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Best Western Plus Waterville Grand Hotel

399 reviews
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Traveller (30)
Room & Suite (19)
Dining (4)
Overview
  • Excellent39%
  • Very good29%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Waterville Grand Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (399)Write a Review
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There are newer reviews for Best Western Plus Waterville Grand Hotel
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149
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64
35
30
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All reviewsbar restaurantfridge and microwavebest westernsbreakfast vouchershot tubhash brownson site restaurantindoor poolawesome hotellarge deskshower curtainrooms were cleanoff the highwaybusiness tripincluded breakfastthird floorfitness center
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71 - 75 of 392 reviews
Reviewed 15 October 2016

Outside of Hotel and common areas were dirty. Fitness area - POOR Room was ok, bed was comfortable, Restaurant food was ok. I don't really recommend, especially for the RATE. NOT A GOOD VALUE. - One Night -More

Review collected in partnership with Best Western
Thank Steve P
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 27 October 2016

Dear Steve P - I'm so sorry to hear that your experience wasn't what you expected. If you'd like to reach out to us at ecommerce@girihotels.com to go into further detail about your stay, we would love to hear from you. We do hope you'll...More

Reviewed 15 October 2016

The hotel is easily accessible from the highway with plenty of free parking. The room was large, clean, quiet and comfortable with a microwave and small refrigerator. Wifi was also free (and worked well) and I received a coupon for a complimentary breakfast and enjoyed...More

Thank LuckyLobsters
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 27 October 2016

Dear LuckyLobsters - Thank you for taking the time to write this review - we're glad you enjoyed your stay (and your pancakes!) and we look forward to having you back with us again in the future!

Reviewed 26 September 2016

Whenever I travel trough central Maine I stay at the Best Western Plus in Waterville. Comfortable, Safe, Clean, Value! Good resteraunt. Close to highway. Close to other resteraunts and shopping. I never consider trying a different hotel. Why be disappointed? DanO

Review collected in partnership with Best Western
Thank I3157CVdanielo
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 27 September 2016

Dear I3157CVdanielo - Thank you for staying with us and for taking the time to write this kind review. We appreciate the kind words and hope to welcome you back as our guest very soon!

Reviewed 24 September 2016

Great hotel with a great staff. Was on a business trip and the hotel internet was easy to log into and I was able to complete my work with no interruptions. Room was clean and comfortable make it easy to rest for my presentation the...More

Review collected in partnership with Best Western
Thank Anne H
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 27 September 2016

Dear Anne H - Thank you for taking the time to write this kind review. We are so happy you enjoyed your stay, and we very much look forward to seeing you again soon!

Reviewed 23 September 2016

Well we stopped here years ago and had a great visit, so I made a point to make this a stop since our visit years ago was so nice. This time, we got a room on the 3rd floor. You have to walk thru the...More

Thank Downeasterns
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 27 September 2016

Dear Downeasterns - Thank you for taking the time to write this review! We're sorry to hear that your experience is not up to your standards. We apologize for sending you to an occupied room - as stated, that does not happen often, and we...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$ 95 - US$ 159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 95 - US$ 159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (30)
Room & Suite (19)
Dining (4)
Pool & Beach (3)
Hotel & Grounds (40)
Bathroom (5)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
marybRIUSA
13 August 2017|
AnswerShow all 2 answers
Response from JeffYoung2009 | Reviewed this property |
Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
1
Vote
Sheryl J
11 November 2016|
AnswerShow all 3 answers
Response from kspaulding | Property representative |
3pm
0
Votes
Kristine L
25 February 2016|
Answer
Response from TravelingDrZ | Reviewed this property |
To the best of my knowledge yes
0
Votes
Room Tips
"Avoid first floor"
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"I don't think you can miss, I stayed on 3rd floor and it was perfect!"
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"Not in front to Main Street and Freeway."
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"Lst floor is smoking and has a bad smell. All other floors nice"
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