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Fairfield Inn & Suites Cumberland

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Fairfield Inn & Suites Cumberland
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451 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Cumberland
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Showing 447: English reviews
Piscataway, New Jersey
Reviewed 23 June 2015

We stay here for a few days to take the steam train ride and check out the local historical sites, the room was clean,, and the service was excellent... only real complaints are,, they only left one roll of toilet paper (small) and the front desk recommended the Crabby Pig restaurant (don't eat there) save your money... The weekend we...

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Helpful?
1Thank rich08854
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear rich08854, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms and great location, but more importantly our good service. Our associates strive to provide exceptional guest experiences. I appreciate you taking the time to write. Best, Janine Pitner General Manager

Memphis, Tennessee
Reviewed 16 June 2015

Very friendly front desk and lovely clean room and common spaces and the location was covenient. Beds were very comfy! The pool was small but nicely kept and I noted that everything was ADA compliant, which I appreciate, even if I don't personally need it. The hot tub was actually hot with really strong jets, which was great. Breakfast was...

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Helpful?
Thank Rom-ingFamily
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Rom-ingFamily, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our clean rooms and friendly service made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you...

Williamsburg, Virginia
Reviewed 7 June 2015 via mobile

We rolled up on our tandem bicycle to the Fairfield Inn after many muddy miles on the C&O Canal Towpath. I quickly went online to Trip Advisor and booked a king size room for $20 less than their lowest rate. The staff were all so helpful and efficient! The place was immaculate and they found us a first floor room...

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Helpful?
Thank Mommadebhill
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Mommadebhill, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Janine Pitner General Manager

Kansas City, Missouri
Reviewed 6 June 2015

This modern hotel is in a good location at the south end of the tourism area in Cumberland, Maryland. The hotel backs up on the hiking/biking trail through town and along the old C&O Canal along the Potomac River. It is just a short walk to the Visitor Center, a number of restaurants and tourist attractions. The back of the...

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Helpful?
Thank Bart J
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Bart J, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our location convenient. We do serve pasteurized milk in the hotel, I'm sorry the taste is not to your liking. Your review, which highlights strengths and areas for improvement, is welcomed and appreciated. Thank you for staying with...

Columbus, Ohio
Reviewed 4 June 2015 via mobile

To be honest we didn't expect much from our stay on the way to DC. But hotel was very clean, pretty much new with friendly and helpful staff. We were staying on the 3d floor and our WI fi signal was a little bit slow. But connection was great in the lobby

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Helpful?
1Thank Katya G
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Katya G, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Janine Pitner General Manager

Accident MD
Reviewed 27 May 2015

This hotel is directly on the GAP bike trail. The service was great. The AC was cold. The room was quiet. The shower was very good. Indoor overnight storage for my bike. Breakfast was very good. I will stay at this hotel again.

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Helpful?
1Thank Steve D
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear slowfloater, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit....

Pineville, West Virginia
Reviewed 26 May 2015 via mobile

Absolutely overlooks the tow path. Water hose located right at the bike racks, plus your welcomed to take your bike to your room--the rooms are a little cramped, particularly with 2 bicycles--but you can't beat the hot tub and pool after a long bike ride. Standard fare breakfast buffet. Cold beer for sale at the Shell station 2 blocks away.

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Helpful?
Thank K L
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear K L, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our great location and ample amenities. Thank you for staying with us and we look forward to seeing you again. Best, Janine Pitner General Manager

Emmitsburg, Maryland
Reviewed 26 May 2015

My husband went to take a shower and almost slipped in the tub,it was so slippery he couldn't stand,and he knew I wouldn' be able to stand since I had ahip replacement,so we called to the desk for a bath mat and she told us to put a towel down on the floor of the bathtub.Both scared to shower because...

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Helpful?
1Thank jgrinder
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear jgriner, I'm sorry we disappointed you. When we received the note left for housekeeping, I delivered a rubber bathmat, Starbucks coffee and some treats as a good faith measure to apologize that our coffee maker and bathroom layout was not to you liking. We will take your comments under consideration as we continually work to improve our guest experience....

Cusco
Reviewed 25 May 2015 via mobile

I'm stunned. This hotel is lovely and obviously relatively new. However, to have been here for four days and have had the room not be cleaned for two days is pretty incredible. To have had the room canceled through a clerical error is amazing. The staff is friendly and the breakfast is delightful. But behind the scenes there is obviously...

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Helpful?
2Thank Stacey R
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Stacey R, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues that you experienced. We will take your comments regarding housekeeping and billing under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again...

Kernersville
Reviewed 24 May 2015

This hotel is located very near the trailhead for the C&O and GAP bike trails. They are very accommodating to bikers. They put our bikes in a secure room when they would not fit in our room. They have water hoses near bike racks to clean up trail dust. Very friendly staff.Good price. They also serve a hot breakfast buffet...

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Helpful?
1Thank Richard A
ConcordHospitality, General Manager at Fairfield Inn & Suites Cumberland, responded to this review

Dear Richard A, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our bike storage and location to the trails. On behalf of our entire team, I thank you for your kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Cumberland

Address: 21 North Wineow Street, Cumberland, MD 21502
Region: United States > Maryland > Cumberland
Price Range: ₹ 7,863 - ₹ 10,821 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cumberland 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Cumberland Hotel Cumberland
Fairfield Inn And Suites Cumberland
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Cumberland staff and other travellers.
6 questions
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Laurel, Maryland
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Cumberland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for a room away from the elevator”
 of 5 bubbles L67TDmariaa, 3 Dec 2016 | Read review
“Rooms at front of hotel are quietest; although none would have out of the ordinary noise.”
 of 5 bubbles Pippadude, 30 Nov 2016 | Read review
“Ask for a room with the river/ canal view.”
  • taken from the canal path, just behind the hotel. Similar view in our room
 of 5 bubbles Emptynest7, 14 Nov 2016 | Read review
“choose odd numbered rooms.”
 of 5 bubbles CandyMan627, 10 Nov 2016 | Read review
“Back of the hotel has a great view of the canal and mountains”
 of 5 bubbles gho4, 26 Oct 2016 | Read review
5 of 5