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I was at Extended Stay hotel in Columbia,MD , 100 parkway on May 17, 2017 my bathroom was not cleaned, had hair in the shower that was not mine,( please tell me the bed was clean) had to call down to front desk for cleaning...More
Thank Charlissa C
Response from 00esa, General Manager at Extended Stay America - Columbia - Columbia ParkwayResponded 25 May 2017
Please accept our sincerest apologies for the cleanliness issues you encountered while here. Please rest assured that your comments have been taken as a learning tool and have shared with the housekeeping team in an effort to improve our service. We hope you will consider...More
Wanting to explore DC & needed a family room.The hotel was inexpensive BUT needs updating, the kitchenette was OLD falling apart, kitchen amenities you have to request everything, even a coffee maker.More
Response from 00esa, General Manager at Extended Stay America - Columbia - Columbia ParkwayResponded 2 May 2017
Thank for your stay. We have taken notes of your observations regarding the need to update and will share the same with our Brand leaders. To ensure cleanliness, our brand standards require us to keep the kitchenware at the front desk rather than leaving them...More
As compared to other Extended Stay America hotels in the area, this one is better. There is a lot of parking, its close to a shopping mall and there are actual utensils in the kitchenette. Some other Extended Stay America hotels in the area have...More
I was very please with the bed and all the amenities. Unfortunately one morning there was a guest who was acting wildly inappropriately in the hallway early in the morning. The receptionist took action and handled the situation very respectively. I feel service is most...More
Thank Jake F
Response from Manager_11525, Manager at Extended Stay America - Columbia - Columbia ParkwayResponded 3 May 2017
The team and I appreciate your remarks. It is great to see you were satisfied with the great service from our staff and your room accommodations. Once more, thank you for posting your review. We look forward to having you visit with us again in...More
Room was clean. Amenities were good, most importantly staff were friendly and helpful. i would recommend this to my friends. one suggestion would be to provide cooking utensils individually in all rooms. Right now we need to reach front desk to get them.More
Thank Maniraj N
Response from Manager_11525, Manager at Extended Stay America - Columbia - Columbia ParkwayResponded 25 April 2017
Your feedback is important. Thank you for sharing. It is good to know your room accommodations and the amenities offered were much to your liking. I am also pleased to read your stay went so well that you would recommend us to others. Thank you...More
US$ 76 - US$ 118 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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