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Best Western Plus Waterville Grand Hotel

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Traveller (34)
Room & Suite (26)
Dining (6)
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Overview
  • Excellent40%
  • Very good28%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Best Western Plus Waterville Grand Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Waterville Grand Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
3 May4 May
|
1 room, 2 adults, 0 children
Standard Room
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Free Cancellation
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$ 124.
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Reviews (402)
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395 results
Traveller rating
152
113
64
36
30
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LanguageEnglish
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152
113
64
36
30
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All reviewsbar restaurantfridge and microwavebest westernsbreakfast vouchershot tubindoor poolawesome hotelon site restaurantfitness centerincluded breakfastthird flooroff the highwaya wonderful stayclean hotelgreat breakfastsmoking roomcolby college
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1 - 5 of 395 reviews
Reviewed 4 weeks ago

I and my wife have gone to this hotel for years. The owners and the staff are excellent. I always look forward to using the pool and hot sauna. I also love the next morning when I go to the cozy breakfast room and eat...More

Thank a4ce1
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 4 weeks ago

Thank you for the kind review and 5 stars! We very much look forward to welcoming you back on your next trip to Waterville!

Hotel's Favourite
Reviewed 17 September 2017

Big room, very clean, comfy king size bed that I slept 11 hours straight. Coffee in the room was delicious. Ac quiet & strong. Used the fitness center for a run & then relaxed in the pool. Quiet clean and really nice staff

1  Thank S3691RBrichardl
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 20 September 2017

Dear S3691RBrichardl - thank you for taking the time to rate and review our hotel! We're so glad you enjoyed your stay :) We hope that we can welcome you back again soon! Best, Karen

Reviewed 4 March 2018

I stay here quite often and am a smoker, they have a smoking section in the hotel so if you smoke you need to ask for a smoking room. The rooms are clean and they give you a voucher for breakfast. I would prefer a...More

Thank Gary P
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 4 weeks ago

So glad you enjoy your time with us, Gary! Look forward to welcoming you back again soon :)

Reviewed 25 February 2018 via mobile

Really great experience. You get 7 bucks for breakfast and much appreciated. Nice room and bathroom. Staff friendly and helpful. Will return next trip to the Waterville area. Easy access to 95 interchange

Thank Stuart G
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 2 March 2018

Thank you for the kind review and 5 star rating, Stuart! So glad you enjoyed your time with us - looking forward to your next stay with us at Best Western Plus Waterville!

Reviewed 24 January 2018

Checked and was directed to pull around to door #3 for closest entryway for room access. Pulled around to Door #3 pull in next to a Black Pickup Truck ( Mass Plates) that seemed to have an interior light left on and no one seemingly...More

Thank Rich L
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 24 January 2018

Dear Rich, I am very sorry to hear about your experience at our hotel. Sometimes we are caught when we are less than our best for our guests. Your feedback is extremely valuable to us, as we strive to improve with each and every stay....More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 123 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 123 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (34)
Room & Suite (26)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
marybRIUSA
13 August 2017|
AnswerShow all 2 answers
Response from JeffYoung2009 | Reviewed this property |
Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
1
Vote
Sheryl J
11 November 2016|
AnswerShow all 3 answers
Response from kspaulding | Property representative |
3pm
0
Votes
Kristine L
25 February 2016|
Answer
Response from TravelingDrZ | Reviewed this property |
To the best of my knowledge yes
0
Votes
Room Tips
"When checking in, just ask staff to put you in a room or area of your choice."
Read review
"Avoid first floor"
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"I don't think you can miss, I stayed on 3rd floor and it was perfect!"
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"Not in front to Main Street and Freeway."
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