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Extended Stay America - Washington, D.C. - Germantown - Town Center

Overview
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20141 Century Blvd, Germantown, MD 20874-1179 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Pets Allowed
2.5 Star accommodation
Additional information
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (130)
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Traveller rating
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LanguageEnglish
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All reviews front desk assistant manager great personality bad reviews management team great room grocery store a great stay rooms are clean movie theater sirah ingrid library eugene maryland ihop employees
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1 - 5 of 129 reviews
Reviewed 4 weeks ago via mobile

I booked this hotel through booking.com and I was not happy at all. First off I requested a smoke free room but ended up with a smoking room because it’s all they had left. Honestly I’m not one to put up a fuss about many...More

Date of stay: November 2018
Thank Mcdonald1881
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Town CenterResponded 4 weeks ago

Thank you for reviewing our hotel. Please accept our sincere apologies for the not accommodating in the room of your choice and for the difficulties you had due to it. We assure you that we have discussed your feedback with the appropriate teams, and we're...More

Reviewed 21 October 2018

This place was terrible. the room was so disgusting and gross!! We didn't last a hour in it and started calling other places around to find somewhere better!!! It was such an unsafe area and the rooms are so dirty its unreal!!! We didn't even...More

Date of stay: October 2018
Thank Maggie A
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Town CenterResponded 21 October 2018

Maggie, please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has...More

Reviewed 13 October 2018

I can't even begin to tell you how vile this motel (It is NOT a hotel) was. Filthy with peeling paint and a smell I (thankfully) can't identify or describe. So unbelievably gross. I checked out and stayed down the road. Blech.More

Date of stay: October 2018
Thank andreagrazian0
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Town CenterResponded 14 October 2018

We're very sorry for the condition of your room when you arrived. We work diligently to make sure all of our rooms are perfectly clean and comfortable upon check-in, and we obviously fell short in your case. Your feedback has been shared with the team...More

Reviewed 7 October 2018 via mobile

I’m pretty reasonable with upkeep on hotel rooms but this place set a new low bar for me. The sheets were visibly stained with fluids and colors I was shocked at seeing. There was old soap left out, and I’m pretty sure the towels weren’t...More

Date of stay: October 2018
Thank ceisenma
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Town CenterResponded 7 October 2018

Ceisenma, thanks for being our guest. We are disappointed reading you didn’t have an excellent stay with us. Kindly accept our apologies for the housekeeping issue you encountered in your room. Your feedback is discussed with the concerned team in an effort to take the...More

Reviewed 2 September 2018

we attending a friends wedding this weekend at we stayed here it was a great experience the room was clean , Sirah is amazing, at check out I met marques with great personality good customer service tMore

Date of stay: September 2018
Thank amos K
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Town CenterResponded 4 September 2018

Amos, thanks for being our guest at Extended Stay America. We are delighted to read you impressed with the cleanliness of your room and the service provided by our staff. We will share will share your compliments with the team especially Sirah and marques. Your...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Non-Smoking Rooms, Suites
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites
Number of rooms
132
Price range
US$ 74 - US$ 87 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites - Washington, D.C. - Germantown
Also Known As
Homestead Studio Suites Washington-Germantown Hotel Germantown
,
Homestead Studio Suites Germantown
,
Extended Stay America Germantown
,
Homestead Germantown
,
Homestead Suites Germantown
,
Germantown Homestead Suites
Location
United States > Maryland > Montgomery County > Germantown
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites
Number of rooms
132
Price range
US$ 74 - US$ 87 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites - Washington, D.C. - Germantown
Also Known As
Homestead Studio Suites Washington-Germantown Hotel Germantown
,
Homestead Studio Suites Germantown
,
Extended Stay America Germantown
,
Homestead Germantown
,
Homestead Suites Germantown
,
Germantown Homestead Suites
Location
United States > Maryland > Montgomery County > Germantown
Photos
Traveller (16)
Room & Suite (37)
Dining (1)
Nearby
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Questions & Answers
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Room Tips
"The best rooms are at a different hotel"
jeffrlev
2 May 2017
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"It looks like a motel but better"
josiewhite09
2 May 2017
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"You get what you pay for"
drabvisionendmark
28 Apr 2017
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"There are 3 building but the first building is closest to laundry room and office"
twinssk8
22 Mar 2017
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