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Quality Suites

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107 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Manassas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Stayed one night and all was fine with the exception of a strong gas odor in the lobby that carried somewhat through the halls and made its way to our room which was on the second floor right above the lobby. Probably came from a gas log fireplace in the lobby. Good breakfast, comfortable bed and room. All was good... More 

Helpful?
Thank Anna May D
Elkins, West Virginia
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 September 2016 via mobile

We arrived prior to noon at the hotel and asked for a first floor room which was granted and we were permitted to check right into the facility. The king room is large, well ventilated, has three large mirrors, two suitcase stands, one mobile and one piece of furniture, a newer tv, carpet, furniture, microwave, and fridge. The large bathroom... More 

Helpful?
1 Thank Juanita S
Management response:

Dear juanita Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Woodbridge CT
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 September 2016

Checked in late evening. Problem with room key. We were shown to our room, which we could not enter as key did not work. Were shown to another room and let in with a housekeeping key. Smell hit us as soon as the door was opened. Smelled like a combination of cigarettes, cheap perfume and mold. Had two tired kids... More 

Helpful?
Thank Marisa S
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2016 via mobile

We have been staying here for many years, since they first opened. We go to a local auction on Wednesday and stay Tuesday nights. They have always given the "regulars " a special rate. Used to be a Comfort Suites, it has slipped to a Quality suites. We were here 6 weeks ago, there was only decaf in the rooms.... More 

Helpful?
1 Thank Stacy L
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

NY
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 August 2016

First of all, this is no longer Comfort Inn but Quality Inn. Secondly they are trying to charge our credit card two days after checking out for a second time (and more than we paid). When my husband called the hotel on Friday to dispute an extra $199 charge on our CC 2 days after check out, even though they... More 

Helpful?
1 Thank iluv2trvl4
Management response:

Dear Guest, The reason We charge the card twice because you two seperate reservations. I told Your husband that we need 24Hr . to investigate the problem. well your credit is on the way. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would... More 

Fort Worth, Texas
Level Contributor
143 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 31 July 2016 via mobile

I would have given the hotel 4 stars but for 2 reasons. 1- they were OUT of regular coffee in the room. Not acceptable for a two night weekend stay. 2- the sheets were so small they separated from the mattress when I laid down. Friendly staff, all else as expected. Would stay, again, checking on the coffee supply first!!!

Helpful?
Thank 63901pb
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ken Oza... More 

Kensington, Maryland
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 July 2016

The location of this hotel is very good. It's right near Washington College, where we were picking our son up from camp. The room smelled musty on first entry, but it was adequately clean and the bed and linens were better than I expected. For $100 it wasn't terrible. It was very quiet, even though the parking lot was mostly... More 

Helpful?
Thank Holly D
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ken Oza... More 

Indianapolis, Indiana
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 May 2016

Next door is a Holiday Inn Express, go there. Unless this hotel is half the price and you are on a limited budget. The staff here is friendly. My room was 2nd class. The bathroom was recently upgraded and reasonable clean. The room was mostly clean, but the first night there was dust that disappeared the next day. The carpet... More 

Helpful?
Thank kinesic
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ken Oza... More 

Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 May 2016

There are two traditional hotels in Chestertown. We stayed here to save money since our visit was only one night. Our stay in the Comfort Inn was good overall, but our smoke detector was missing (with wires hanging from the ceiling), and our bathroom lights would not come on fully. Both issues suggest that the staff is not caring for... More 

Helpful?
Thank Jim D
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ken Oza... More 

Middletown, NJ
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 May 2016

Based on other reviews for this hotel, we stayed one night for our visit to Annapolis. And we were not disappointed in any way. The hotel was clean, modern and well equipped. Our "semi-suite" room had 1 King bed (very comfy) and a sofa bed (ok for kids...not adults). Room had a particularly good computer desk/chair for free Wifi, coffee... More 

Helpful?
Thank thirdbase
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ken Oza... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Meeting Rooms

Additional Information about Quality Suites

Address: 160 Scheeler Rd., Chestertown, MD 21620 (Formerly Comfort Suites)
Region: United States > Maryland > Chestertown
Price Range: ₹ 5,250 - ₹ 8,728 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Comfort Hotel Chestertown
Comfort Suites Chestertown
Chestertown Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites staff and other travellers.
2 questions
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Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a good room by using the Holiday Inn Express next door.”
 of 5 bubbles iluv2trvl4, 12 Aug 2016 | Read review
“The "semi-suite" is a good value”
 of 5 bubbles thirdbase, 4 May 2016 | Read review
“Our room faced the front parking lot, no noise to speak of.”
 of 5 bubbles caseybaker01, 19 Aug 2015 | Read review
“You may want to ask for a room away from the parking lot. It wasn't noisy for my stay, but it could become so.”
 of 5 bubbles Herbal-Gypsy, 25 May 2015 | Read review
“Third floor away from street traffic.”
 of 5 bubbles sparky222, 20 Apr 2015 | Read review
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