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Best Western Plus Waterville Grand Hotel

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Traveller (34)
Room & Suite (26)
Dining (6)
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Overview
  • Excellent40%
  • Very good28%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Waterville Grand Hotel
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Waterville Grand Hotel
Special Offer: BOOK DIRECT & SAVE
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (404)
There are newer reviews for Best Western Plus Waterville Grand Hotel
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Traveller rating
152
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152
113
65
37
30
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All reviewsbar restaurantfridge and microwavebest westernsbreakfast vouchershot tubindoor poolawesome hotelon site restaurantfitness centerincluded breakfastthird flooroff the highwaya wonderful stayclean hotelgreat breakfastsmoking roomcolby college
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51 - 55 of 397 reviews
Reviewed 22 April 2017

After a four hour drive, walking into the welcoming smell of baking Chocolate chip cookies made the hotel so inviting! We were visiting an area college and only stayed one night. The staff was fun, pleasant and accommodating. The room was clean and spacious and...More

Thank Lucinda G
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 29 May 2017

Dear Lucinda G - We're so glad you enjoyed your stay with us, and hope you'll join us again on your next trip to the Waterville area! Best, Karen

Reviewed 18 April 2017 via mobile

I brought my kids there for a get away. I was not satisfied that I made a complaint and they acted like it didn't matter. I went to pull the window in the room down and the plastic separated from the glass itself and the...More

Thank Ashley H
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 20 April 2017

Dear Ashley H - Thank you so much for taking the time to write this review! We appreciate your feedback, and can say that we are very sorry you did not have the experience you've come to expect from us. We will 100% address the...More

Reviewed 16 April 2017 via mobile

For a Plus hotel, and the price, I was sadly disappointed. Again, got a room not on the ground floor (is this a common thing if you are a member of a particular hotel chain - never getting a convenient ground floor room? seems to...More

Thank purplehuskermama
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 20 April 2017

Dear purplehuskermama, Thanks so much for taking the time to write this review! We're sorry you did not enjoy your stay with us. Your feedback is valuable, and will help us to provide a better experience to future guests. Sincerely, Karen

Reviewed 12 April 2017

We traveled to Waterville to see our daughter and her team play tennis. Not knowing the area I depended on the internet for a good hotel and this was a good choice! The room was comfortable and clean. Breakfast was delicious.

Review collected in partnership with Best Western
Thank sheilab971
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 20 April 2017

Dear sheilab971, Thank you for taking the time to write this review. We're glad you enjoyed your stay, and hope that you'll be back with us again in the future!

Reviewed 12 April 2017

This worked out well for us to visit family, and be close to shopping and food. Nice accomodations w a pool and spacious enough for our family of 5. It was right off the highway as well, and provided a good continental breakfast each morning...More

Thank rebecca s
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 20 April 2017

Dear rebecca s, Thanks for taking the time to rate and review our hotel! We're so glad you enjoyed your stay, and hope that you'll be back to stay with us again soon!! Best, Karen

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 123 - US$ 180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$ 123 - US$ 180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (34)
Room & Suite (26)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
marybRIUSA
13 August 2017|
AnswerShow all 2 answers
Response from JeffYoung2009 | Reviewed this property |
Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
1
Vote
Sheryl J
11 November 2016|
AnswerShow all 3 answers
Response from kspaulding | Property representative |
3pm
0
Votes
Kristine L
25 February 2016|
Answer
Response from TravelingDrZ | Reviewed this property |
To the best of my knowledge yes
0
Votes
Room Tips
"When checking in, just ask staff to put you in a room or area of your choice."
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"Avoid first floor"
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"I don't think you can miss, I stayed on 3rd floor and it was perfect!"
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"Not in front to Main Street and Freeway."
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