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DoubleTree by Hilton Hotel Portland

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888 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Portland
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Showing 873: English reviews
Lyndonville, United States
Reviewed 18 October 2016

The only problem we had was there was a dog in the room next to us that yipped and cried almost all night. Just when you thought that it was done it started right up again. Wasn't very happy about that.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kathleen M
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Please accept our apologies for the disturbances you experienced during your recent stay with us. As a pet friendly hotel, we find that our families with pets are typically very considerate and ensure their furry companions do not disturb other guests. We also maintain a signed pet form in the event of a situation like this, that enables us to...

Honolulu, Hawaii
Reviewed 17 October 2016

This hotel consists of two round towers of I believe 8 or 9 stories. The top two floors are HHonors floors, but despite our Gold Status, we were given a room on the 6th floor. No big deal although there was no fridge or microwave in the room. Checking in was fast and easy, with the hotel people being friendly...

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Helpful?
1Thank joebbb
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We appreciate that you have shared your feedback with us. As a Hilton Hhonors member, you're comments are very valuable to us and our future success. Please know that we make every effort to upgrade our Gold and Diamond members whenever possible. I am happy to hear that you found your accommodations comfortable and our staff friendly. I have shared...

Portland, Maine
Reviewed 12 October 2016

Unpleasant stay we choose digital check in and got Key room was not ready. we had to go back to lobby all the way on other tower to get another room lugging suitcases etc. Then the room only got cleaned half way one day during 4 day stay at least got fresh towels and bed made but trash was not...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank evelyns124
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Please accept our apologies for the check in experience. We had a brand new staff member on...

Dixfield, Maine
Reviewed 12 October 2016

We stayed here prior to flying out on an extended vacation. We hadn't planned to leave our car there, but they offered....and even were gracious enough to give us an extra day or two beyond their usual....when we flew back in, the friendly shuttle driver and desk clerk greeted us warmly, asked about our trip, had saved us cookies; the...

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Helpful?
Thank lski2016
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We appreciate that you have shared your travel experience at our hotel with us and the Trip Advisor community. Our Park and Fly package is a very popular one and allows our guests a comfortable overnight stay, our shuttle driver will bring you to and from the airport and your vehicle will be conveniently located in our parking lot, awaiting...

Milwaukee, Wisconsin, United States
Reviewed 12 October 2016

A short courtesy shuttle ride from Portland International Jetport, this property's South Portland setting is more about business than nature, showing guests the Mane Mall (across the street), main highways and roadways, or new property development with woodsy hills in the background. Convenience is key for me, so the surroundings didn't disappoint. Also, the hotel's shuttle is available for short...

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Helpful?
Thank ECP-Writes
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

WOW !! We are thrilled to read your detailed review and are pleased to see that we met our goals by exceeding your expectations. As a valued Hilton Hhonors guest, your valuable feedback is vital to our ongoing success. We strive to create warm memorable experiences for all of our guests and we thank you for affirming that our efforts...

miami, United States
Reviewed 10 October 2016

The staff was very pleasant and accommodating. The beds were quite comfortable. Shuttle service was provided to airport and within a 1-1/2 mile radius of the hotel, which was very convenient. It was overall a very pleasant stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Maureen V
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for sharing your 5 Star review of our hotel. We are delighted that you enjoyed a pleasant stay with us and that our complimentary shuttle service was convenient to use during your stay. We hope that you will choose to stay with us again soon ! We'll keep the cookies warm! Brenda Goodwin Assistant General Manager

Cheltenham, United Kingdom
Reviewed 8 October 2016 via mobile

The location of this hotel is a handy 10 minute drive into town with free parking but that's about it. The hotel is next to a building site (I mean literally next to!). We asked to move rooms after a terrible night's sleep and were reluctantly moved to a quieter room. The rooms and the hotel itself need some serious...

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Helpful?
1Thank Gemma P
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Portland, responded to this review

Dear Gemma P, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time.

Greencastle, Indiana
Reviewed 8 October 2016 via mobile

Room was nice and clean. Staff was friendly. Check in and out was quick. Nice lounge area to sit and visit with friends and family. Location is good. Easy get to from airport and just off the interstate.

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Thank Cej4444
Johns Island, South Carolina
Reviewed 8 October 2016 via mobile

I was ahead of schedule by a day and really wanted to get home. I pulled up TripAdvisor and found a Doubletree by Hilton at the Portland Maine International Jetway. Being very tired I called Hilton to book. Yes lost points but to bad. I checked in and went to clean up and eat, to tired to leave the hotel....

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Helpful?
Thank ROBERT G
Nacogdoches, Texas
Reviewed 8 October 2016 via mobile

My husband and I stayed at the Portland Double Tree for two nights during our visit to the area. It is located directly on 295 and close to the airport. It is not close to the downtown water front so you will need a car. This DT is right across the street from the Maine Mall with the typical Macy's,...

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Helpful?
Thank Carolyn D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door to Maine's largest mall, The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland

Address: 363 Maine Mall Road, South Portland, ME 04106
Region: United States > Maine > South Portland
Price Range: ₹ 6,937 - ₹ 16,034 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Orbitz, Travelocity, Priceline, Agoda, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your DoubleTree by Hilton Hotel Portland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland South Portland, Maine
Hotel Style:
#4 Business Hotel in South Portland
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Portland staff and other travellers.
3 questions
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North Monmouth, Maine
1 month ago
Maryville, Tennessee
13 days ago

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Questions? Get answers from DoubleTree by Hilton Hotel Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing east and higher than second floor”
 of 5 bubbles 815robynr, 26 Feb 2017 | Read review
“Book through Hotwire.com to save money”
 of 5 bubbles vickis846, 5 Feb 2017 | Read review
“Higher floor better views.”
 of 5 bubbles DavidT1953, 13 Jan 2017 | Read review
“Suites for families are amazing. If you have any concerns, they'll handle them immediately.”
 of 5 bubbles juliey180, 11 Jan 2017 | Read review
“Location is good for shopping and the airport”
 of 5 bubbles CountyGirl81, 7 Nov 2016 | Read review
5 of 5