We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Plus Waterville Grand Hotel

400 reviews
Save
Traveller (34)
Room & Suite (27)
Dining (5)
Overview
  • Excellent39%
  • Very good29%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Waterville Grand Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$ 110.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Waterville hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "96a0f254869b4d428a531a8741bef41d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":93465,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[47550340],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":110,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"96a0f254869b4d428a531a8741bef41d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":110,"lowestMetaPrice":110,"additionalPartner":false,"highestMetaPriceDisplay":110,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":110,"lowestMetaPrice":110,"highestMetaPriceDisplay":110,"hotelName":"Best Western Plus Waterville Grand Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk2YTBmMjU0ODY5YjRkNDI4YTUzMWE4NzQxYmVmNDFkIiwiQUlLIjoiMTMwYzZhYzhhNzFmNDY4YjhkZGM0ZDJkYTRmZjNkNzgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$ 110", "hasDates": true, "hacComplete": false, "contentIdMappings": {"47550340":"BestWestern"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (400)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
393 results
Traveller rating
149
114
64
36
30
Traveller type
Time of year
LanguageEnglish
More languages
149
114
64
36
30
Show reviews that mention
All reviewsbar restaurantfridge and microwavebest westernsbreakfast vouchershot tubon site restaurantindoor poolawesome hotelshower curtainrooms were cleanoff the highwaybusiness tripincluded breakfastthird floorfitness centera wonderful staygreat breakfast
FilterEnglish
Updating list...
1 - 5 of 393 reviews
Reviewed 4 weeks ago

Checked and was directed to pull around to door #3 for closest entryway for room access. Pulled around to Door #3 pull in next to a Black Pickup Truck ( Mass Plates) that seemed to have an interior light left on and no one seemingly...More

Thank Rich L
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 4 weeks ago

Dear Rich, I am very sorry to hear about your experience at our hotel. Sometimes we are caught when we are less than our best for our guests. Your feedback is extremely valuable to us, as we strive to improve with each and every stay....More

Hotel's Favourite
Reviewed 17 September 2017

Big room, very clean, comfy king size bed that I slept 11 hours straight. Coffee in the room was delicious. Ac quiet & strong. Used the fitness center for a run & then relaxed in the pool. Quiet clean and really nice staff

1  Thank S3691RBrichardl
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 20 September 2017

Dear S3691RBrichardl - thank you for taking the time to rate and review our hotel! We're so glad you enjoyed your stay :) We hope that we can welcome you back again soon! Best, Karen

Reviewed 7 January 2018

This a a pretty nice, clean, basic hotel with good rates ($90 for a AAA member). There are 32-Inch LCD TVs, free Wi-Fi, free parking, and a decent, free breakfast. The staff is friendly and courteous. It is right off the highway, but on a...More

Thank MaineGuy777
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 8 January 2018

Thank you so much for such a positive review! We are so glad to hear that you enjoyed your stay and that staff took good care of you while you were here. We look forward to the opportunity to see you again!

Reviewed 2 January 2018

The location is next to rte. 95. Easy on and off each way. The rooms are nice and clean. The food is very good, and the servers are friendly. Restaurants and the malls are across the street. We will be staying here again.More

Thank Stephen T
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 8 January 2018

Dear Stephen T, First off, congratulations on the new addition to your family! Second, thank you so much for taking the time to rate and review our hotel! We're so glad you enjoyed your stay - please be sure to stay with us on your...More

Reviewed 2 January 2018

Great location, easy to find and right across the street from Governors Restaurant. We chose this because it's close to my parents house and it has an indoor pool to burn off some twin 6 year old energy. Very dated interior, room was OK, was...More

Thank mountlombard
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 8 January 2018

Dear mountlombard, Thank you for taking the time to rate and review our hotel. We're so happy you enjoyed your stay and found our heated indoor saltwater pool a fun place for your kids to burn some energy in the middle of our cold Maine...More

View more reviews
PreviousNext
12345679
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$ 108 - US$ 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 108 - US$ 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (34)
Room & Suite (27)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
marybRIUSA
13 August 2017|
AnswerShow all 2 answers
Response from JeffYoung2009 | Reviewed this property |
Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
1
Vote
Sheryl J
11 November 2016|
AnswerShow all 3 answers
Response from kspaulding | Property representative |
3pm
0
Votes
Kristine L
25 February 2016|
Answer
Response from TravelingDrZ | Reviewed this property |
To the best of my knowledge yes
0
Votes
Room Tips
"Avoid first floor"
Read review
"I don't think you can miss, I stayed on 3rd floor and it was perfect!"
Read review
"Not in front to Main Street and Freeway."
Read review
"Lst floor is smoking and has a bad smell. All other floors nice"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing