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Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base)

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Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base)
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405 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base)
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Showing 394: English reviews
Columbia, South Carolina
Reviewed 25 June 2016 via mobile

Our stay at the Country Inn and Suites was excellent. Our room was basic, but clean and very comfortable. The breakfast was good and had a wide variety of options. We used the shuttle service everyday to and from the metro station. The drivers were quick and courteous. The location of this hotel is pretty far out from the city,...

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Helpful?
Thank AKgirl07
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able to meet your...

New Freedom, Pennsylvania
Reviewed 23 June 2016

Made reservations for 2 rooms 2 months prior. Checked in for 2 rooms. Hotel listed as SMOKE FREE. the two rooms reeked of smoke. Manager told us it was the only two rooms he had, hotel was sold out. Said he would place an ionizer in the rooms wand we can come back in an hour or he would cancel...

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Helpful?
Thank jplatko
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for your review, your feedback and your comments regarding your stay. I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for bringing this...

Freeport, New York
Reviewed 21 June 2016

The hotel is approximately 40mins from Washington DC. The rooms are spacious and clean, BUT there is absolutely nothing for children to do besides watching TV. There is no pool, and there is no agreement with the close by hotels to use their pool. The shuttle service is extremely limited so if you can you should drive. The breakfast is...

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Helpful?
Thank 200travelmom
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services.

Atlanta, Georgia
Reviewed 20 June 2016

Very close to the DC Metro which made our trips into DC a breeze. Shuttle to the metro was a plus, but my family of 5 including a 5, 6, and 7 year old did not have a problem walking back one evening when we got back after 9pm (when the shuttle is not running). Room clean. Breakfast good. Kids...

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Helpful?
Thank Jason W
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. Thank you again for your feedback and kind words regarding the five star service and accommodations that you received during your...

Columbus, Ohio
Reviewed 20 June 2016

Initially, we were impressed by room size and amenities. As a couple, we were a bit bummed to only get a room with two queen beds. The front staff was totally willing to remedy that for our second night, but it was fine. Fridge, Microwave, spacious. Hairdryer didn't work, but that wasn't a big deal for us. Breakfast was really...

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Helpful?
Thank kmcruland
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for letting us know how impressed you were with our services and amenities. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We hope to impress you again during your next visit and we thank you for sharing your experience.

Ravenswood, West Virginia
Reviewed 19 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Detra F
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Mesa, Arizona
Reviewed 19 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank delrwebb
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Lancaster, United States
Reviewed 18 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Shaun S
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Reviewed 16 June 2016 via mobile

Country Inn has been completely renovated recently. Rooms are big and spacious and clean. Hot breakfast every morning (though there was a school group here at the same time so we never got to use the waffle maker). Free shuttle van takes you to branch ave metro station. A quick call to the hotel before 8pm and they will pick...

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Helpful?
Thank Dixie G
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the...

Jacksonville, Florida
Reviewed 10 June 2016

I travel a lot and my experience with this hotel was one to remember! The front desk agent Kim Clark was fantastic and yes I made sure to get her name. What excellent customer service kim gave and a smile to go along with it. She was very helpful and knowledgeable. The room was spacious and very clean. My family...

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Helpful?
1Thank valware621
iranak, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base)

Address: 4950 Mercedes Blvd, Camp Springs, MD 20746-4337
Region: United States > Maryland > Camp Springs
Price Range: ₹ 8,050 - ₹ 12,696 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base) 3*
Number of rooms: 94
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Also Known As:
Country Inn And Suites Andrews Air Force Base
Country Inn & Suites Andrews Air Force Base Hotel Camp Springs
Country Inn Camp Springs
Camp Springs Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base) staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All types were nice and comfortable.”
 of 5 bubbles SydWise, 28 Feb 2017 | Read review
“Ask for a room away from the elevator and stairs”
 of 5 bubbles valerieg687, 25 Jul 2016 | Read review
“all rooms seemed fine”
 of 5 bubbles Mjtj5, 29 Jun 2016 | Read review
“There is no ice maker on the 2nd floor”
 of 5 bubbles 200travelmom, 21 Jun 2016 | Read review
“We were on the 6th floor so we didn't have anyone above us making noise.”
 of 5 bubbles 932JasonW, 19 Jun 2016 | Read review
5 of 5