We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewscinnamon rollsbuffalo wild wingsfront deskroom was cleanwalking distancefirst floorspent one night herepool and hot tubwould definitely stay here againnice poolnice selectionlots of varietygreat stayrestaurants and shoppingdecent breakfastnice hotelstaff was friendly
After 14 hours of driving it was nice to have a rapid check-in and have my rooms right where I wanted them. Two rooms directly across from each other. We took the kids to the pool which was open late i guess because it was...More
Response from Lindsey L, Front Office Manager at Holiday Inn Express HagerstownResponded 4 days ago
On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests excellent service and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that we will...More
Just a one night stop on a road trip from Pa to NC with dogs but nice, clean, two comfy queen beds, good breakfast, dog friendly. Very satisfied and will stay again if passing through area again which we do often.
Thank Todd G
Response from Ashley D, Front Office Manager at Holiday Inn Express HagerstownResponded 5 September 2017
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Hagerstown. We look forward to welcoming you back soon!
Front Office Manager
Holiday Inn Express Hagerstown
We checked into the Hagerstown Holiday Inn Express on Christmas Day 2017. Despite being on a skeleton staff (understandable) the service was friendly and fast. Our room was all set and very clean. It does not appear to be a new hotel but is maintained...More
Response from Ashley D, Front Office Manager at Holiday Inn Express HagerstownResponded 2 weeks ago
On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge...More
This is not the best Express I’ve stayed at but far from worst. I’m a spire member and staff made me sit in lobby book room thru ihg website or pay extra 30.00 STUPID!
Breakfast fresh . Clean location.
Late check in and housekeeping knocking...More
Response from Ashley D, Front Office Manager at Holiday Inn Express HagerstownResponded 4 weeks ago
Thank you for your comments. Although we are pleased to hear that you had a good stay overall; I apologize for the inconveniences that you experienced. This critical feedback will be used in training our staff. Thank you again and should you wish to discuss...More
We stayed in Hagerstown since it is not too far from the Antietam Battlefield, our destination. This hotel is located right off the highway and back off the main road so it was quiet.
We were greeted at check in by David who was very...More
Response from Ashley D, Front Office Manager at Holiday Inn Express HagerstownResponded 6 December 2017
Thank you so much for finding the time to give such a descriptive review. It makes our day to hear that you were satisfied with your stay . We use detailed reviews such as yours to educate our staff on ways to ensure the service...More
The pet fee is non refundable 50.00 dollars. We only allow pets in our pet friendly rooms on the first floor. I recommend calling the hotel to make this type of reservation.
Assistant General Manager