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5/3/2018 6/3/2018
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    Best Western Plus Waterville Grand Hotel

    375 Main St, Waterville, ME 04901-4924
    +1 855-604-6118
    Hotel website
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    5/3/2018 6/3/2018
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    US$ 124
    US$ 110
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    Traveller (34)
    Room & Suite (27)
    Dining (5)
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    • Excellent39%
    • Very good29%
    • Average16%
    • Poor9%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
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    5 Mar6 Mar
    1 room, 2 adults, 0 children
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    Reviews (400)
    There are newer reviews for Best Western Plus Waterville Grand Hotel
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    11 - 15 of 393 reviews

    Reviewed 30 October 2017 via mobile

    We stayed two nights for Colby College Family Weekend. The rooms were very clean and nicely appointed. The staff was very friendly, helpful, and courteous. The included breakfast in the hotel restaurant was very good. The setting is very rustic with nice old wood beam...More

    Thank John C
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 8 November 2017

    Dear John C! Thank you for taking the time to review Best Western Plus Waterville! We're so glad you enjoyed your stay with us, and hope you'll return on your next trip to Waterville :) Best, Karen

    Reviewed 20 October 2017

    Very friendly staff, we had a very comfortable stay. Rooms are recent remodel and fresh. Hotel is quiet and clean. Breakfast is a voucher for cook to order breakfast. We had dinner at the same restaurant which did prove better than breakfast but only because...More

    Review collected in partnership with Best Western
    Thank Dawb99
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 27 October 2017

    Dear Dawb99, We truly appreciate the kind words :) Our staff tries to go out of their way to ensure all of our guests have a excellent stay. We look forward to hosting you again on your next trip to the area!!

    Reviewed 16 October 2017

    Travelling through Maine, booked reservation late and arrived at the hotel within 30 minutes of booking, the arrival experience was excellent and was the stay. Comfortable bed, clean room and friendly staff.

    Review collected in partnership with Best Western
    Thank NaithB
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 19 October 2017

    Dear NaithB, Thank you for the kind review! We're so glad you enjoyed your stay, and I hope you'll join us again on your next trip to Waterville! Best, Karen

    Reviewed 4 October 2017

    Stayed at this Best Western near Colby College for a weekend and it was like we were transported back to the 80s. Room was dark and needed renovation. Bathroom smelled like waste. Walls were paper thin, could hear folks next door casually talking. Bright spots...More

    Thank hlin4330
    Response from BestWesternHotels, Corporate at Best Western Plus Waterville Grand HotelResponded 10 October 2017

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Reviewed 3 October 2017

    We have stayed at many Best Westerns throughout this country and rarely have we been disappointed. In fact we are Gold Crown Members, but sadly this hotel was an exception. On the positive side first...the staff in the, "O'Brians", Restauant were very friendly and outgoing....More

    Thank Saundra D
    Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 4 October 2017

    Dear Saundra D, Thank you for your review! We appreciate your thorough feedback, and will be sure to take a look at the mattress in your room. Please note, however, the carpets are cleaned monthly, and vacuumed every day. We are very sorry you did...More

    Awards & Recognition
    GreenLeadersBronze level
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Restaurant
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Price range
    • US$ 108 - US$ 166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Best Western, Booking.com, Priceline, Travelocity, Expedia, Hotwire, Orbitz, getaroom.com, HotelQuickly and Cancelon so you can book your Best Western Plus Waterville Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Maine >
    • Waterville
    • Also Known As
    • Holiday Inn Waterville ,
    • Waterville Holiday Inn
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    Traveller (34)
    Room & Suite (27)
    Dining (5)
    Pool & Beach (3)
    Business Centre & Event Rooms (4)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    13 August 2017|
    AnswerShow all 2 answers
    Response from JeffYoung2009 | Reviewed this property |
    Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
    Sheryl J
    11 November 2016|
    AnswerShow all 3 answers
    Response from kspaulding | Property representative |
    Kristine L
    25 February 2016|
    Response from TravelingDrZ | Reviewed this property |
    To the best of my knowledge yes
    Room Tips
    "Avoid first floor"
    Read review
    "I don't think you can miss, I stayed on 3rd floor and it was perfect!"
    Read review
    "Not in front to Main Street and Freeway."
    Read review
    "Lst floor is smoking and has a bad smell. All other floors nice"
    Read review
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