We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Plus Waterville Grand Hotel

Traveller (35)
Room & Suite (31)
Dining (7)

About

Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Spring is upon us, and the Best Western Plus Waterville offers comfortable and convenient accommodations for your Maine getaway. We are a pet friendly hotel, so there’s no need to leave your furry friends behind! This centrally located, Director’s Award-winning hotel is a great stopping point if you are traveling to Bangor, Bar Harbor or the Moosehead Lake region. Enjoy Maine’s splendid crossover weather while Spring skiing, whitewater rafting, hiking, and Maple season! The Belgrade Lakes region is just a short drive away and provides ample activities for the outdoor adventurer. Our 138 guest-room property has been upgraded; check out our new rooms and meeting space! We are sure to meet your needs with refrigerators and microwaves in every room. Free high speed Wifi and HD TVs will bring you one step closer to feeling like you’re at home. Relax in our indoor, heated, saltwater pool and hot tub, or burn some calories in our fitness center. Our friendly staff will take that extra step to make your feel like this is your home away from home! Now included in the rates is a discounted Hot Breakfast for up to 2 people. That's right; eggs the way you like, bacon or sausage, home fries and coffee! Start your day off at O'Brien's Irish Restaurant and end it at O'Brien's Irish Pub!!! Visiting a loved one at Colby, Thomas or Unity College? Colby is a short 2 miles, Thomas only 5 miles, and Unity College is a mere scenic thirty minute drive from our door. Our central Maine location will be sure to offer comfortable accommodations for wherever your travels take you!
Read more
Property amenities
Pool
Free High Speed Internet (WiFi)
Free parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room service
Banquet Room
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
452Reviews
85Photos
3Q+A
67Room tips
Traveller rating
  • 175
  • 130
  • 74
  • 41
  • 32
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
This stay was perfect for what we needed it for .I wish they offered a king suite with sofa bed or queen beds. We stayed a few weeks after day light savings and the clocks we're not changed in the rooms which caused some chaos for the team we travelled with and a few we're late
Read more
Review collected in partnership with Best Western
Response from kspaulding, Manager at Best Western Plus Waterville Grand Hotel
Responded 2 days ago
Your feedback helps us ensure our staff is properly trained, so thanks for taking the time to leave us some! We hope you'll stay with us again on your next trip to the area!
Read more
Hotel's Favourite
We've been staying at this hotel every President's Day Weekend for 20 years and it gets better every year. From the helpful front desk staff to Sylvia, the beloved head of housekeeping, it's like coming home. Plenty of parking, easy access to downtown and the interstate and
Read more
Response from kspaulding, Manager at Best Western Plus Waterville Grand Hotel
Responded 4 weeks ago
Dear vermontoverland -- your review is the best! Thank you for sharing your experience at Best Western Plus Waterville -- we can't wait to see everyone again next year :D Best, Cassie
Read more
This is the best place to stay when in the Waterville, ME area. The rooms are comfortable and very clean. The staff is always super friendly and accommodating to our needs. The price is right too! Highly recommended!
Read more
Response from kspaulding, Manager at Best Western Plus Waterville Grand Hotel
Responded 2 days ago
Thank you so much for the kind review! We loved having you, and very much look forward to your next stay with us!
Read more
We stay here every year for a four-wheeling event and the staff is extremely accommodating from reservation booking to check out. The on-site pub is a great spot to meet friends, the rooms are clean, beds are comfortable, and I love the soaps (they smell amazing). This year
Read more
Response from kspaulding, Manager at Best Western Plus Waterville Grand Hotel
Responded 4 weeks ago
We're so glad you enjoy your time with us! We very much look forward to welcoming you back on your next stay. Thanks again for choosing to stay at the Best Western Plus Waterville!
Read more
A nice place to stay and very accommodating for the Maine Winter Romp (Land Rover event). Clean rooms. Spacious king sized bed room. Staff is great. My only negative is having to walk through the smoking room hallway.
Read more
Response from kspaulding, Manager at Best Western Plus Waterville Grand Hotel
Responded 4 weeks ago
So glad to hear! We very much look forward to welcoming you back on your next trip to Maine!
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Room 307
bad patch job for shower head
Bathroom
TV, Microwave, Refrigerator, Chest
King Side Bed
PreviousNext
1234567
Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
1 vote
Show all answers
check in time
3pm
0 votes
Show all answers
have military/government discounts ?
To the best of my knowledge yes
0 votes
"Third floor in front of back parking lot."
"Rooms in the early 200's have a wonderful sunrise in the morning"
"Close to everything"
"We always get a king room. So far they have always been a great place to be. "
"ask if room 250 has normal shower water temps (hot)"
PreviousNext
12345614
PRICE RANGE
US$ 92 - US$ 169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn watervillewaterville holiday inn
FORMERLY KNOWN AS
Waterville Grand Hotel
LOCATION
United StatesMaineWaterville
NUMBER OF ROOMS
138
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing