResponded 2 weeks ago

On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge...More

Reviewed 11 December 2017 via mobile

This is not the best Express I’ve stayed at but far from worst. I’m a spire member and staff made me sit in lobby book room thru ihg website or pay extra 30.00 STUPID! Breakfast fresh . Clean location. Late check in and housekeeping knocking...More

Thank T6294NQmichaela
Response from Ashley D, Front Office Manager at Holiday Inn Express HagerstownResponded 4 weeks ago

Thank you for your comments. Although we are pleased to hear that you had a good stay overall; I apologize for the inconveniences that you experienced. This critical feedback will be used in training our staff. Thank you again and should you wish to discuss...More

Reviewed 4 December 2017

We stayed in Hagerstown since it is not too far from the Antietam Battlefield, our destination. This hotel is located right off the highway and back off the main road so it was quiet. We were greeted at check in by David who was very...More

Thank SushiMommaMia
Response from Ashley D, Front Office Manager at Holiday Inn Express HagerstownResponded 6 December 2017

Thank you so much for finding the time to give such a descriptive review. It makes our day to hear that you were satisfied with your stay . We use detailed reviews such as yours to educate our staff on ways to ensure the service...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 116 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Hagerstown
#8 Romantic Hotel in Hagerstown
#8 Business Hotel in Hagerstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 116 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Hagerstown
#8 Romantic Hotel in Hagerstown
#8 Business Hotel in Hagerstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (34)
Dining (4)
Pool & Beach (4)
Hotel & Grounds (11)
Bathroom (3)
Questions & Answers
Ask a question
Bmkvacay
1 February 2017|
Answer
Response from Rocky F | Property representative |
The pet fee is non refundable 50.00 dollars. We only allow pets in our pet friendly rooms on the first floor. I recommend calling the hotel to make this type of reservation. Thank you Rocky Frye, Assistant General Manager
0
Votes
jps53
23 January 2016|
AnswerShow all 5 answers
Response from Rocky F | Property representative |
Indoor pool
0
Votes
Room Tips
"We had a third floor room and it was no problem taking our dog out down the elevator and out through the side..."
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"ask to see the room before you take it to ensure that it is clean"
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"Requested away from road and was fine"
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"Second floor middle room. Quiet."
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