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DoubleTree by Hilton Portland, Me

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Traveller (102)
Room & Suite (76)
Dining (13)
Overview
  • Excellent39%
  • Very good30%
  • Average19%
  • Poor8%
  • Terrible4%
Travellers talk about
“double tree”(80 reviews)
“cookies”(112 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Portland, Me
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Portland, Me
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,033)
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1,016 results
Traveller rating
373
312
196
90
45
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LanguageEnglish
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373
312
196
90
45
Show reviews that mention
All reviewsdouble treethe executive loungecookiesmall across the streetcracker barrelparking lotfront desk staffbusiness tripstaff was friendlyupon checkfitness centerindoor poolnice stayold portclose to the airportportlandchipotle
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1 - 5 of 1,016 reviews
Reviewed 1 week ago via mobile

I stayed here for a family girl's weekend. I had booked a king room and checked in 8:30 PM. It took a bit of time for them to find a king for me but they did with a smile, apologized for the wait and comped...More

Thank Diane W
Hotel's Favourite
Reviewed 20 June 2017 via mobile

This DoubleTree is the best we ever stayed in. Not only a pretty building but very well located, only 9 minutes from the Jet Port and 9 minutes from downtown Portland by car, and about a $20 cab ride from either place. You will have...More

Thank Nora S
Response from BGoodwin2016, Manager at DoubleTree by Hilton Portland, MeResponded 21 June 2017

Thank you very much Nora for your 5 Star review. We are thrilled that we accomplished our mission to provide you the special comforts and acts of kindness that make our travelers feel so welcome. Justin is indeed a gem and will be pleased that...More

Reviewed 2 weeks ago via mobile

Dinner at bar below par ordered steak mr came in mw after sending back mr larger cut but very tough Not worth the $27 dollars Should use use choice not no roll Potato’s we ok A bit under cooked Bar staff great

Thank wilfive
Reviewed 14 March 2018

The room SMELLED! Bad! Bed was lumpy. Bath was questionable - tub appeared to have been painted to cover something. No fridge. No microwave. Rom was not clean - probably hard to clean something that hasn't been updated in 50 years.More

Review collected in partnership with DoubleTree by Hilton
1  Thank bvaugh692746
Response from John-HiltonHelp, on behalf of management at DoubleTree by Hilton Portland, MeResponded 4 weeks ago

Dear bvaugh692746, Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your comments and are very sorry for the comfort and cleanliness of your room. We will address your comments with our...More

Reviewed 13 March 2018

first impression very good- nice lobby, staff, and easy checkin. Room- bathroom clean, carpet looked new. I found a plastic bag behind the chair and a bottle cap in a corner which didn't make me feel very good about the attention to detail from the...More

Thank luvsun_11
Response from John-HiltonHelp, on behalf of management at DoubleTree by Hilton Portland, MeResponded 4 weeks ago

Dear luvsun_11, Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have...More

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Best Value Properties in South Portland, ME
See all 13 hotels in South PortlandSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 116 - US$ 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in South Portland
Room types
Non-Smoking Rooms
Details
Price range
US$ 116 - US$ 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in South Portland
Room types
Non-Smoking Rooms
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Traveller (102)
Room & Suite (76)
Dining (13)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
knov278
23 November 2017|
AnswerShow all 7 answers
Response from Paul B | Reviewed this property |
not in our room
0
Votes
Raisuki
31 August 2017|
AnswerShow all 3 answers
Response from Billy S | Reviewed this property |
I don't know. We didn't have any animals with us. I don't remember seeing any while we were there.
0
Votes
Kayla Y
6 August 2017|
AnswerShow all 2 answers
Response from BGoodwin2016 | Property representative |
Our hotel pool closes at 10:00pm
0
Votes
Room Tips
"Ask for your Hilton Honors floor."
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"High floors for the view and breakfast buffet."
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"As far up in the West Tower as you can get."
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"Rooms are pie shaped, therefore they are small, and the bathroom is small."
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