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Best Western Plus Waterville Grand Hotel

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Traveller (35)
Room & Suite (33)
Dining (8)
Overview
  • Excellent40%
  • Very good28%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus Waterville Grand Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Waterville Grand Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (419)
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412 results
Traveller rating
159
116
68
38
31
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LanguageEnglish
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159
116
68
38
31
Show reviews that mention
All reviewsfridge and microwavebest westernsbreakfast vouchershot tubindoor poolawesome hotelon site restaurantfitness centerincluded breakfastoff the highwaysmoking roomthird floorrooms are cleangreat breakfastgreat place to staycolby collegestaff was very friendly
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1 - 5 of 412 reviews
Reviewed 3 days ago

I have stayed at this location on numerous occasions and it never disappoints! Room rates are a great value for this property. Great location, friendly staff and lovely breakfast menu in the dining room! Local shopping is an added feature.

Review collected in partnership with Best Western
Thank bmichalski
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded yesterday

Thank you for staying, and for coming back again and again! We're so glad to hear you enjoy your time with us, and very much look forward to welcoming you back on your next trip to Waterville, Maine.

Hotel's Favourite
Reviewed 2 weeks ago

the location was very good and the hotel was very nice and clean. The rooms are very nice and comfortable and hotel looks like a resort close to a lot of local restaurants. I would recommend this hotel very highly .

Review collected in partnership with this hotel
Thank Siroos H
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 1 week ago

Thank you for taking the time to leave such a kind review! We're so glad you enjoyed your time with us, and I sincerely hope that you'll be back to stay with us the next time you are in Waterville!

Reviewed 4 days ago

I was in the area for a college visit and booked the Best Western due to name recognition. I have noted some decline in Best Western properties over the past year or so, but this visit will ensure I will not stay again in a...More

Thank Janine L
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded yesterday

We're sorry you didn't have a great time with us! We try to make sure all of our guests leave happy, but clearly we missed the mark during your stay. That is a terrible story about the sick guest - while we do not have...More

Reviewed 1 week ago via mobile

Don’t believe the negative reviews. Very clean. Courteous and friendly staff at front desk and housekeepers. Had issue at check in as Priceline sold us a non smoking room and then booked a smoking room. The hotel staff very graciously fixed this and found us...More

Thank kcooman
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 1 week ago

Thank you for taking the time to write this review! We are so glad you enjoyed your stay. It's great to hear you found our property to be comfortable, breakfast to your liking, and our staff helpful :) We very much look forward to your...More

Reviewed 2 weeks ago via mobile

This hotel is pretty classic, pretty comfortable. Features a wide range of rooms and pool and fitness center. Quite a bit of parking as well. It is very centrally located in Central Maine and has a lot of businesses next door to make whatever your...More

Thank Steed J
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 1 week ago

Thank you so much for such a positive review! We are so glad to hear that you enjoyed your stay, your breakfast, and that our staff took good care of you while you were here. We look forward to the opportunity to see you again...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 117 - US$ 190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 117 - US$ 190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (35)
Room & Suite (33)
Dining (8)
Pool & Beach (7)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
marybRIUSA
13 August 2017|
AnswerShow all 2 answers
Response from JeffYoung2009 | Reviewed this property |
Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
1
Vote
Sheryl J
11 November 2016|
AnswerShow all 3 answers
Response from kspaulding | Property representative |
3pm
0
Votes
Kristine L
25 February 2016|
Answer
Response from TravelingDrZ | Reviewed this property |
To the best of my knowledge yes
0
Votes
Room Tips
"Don't stay on the first floor unless you want cars parked practically in your room."
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"When checking in, just ask staff to put you in a room or area of your choice."
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"Avoid first floor"
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"I don't think you can miss, I stayed on 3rd floor and it was perfect!"
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