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Extended Stay America - Washington, D.C. - Germantown - Milestone

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Extended Stay America - Washington, D.C. - Germantown - Milestone
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62 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Germantown - Milestone
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Showing 61: English reviews
Lakewood Ranch, Florida
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 May 2015

We stayed at the Extended Stay America - Germantown MD from May 1st to May 10th. We have stayed here before and chose to do it again. We like the fact that you only get room service once a week and no one enters your room while you are not present. It is much like being at home. We stayed... More 

Helpful?
1 Thank jungar
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with our hotel and how our location and amenities fitted your travel needs. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Sacramento, California
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 April 2015 via mobile

Nice little queen-sized studio with refrigerator, cook top and microwave, dishes, silverware and pot/pan provided, coffeemaker and tv. Free WiFi too. Room was clean and in good shape. Plumbing in next room was a bit loud, but hey. Kinda typical I guess. Staff was friendly. Grab and go breakfast in the morning in the lobby. No gym or hot tub... More 

Helpful?
Thank dctechno
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

I want to thank you for taking the time to post a review of your stay. We are so happy to hear you enjoyed your stay with us. I am proud for our staff for providing you with friendly and accommodating service. I truly appreciate your comments about our rooms, fully equipped kitchens and our convenient laundry facilities. Thank you... More 

1 review
Reviewed 18 March 2015

Outstanding visit! Excellent customer service from the entire staff (including the hotel manager, guest services, housekeeping, and maintenance). All of the staff members are friendly, helpful, and extremely efficient. I highly recommend this hotel to everyone; it's the "best" Extended Stay America that I've visited!

Helpful?
Thank 4_visit
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

The staff and I read your review, and would like to thank you for writing such complimentary things about our hotel. I'm glad you enjoyed your stayed with us and that our staff provided you with excellent customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back... More 

Kissimmee, Florida
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 March 2015 via mobile

I stop for a night on my way NY. The room was clean, comfortable bed. The room had a full size fridge, two burner stove, microwave, cabinets and a sofa bed . The should had easily fit 4 adults very comfortably. I stay in king size bed room, the room was update and the facilities were in good conditions.

Helpful?
Thank Suhail M
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your stay at our hotel and enjoyed our spacious rooms. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Erie, Pennsylvania
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 January 2015

This Extended Stay hotel is the best value that I have found in the DC area. Clean, modern, well run, w/ very friendly front desk. I will definitely plan to stay there again for future trips. I highly recommend it.

Helpful?
1 Thank Troy S
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

It is so rewarding to read that you had a good experience during your stay with us. Thank you for your comments. I'm so pleased to hear that it was the best value in town for you, and that you were pleased with what you got in return. Thank you again for your review. We look forward to seeing you... More 

Lakewood Ranch, Florida
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 November 2014

We stayed in this Extended Stay America hotel from October 23rd to October 27th 2014 while visiting the area for personal reasons. It is located in an area with office buildings and townhouses but off by itself. Access to I-270 is good. We walked each morning in the office complex. We were given Room 102 which was at the end... More 

Helpful?
Thank jungar
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 17 July 2014 via mobile

Has all the kitchen extras, stove etc if you want to stay, no shampoo, hair dryer (unless you ask at desk) and a space bfast. Halls are smoky, rooms smell of strong disinfectant. Priceline puts you through in a " smoking" room. Luckily they were able to switch me when I checked in.

Helpful?
2 Thank LarryK541
San Diego, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2014

I guess for $89/ night, I got what I paid for. It was a room. And it was moderately clean. However, the bed was uncomfortable, there was NO ROOM SERVICE (really!), and little things like complementary shampoo or a glass for water was missing. The continental "breakfast" was a prepackaged muffin, a granola-type bar, or an oatmeal bag one can... More 

Helpful?
1 Thank Jeff K
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

Jeff - I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for your experience including the level of cleanliness in your room. I am working with our entire staff to improve our cleaning procedures to ensure that your experience is not repeated. Please know, our housekeeping service is provided once... More 

Morrisville, North Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 April 2014

Stayed three nights. One night there was constant running through the halls by people. Room walls seemed thin, heard everything and affected sleep. Next night the stench of marijuana was so bad in halls it filtered into my room. Seemed to be shady people hanging outside or in lobby at times. Hotel staff claims they addressed it but seemed more... More 

Helpful?
2 Thank tiedyeclothing
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience including the noise levels, odors and maintenance issues in your room. In response to your feedback, I will meet with our entire staff to review our guest protocol so that this issue does not affect our future guests. Please know, I... More 

Albuquerque, New Mexico
Level Contributor
133 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 24 March 2014

My wife and I stayed four days after a business trip in downtown, DC. Prices are good for the area, the property was in perfect condition and the location is close to both I-270 and the nearby DOE Germantown complex. There was no traffic noise for I-270. A caution for handicapped visitors: this is a two story motel with no... More 

Helpful?
1 Thank Rudybaga
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our location and the great condition of our hotel. I look forward to sharing your kind remarks with our team. Thank you again for your feedback. We look forward to seeing you in the future, should your travels... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Washington, D.C. - Germantown - Milestone

Address: 12450 Milestone Center Dr, Germantown, MD 20876
Region: United States > Maryland > Germantown
Price Range: ₹ 4,856 - ₹ 7,934 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Germantown - Milestone 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Germantown
Extended Stay Germantown
Germantown Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Germantown - Milestone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the room and pick the one that works best for your needs.”
 of 5 bubbles sylvann246, 17 Jun 2016 | Read review
“Find another place!! Not worth it”
 of 5 bubbles barbarak17, 29 May 2016 | Read review
“I would highly recommend Extended Stay America for long term stay or short term stay.”
 of 5 bubbles carolyncomehome, 17 Apr 2016 | Read review
“Don't stay there”
 of 5 bubbles darkmanh, 15 Feb 2016 | Read review
“Best advice would be to book elsewhere”
 of 5 bubbles 559cathyh, 15 Nov 2015 | Read review
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