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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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134 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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Showing 129: English reviews
Fairport, New York
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 30 July 2015

Stayed here for 4 nights on business. The place was recommend to me by a colleague who has stayed here before. In addition the price was very competitive. The locale is great, lots of shops and food (major chains) and right off of 270. My work destination was only 5-10 minutes away. My stay was great. The staff is unbelievably... More 

Helpful?
Thank MrOutcast
HIEX-GG, Front Office Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for staying with us, we appreciate your feedback. We always strive to give our guests a memorable experience when staying with us. We hope to see you in the near future. More 

new york
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 July 2015

We went there for a family event and were greetted by a very friendly staff at the front desk. Checking in was easy they were very accomadating on our request for two rooms near each other in the same floor. The breakfast was great and they even gave us a late check out.

Helpful?
Thank silvanainno
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for the opportunity to serve you, we look forward to your return. Yolanda Gainey, GM More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2015 via mobile

My fiancé and I decided to take off from New York for Washington, D.C. We had no plans or hotel. We called this place at 10pm and they had a king size available and with my AAA discount it was perfectly affordable. We got in at about 12:30am. It was perfect. The bed was comfortable and much needed after 6... More 

Helpful?
Thank Cassie W
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for allowing us to be part of a perfect visit to DC. When your travels return you to the Germantown, Maryland area we will be here to greet you. Yolanda Gainey, GM More 

Louisville, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 July 2015

The staff was very friendly and helpful. The front desk staff gave great directions. The room was clean and comfortable. The rates were very affordable and the location was perfect for visiting family in Gaithersburg and sight-seeing in DC.

Helpful?
Thank M A
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for staying with us; happy to hear you had a great stay and a chance to visit DC. When you return to the area we look forward to serving you again. Yolanda Gainey, GM More 

Massachusetts
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 June 2015

We were greeted by the friendly staff at the front desk. Check in was a breeze and we were quickly set up in our room. The room was clean, nicely decorated and comfortable. Nice and dark for sleeping late in the morning and the AC worked great. The hotel was very quiet despite being sold out and hosting many lacrosse... More 

Helpful?
Thank Anne P
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for taking the time to share your overall Hotel experience here at the Holiday Inn Express & Suites, Germantown Maryland. It was our pleasure to serve you and we look forward to your return. Yolanda Gainey, GM More 

Philadelphia, Pennsylvania
Level Contributor
241 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 30 June 2015

I stay here every week because it is close to one of my places of work. The staff are excellent and the facility is tidy, clean and quiet (even when very busy). Aside fromn the high quality, this hotel is great value for a visitor tom DC

Helpful?
Thank InLondonAgain
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for your feedback; we take great pride in serving our guests. We look forward to your return home we will be here to greet you. Yolanda Gainey, GM More 

Coral Springs, Florida
Level Contributor
159 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 21 June 2015

Let me start by saying that I spend about 1/2 of my life in hotels. This is a very nice hotel. Brandon at the front desk is overwhelmingly in over his head. When working with him, if someone walks by and asks the time of day he cannot handle the pressure. Customer service is not his specialty. In 3 days,... More 

Helpful?
Thank Ron D
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for your feedback during your stay with us; we greatly appreciate it. I apologize for the inconvenience of the refrigerator and AC not properly working in your room. We are here to serve you and look forward to the opportunity again in the near future. Yolanda Gainey, GM More 

Saint Louis, Missouri
1 review
Reviewed 13 June 2015

Posted 6-12-15 I just spent 5 days at this hotel and was more than please with at least four staff persons who conscientiously work here. The two front desk specialist, Catherine and Tiera were marvelous; especially Tiera she is a keeper for sure. They bent over backwards to make sure that my needs were met and my stay as pleasant... More 

Helpful?
Thank jgitzpatrichhas5
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you, we take great pride in serving our guests; and from the looks of your stay it was very pleasant. When you return to the area we will be waiting to serve you again. Yolanda Gainey, GM More 

Sylva, North Carolina, United States
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 June 2015

We were traveling thru the area and wanted to visit Washington during our vacation. We chose this Holiday Inn Express because of the location. The staff were very friendly and helpful and we would definitely recommend this hotel!

Helpful?
Thank Linda S
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for staying with us here at the Holiday Inn Express & Suites Germantown, Maryland. We hope when traveling through the area again you will stay with us. Yolanda Gainey, GM More 

San Juan, Puerto Rico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 June 2015

I stayed at the hotel with my family for a wedding in September 2013. The hotel is in a great shape and the staff was always very friendly and amazing. The rooms were nice with the A/C very cold and that's how I like it. Loved the coffee stop around the front desk, that was one of my favorite stops... More 

Helpful?
1 Thank Anthony P
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for staying with us; happy to see you enjoyed your stay. We appreciate your feedback and look forward to your next visit here at the Holiday Inn Express & Suites, Germantown, MD. Yolanda Gainey, GM More 

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#8 of 15 in Gaithersburg
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

Address: 20260 Goldenrod Lane, Germantown, MD 20876
Region: United States > Maryland > Germantown
Price Range: ₹ 6,087 - ₹ 11,627 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Germantown - Gaithersburg 2.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Hampton Inn Germantown / Gaithersburg Hotel Germantown
Germantown Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Germantown - Gaithersburg staff and other travellers.
2 questions
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Cape Coral, Florida
6 months ago
Gaithersburg, Maryland
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Germantown - Gaithersburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is poolside if you like”
 of 5 bubbles TripleLindy, 25 Jul 2016 | Read review
“Third floor or higher”
 of 5 bubbles hehewewehoho, 17 May 2016 | Read review
“The suite with separate bedroom was great to keep some distance from the kids...”
 of 5 bubbles SLUdog99, 10 Mar 2016 | Read review
“The signs that said one of the elevators was not working seemed like they had been there for a while, so you might like a lower floor.”
 of 5 bubbles cmdevlin64, 6 Mar 2016 | Read review
“Don't come when kids have tournaments!”
 of 5 bubbles goldenrefunder, 16 Nov 2015 | Read review
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